Éconofitness offers several affordable gym membership options that you can pay for bi-weekly, with no hidden start-up fees. Depending on the plan, you can get access just on weekends or all week, and some plans include extra perks like 24/7 gym access, showers, massage chairs, and live group classes. They also have a rate freeze option to keep your price steady if you want. If you see a charge from Éconofitness, it's likely your membership fee for using these gym services and benefits.
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The cancellation process is straightforward and can be done online from the Member's Login page by following a few steps. Cancellation fees may apply, but the process itself does not require contacting customer service or going to a physical location, making it relatively easy for a consumer to cancel.
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How to Cancel Éconofitness gym membership: Step by Step
If you purchased through Éconofitness directly:
- Go to your Member’s Login page.
- Navigate to the "My Membership" tab.
- Click "Cancel my membership."
- Follow the steps through to the end of the cancellation process.
Important Note: If several contracts appear on your Member's Login page, ensure you select the correct membership to cancel. There may be fees associated with cancellation depending on when you cancel relative to the signing date of your contract.
Tips & Tricks for Canceling Éconofitness gym membership
- Act quickly within the 37-day legal cancellation window to avoid cancellation fees and get a partial refund.
- Expect and prepare for a $30 to $50 cancellation fee as users report this is a common charge even if the gym isn’t actively providing services.
- Be firm and clear in language when requesting cancellation, emphasizing your legal right to cancel within the prescribed time.
- If closures or service interruptions occur, request refunds for unused months and any promised account credits or compensation.
- Be prepared to escalate by repeatedly contacting customer service and referencing consumer protection laws if necessary.
- Document all communications, including dates and any promises made by staff, to support your cancellation claims and dispute fees.
- Avoid relying solely on online cancellation without confirmation; follow up to ensure the membership is fully cancelled and fees are stopped.
- Expect delays or pushback, especially if cancelling after initial contract period; persistence is key.
- Consider timing cancellations around billing cycles to minimize extra charges.
- Leverage community advice from forums like Reddit for updated tips and support during the cancellation process.
Éconofitness gym membership Customer Service Info
If you need assistance, here's how you can get in touch with Éconofitness gym membership's support team.
Cancel Éconofitness gym membership Script
Script
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Dear Éconofitness Team,
I hope this message finds you well. I am writing to request the cancellation of my gym membership. Due to recent changes in my personal circumstances, I am unable to continue my subscription at this time.
I kindly ask that you process this cancellation at your earliest convenience and confirm it via email. Thank you for your understanding and support.
Best regards,
[Your Name]
Frequently Asked Questions
Éconofitness gym membership can be canceled through the Member's Login page under the "My Membership" tab. If canceled within 37 days of signing, you are eligible for a refund minus 1/10 of the total membership cost; if canceled after 37 days, a fixed cancellation fee of $65 (plus taxes) applies. These policies comply with Quebec's Consumer Protection Act.
To cancel your Econofitness gym membership, you need to access your Member's Login page where you can cancel your membership by following the steps under the "My Membership" tab. This means you do need your password to log in to your account to cancel the subscription. If you don't remember your password, you can reset it by clicking "Forgot password" on the login page here: https://econofitness.ca/en/login. There is no phone or chat support option for cancellation without login credentials.
- Charges continue after cancellation requests or during lockdown periods.
- Cancellation fees imposed even if membership was barely used or not used at all.
- Unclear or misunderstood membership fees leading to surprise charges.
- Customer service unresponsiveness regarding refunds and cancellations.
- Billing errors such as being charged for multiple months after cancelling.
- Inability to downgrade membership without paying full cancellation fees.
- Administrative cancellation fees of $65 plus taxes applied after 37 days of membership.
- Feeling of unfair treatment or being scammed due to policies and charges.
- Restrictions on cancellation methods and fees depending on timing and contract terms.
Éconofitness has a cancellation policy where you can cancel your membership at any time via the Member’s Login page. However, if you cancel within 37 days of signing, you're entitled to a refund minus 10% of the total membership cost. If you cancel after 37 days, there's a $65 cancellation fee (plus taxes) to cover administrative costs. So, the main landmines are the 10% charge if you cancel early and the fixed cancellation fee if you wait beyond 37 days.
Before cancelling your Éconofitness gym membership, know that you will lose access to your local gym's facilities, including over 50 cardio and weightlifting machines, free weights, and gym accessories like kettlebells, plyometric boxes, and mats. You will also lose unlimited virtual group fitness classes, access to the 30-minute express circuit, and training programs available on their website. Additional benefits like unlimited shower access (depending on membership type), massage chairs, hydromassage beds, and tanning equipment will no longer be available. Also consider the cancellation terms: if you cancel within 37 days of signing, you can get a refund minus 1/10 of the total cost; if after 37 days, a $65 cancellation fee (plus taxes) applies. Canceling means giving up access to all these features and potential savings through the Economize Program and any membership card sharing privileges.
- Login credentials for your Éconofitness Member's Login page (email and password)
- Access to the "My Membership" tab on the Member's Login page
- Ability to select the correct contract if there are multiple contracts or memberships under your account
- Completion of the online cancellation form and following all steps in the process
- Written notice or official cancellation form (if required by mail or in-person cancellation, available via member account)
- Method to deliver cancellation notice (registered mail or in-person delivery to the gym, if not cancelling online)
- Payment information for any outstanding amount or cancellation fees (e.g., a $65 fee if cancelling after 37 days, or 10% of membership cost if within 37 days)
- Personal identification may be required to confirm your identity, particularly for requests made by mail or in person
- Legal name and contact information to be included if submitting a written cancellation request
- Acknowledgement and review of the membership agreement for specific contract stipulations applicable to your cancellation
We've actually written a step by step guide on how to get a refund from Éconofitness gym membership. Check it out!
The Easiest Way to Cancel Éconofitness gym membership
If you’re frustrated trying to cancel your subscription, membership, or bill from Éconofitness gym membership—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Éconofitness gym membership?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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