How to Cancel Credit Strong on Credit Strong directly
1 - Contact Customer Service: Call the Credit Strong Customer Service team at (833) 850-0850.
2 - Use Live Chat: Go to the Credit Strong website and initiate a live chat with a representative.
3 - Email Support: If you prefer email, send a message to their customer support requesting the cancellation of your subscription.
Credit Strong offers credit builder loans that help you build your credit score and savings at the same time. They have different plans like Instal, MAGNUM, CS Max, and Revolv, with monthly payments ranging from about $28 to $49, except for Revolv which costs $99 a year with no monthly fee. Your payments are reported to the credit bureaus to help improve your credit, and you usually set up automatic payments which start about a month after you open your account. If you see charges from Credit Strong, it’s likely your monthly or yearly fee for one of these credit-building plans.
Cancelling a Credit Strong subscription is straightforward as it can be done anytime with no penalties by simply contacting customer service via chat or phone. The process is quick and requires direct communication, but it is not fully self-service online, which keeps the difficulty slightly above the easiest level.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Credit Strong subscription.
How to Contact Credit Strong
If you need assistance, here's how you can get in touch with Credit Strong's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Credit Strong Refund
Be persistent and prepared for multiple contacts—users report needing to call or message repeatedly to ensure cancellation is processed.
Use clear, firm language such as "I am requesting to cancel my account effective immediately" without leaving room for negotiation.
Request written confirmation of cancellation via email or message to avoid future disputes.
Choose timing strategically—some users note better responsiveness at the beginning or end of the month.
Escalate politely if needed by asking to speak to a supervisor or a manager if the first representative resists cancelling.
Be ready with payment details to either pay off any balance immediately or ask for closing statements if applicable.
Avoid emotional language, focus on your right to cancel and dissatisfaction with service rather than complaints.
If possible, document all interactions including dates, names, and what was said in case you need to dispute charges later.
Consider specifying refund or overpayment requests upfront if you think you've paid beyond service usage.
Leverage community forums to see any recent successful cancellation tactics from other Credit Strong users as policies and procedures can change over time.
Why Do People Request Refunds from Credit Strong
Financial difficulties or cash flow issues leading to the need to close the account.
Non-refundable funds after account cancellation, with customers complaining they do not receive their money back.
Delays and excuses when requesting account closure or refunds, such as repeated "account under review" status without resolution.
Refusal to transfer or refund money after account closure, even when payments originated from another person's account.
Negative credit reporting for missed payments on what is supposed to be a savings account, causing credit damage.
Excessive fees associated with the account or service.
Poor customer service experiences reported by users.
Lack of credit score improvement after using the service.
Perception of scam-like behavior by some customers.
Credit Strong Refund Script
Script
Copy
Dear Credit Strong, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Credit Strong
0
0 reviews
Have you used Credit Strong? Share your experience by leaving a review.
Credit Strong Refund Policy
Credit Strong allows you to cancel your membership or subscription at any time with no early termination or cancellation fees. You can close your account without penalty, and any accumulated savings will be returned to your original payment source. This ensures no negative impact on your credit score as your loan will show as paid off and closed.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Credit Strong Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Credit Strong—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Loading pricing information...
Frequently Asked Questions
Credit Strong does not impose any early-cancellation fees, termination fees, or penalties for closing your account early. You can cancel your membership or subscription at any time, but you must pay any outstanding interest and loan balance using your linked payment method. There are no contract lock-ins or gimmicks preventing you from canceling, though you should be aware of a $25 non-refundable administrative fee on some account types like CS Max.
Financial difficulties or cash flow issues leading to the need to close the account.
Non-refundable funds after account cancellation, with customers complaining they do not receive their money back.
Delays and excuses when requesting account closure or refunds, such as repeated "account under review" status without resolution.
Refusal to transfer or refund money after account closure, even when payments originated from another person's account.
Negative credit reporting for missed payments on what is supposed to be a savings account, causing credit damage.
Excessive fees associated with the account or service.
Poor customer service experiences reported by users.
Lack of credit score improvement after using the service.
Perception of scam-like behavior by some customers.
Full name on account
Email address associated with the account
Account number or loan number
Phone number linked to account
Confirmation of identity (such as answering security questions or providing a form of identification as requested)
Payment method details (to settle outstanding interest or loan balance, if applicable)
Access to customer portal login information (if cancelling online)
Before cancelling your Credit Strong subscription, know that if you close your account early, the loan history will still be reported as paid on your credit report for 10 years. You lose access to the loan and the credit builder benefits it provides once the account is closed. Some users mention that after closing, they received a refund of their deposited money minus any interest paid. Keep in mind that cancelling won't erase your loan history and the timeline for receiving any refund might vary.
Credit Strong allows you to cancel your membership or subscription at any time with no early termination or cancellation fees. You can close your account without penalty, and any accumulated savings will be returned to your original payment source. This ensures no negative impact on your credit score as your loan will show as paid off and closed.
To cancel your Credit Strong subscription, you do not necessarily need your password. You can close your account by contacting Credit Strong via chat or by calling their support team at 833-850-0850 during business hours (Monday to Friday, 8 a.m. to 5 p.m. Central time). However, if you want to reset your password for any reason, you can do so at this URL: https://apply.creditstrong.com/password/reset. This makes cancellation accessible even if you don't have immediate access to your password.
We've actually written a step by step guide on how to get a refund from Credit Strong. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Credit Strong subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Credit Strong account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Credit Strong online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓Credit Strong Cancellation Expert
6 cancellation experts online right now
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)