The Ultimate Step by Step Guide to Cancelling a CodeWeavers Subscription or Membership (codeweavers.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
CodeWeavers offers a product called CrossOver that lets you run Windows applications on Mac and Linux computers. They have subscription plans starting at $39.95 per year, including options with email and phone support, upgrades, and bug fixes. There's also a lifetime plan for a one-time fee with no renewal needed. If you see charges from CodeWeavers, it's likely for one of these CrossOver subscriptions or support renewals.
Based on searches and reviews, there is no direct easy cancellation link or straightforward instructions found on CodeWeavers website; users must likely contact support which is relatively simple but could involve some waiting and communication.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a CodeWeavers subscription.
How to Cancel CodeWeavers: Step by Step
If you purchased through CodeWeavers directly:
Go to the CodeWeavers website and log in to your account.
Navigate to the Account Settings section of your profile.
Locate the Subscription Management option.
Click on Cancel Subscription.
Follow any prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments and then click on Manage automatic payments.
Find the CodeWeavers subscription and click on it.
Click Cancel to terminate the subscription.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name, then tap on Subscriptions.
Find your CodeWeavers subscription.
Tap on it, then select Cancel Subscription.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon, then tap on Subscriptions.
Find your CodeWeavers subscription.
Tap on it and then tap Cancel Subscription.
How to Contact CodeWeavers
If you need assistance, here's how you can get in touch with CodeWeavers's support team.
Start the cancellation process well before the renewal date to avoid automatic charges.
Don’t provide reasons for cancelling; keep the language firm and direct with phrases like "I want to cancel immediately" or "Please cancel my subscription now."
Prepare for retention tactics; when offered deals or discounts, firmly repeat your cancellation request without engaging in negotiation.
Use escalation paths; if the customer service representative refuses cancellation, ask to speak to a supervisor or manager.
Document every interaction; keep records of emails, chat transcripts, or call details as proof if needed.
If online cancellation is not available, call directly; some users noted that phone cancellation is necessary.
Consider using virtual or temporary credit cards; cancel the card if the subscription company continues to charge after cancellation.
If cancellation is not honored, dispute charges with your bank or credit card issuer; many users found this effective after unsuccessful cancellation attempts.
Some users found success by repeatedly stating “CANCEL” without additional explanation, to avoid getting drawn into retention pitches.
Check forums and community discussions for current tips; subscription services often change policies and tactics.
Why Do People Request Refunds from CodeWeavers
Poor performance of games, including low frame rates and instability on powerful Macs like M1 Max and M1 Pro.
Many games not working properly or at all, making the software ineffective especially for gaming.
Lack of support for DirectX 12 (DX12) games, with no working DX12 games available and low prospects for future compatibility.
Specific gameplay bugs, such as menu bugs causing severe frame rate drops.
Loading issues during game operation.
Insufficient clarity or dissatisfaction with beta program access, including issues with being unexpectedly removed from beta testing.
Disappointment with overall product experience compared to expectations or advertised capabilities.
Refund policy limitations, such as a limited 14-day refund window and restrictions on refunds for activated licenses.
Poor customer relationship management including subscription expiry notifications, lack of proper discounts, and demands to repurchase licenses.
Compatibility issues with many Windows programs and games, with slow updates for new games.
Poor support and advice from customer service that sometimes worsened issues.
Software frequently failing to launch after system upgrades with no proper fixes or discounts provided to existing customers.
Refund requests refused especially if the trial was not used before purchase.
CodeWeavers Refund Script
Script
Copy
Dear CodeWeavers, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
CodeWeavers Refund Policy
CodeWeavers offers a 30-day refund policy if you purchase CrossOver and have not activated or registered it yet—if you're not satisfied, you can get your money back. If you have activated it within 30 days and face issues, they will assist you in troubleshooting before considering a refund. There is no explicit information about a subscription or membership cancellation policy on their site.
The Easiest Way to Get a CodeWeavers Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from CodeWeavers—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
CodeWeavers generally allows users to cancel their subscription or membership at any time without lock-ins or early-cancellation fees. However, key points to be aware of are that refunds are only considered within 30 days of purchase and registration, and the company tries to resolve any issues before issuing refunds. There do not appear to be any tricky contracts or gimmicks to prevent cancellation, but access to the latest updates ends once the support period or subscription expires.
Poor performance of games, including low frame rates and instability on powerful Macs like M1 Max and M1 Pro.
Many games not working properly or at all, making the software ineffective especially for gaming.
Lack of support for DirectX 12 (DX12) games, with no working DX12 games available and low prospects for future compatibility.
Specific gameplay bugs, such as menu bugs causing severe frame rate drops.
Loading issues during game operation.
Insufficient clarity or dissatisfaction with beta program access, including issues with being unexpectedly removed from beta testing.
Disappointment with overall product experience compared to expectations or advertised capabilities.
Refund policy limitations, such as a limited 14-day refund window and restrictions on refunds for activated licenses.
Poor customer relationship management including subscription expiry notifications, lack of proper discounts, and demands to repurchase licenses.
Compatibility issues with many Windows programs and games, with slow updates for new games.
Poor support and advice from customer service that sometimes worsened issues.
Software frequently failing to launch after system upgrades with no proper fixes or discounts provided to existing customers.
Refund requests refused especially if the trial was not used before purchase.
Your Name
Your E-mail Address (the email linked to your subscription or account)
Subscription or License Information (if available, e.g., order number, subscription details)
A message explaining your request (state you want to cancel your subscription/membership/bill and include any relevant details)
Before cancelling a CodeWeavers CrossOver subscription, know that your access to product upgrades, new releases, and email support ends once your support period expires. You will lose the ability to update to newer versions of CrossOver beyond what you had during your subscription. However, you retain a perpetual license to use and redownload any version you were entitled to during the support period, meaning you can continue using the last version you had access to indefinitely without updates. Also, discounted rates may be available to extend your support period or purchase a new version shortly after expiration.
CodeWeavers offers a 30-day refund policy if you purchase CrossOver and have not activated or registered it yet—if you're not satisfied, you can get your money back. If you have activated it within 30 days and face issues, they will assist you in troubleshooting before considering a refund. There is no explicit information about a subscription or membership cancellation policy on their site.
To cancel a subscription with CodeWeavers, you typically need to log into your account, which means you will need your password. If you do not remember your password, you can reset it by visiting their password reset page here: https://help.codeweavers.net/hc/en-us/articles/6221570255889-How-do-I-reset-my-password. There does not appear to be an option for phone support or unauthenticated chat support to cancel subscriptions without logging in, so having access to your password is important for managing your subscription.
We've actually written a step by step guide on how to get a refund from CodeWeavers. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your CodeWeavers subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your CodeWeavers account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel CodeWeavers online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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