Coohom offers a free Basic Account for users who want to try their design tools. If you want more features, you can upgrade to a Pro Plan or other paid plans by choosing one on their website and entering your payment details. When you pay, you'll get an invoice by email or you can download it from your account. Essentially, if you see charges from Coohom, it's probably for a subscription plan that gives you extra design tools and features beyond the free basic version.
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The cancellation process is clearly outlined on Coohom's help page and requires only a few straightforward steps via the user's account settings without involving customer support or complex procedures, making it relatively easy to do.
Estimated Time
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minutes to cancel a coohom subscription.
How to Cancel coohom: Step by Step
If you purchased through Coohom directly:
- Login with your Coohom account.
- Click the Profile icon in the upper right corner to locate My subscription.
- Click on Billing Info in the Subscription page.
- Click on Cancel Subscription.
- A confirmation window will show on your screen, click Cancel Subscription to continue with the cancellation.
- Your subscription is now discontinued for the next renewal if you see the Activate Subscription button. You will no longer be charged on the next billing date.
- Cancel the subscription before the due date to ensure it does not affect your current subscription.
- Once the money is deducted, it is non-refundable.
Tips & Tricks for Canceling coohom
- Attempt cancellation well before renewal date to avoid automatic charges, ideally 24 hours in advance.
- Use explicit, firm language when communicating cancellation, such as “I am requesting immediate cancellation of my subscription and all associated charges.”
- Document every interaction via email or screenshots as evidence if disputes arise later.
- Try multiple cancellation methods: website portal, email support, and customer service phone calls.
- If the online cancel button is non-functional, escalate by emailing higher management or billing departments.
- Request confirmation of cancellation in writing and follow up if not received within 48 hours.
- Leverage consumer protection threat subtly if company resists, noting you may contact your bank to dispute future charges.
- Cancel linked payment methods such as credit cards used for subscription as a last resort to block future payments.
- Use social media mentions or public reviews to escalate visibility if private attempts fail.
- Beware of hidden auto-renewal clauses—always check terms and try to cancel before the period ends.
coohom Customer Service Info
If you need assistance, here's how you can get in touch with coohom's support team.
Cancel coohom Script
Script
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Dear Coohom Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Coohom. Unfortunately, due to personal circumstances, I am no longer able to utilize the services as I had initially anticipated.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Please let me know if you need any further information from my side to proceed with this request.
Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Coohom's subscription cancellation policy allows users to cancel their membership anytime before the due date to avoid charges for the next billing cycle, but the cancellation will not affect the current subscription period. Refunds are not provided for any paid memberships, including auto-renewal and one-time plans, except in cases of major failures proven to Coohom's satisfaction, with refunds or discounts given at Coohom's sole discretion.
To cancel your subscription on Coohom, you need to log in to your Coohom account, which means having your password is necessary. After logging in, you can navigate to your profile and manage your subscription to cancel it. If you don't remember your password, you can reset it at this URL: https://www.coohom.com/user/forgetpassword. This way, you can access your account securely and proceed with the cancellation.
- Automatic renewal without notification and no invoice or correspondence about the renewal.
- Unexplained increase in subscription fees without prior confirmation or invoice.
- Charges continue even after subscription cancellation, perceived as scam-like behavior.
- Poor and unhelpful customer service, described as disrespectful and unresponsive.
- Emails with subscription renewal reminders continue after cancellation.
- Difficulty in actually canceling subscriptions, with complaints about inability to remove credit card details, leading to unauthorized renewals.
You can cancel your Coohom subscription at any time through the subscription interface before the current subscription period ends; however, the cancellation takes effect only after the current period completes, and no refunds or fee reductions are given for the remaining period. There are no early-cancellation fees or lock-ins mentioned, but be aware that the subscription auto-renews unless you actively cancel it in time before the renewal date. Also, once canceled, you won’t get any prorated refunds for unused time.
Before cancelling your Coohom subscription, it's important to know that your cancellation will take effect after the current billing period ends, so you will continue to have access until then. You must cancel before the due date to avoid being charged for the next cycle. Once payment is made, it is non-refundable, so no refunds will be issued for any remaining period after cancellation. After cancelling, you will lose access to all subscription features, and your account will revert to any free plan limitations if applicable. Make sure to review the cancellation procedure in your account settings and confirm your cancellation to prevent unintended charges.
- Login to your Coohom account credentials (username and password)
- Access to the "My subscription" section of your Coohom account
- Billing Info page access to manage or view your subscription status
- Awareness of your subscription's billing date and renewal date
- Confirmation prompt approval when asked to finalize the cancellation
- Email access if contacting support (the support email is support@coohom.com)
- User identity verification information if requested by support, which may include your real name, ID number, and date of birth
- An understanding that the refund policy is strict (no refunds after payment is processed)
We've actually written a step by step guide on how to get a refund from coohom. Check it out!
The Easiest Way to Cancel coohom
If you’re frustrated trying to cancel your subscription, membership, or bill from coohom—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to coohom?
COOHOM.COM, COOHOM, COOHOM ONLINE, COOHOM DESIGN PLATFORM, COOHOM SERVICE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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