Cricut offers a subscription service called Cricut Access that gives members access to exclusive design content like images, fonts, and ready-to-make projects. There are two main subscription options: a Standard plan for $9.99 a month or $95.88 per year, and a Premium plan billed yearly for $119.88. Subscribers get perks like unlimited use of lots of design assets, discounts on materials and purchases at cricut.com, free shipping on orders over $50, and special design tools. The subscriptions automatically renew but can be canceled anytime, and the service is available in several countries through the Cricut Design Space app or cricut.com.
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Cancelling a Cricut subscription is relatively straightforward, requiring a few simple steps on their account website unless the subscription was purchased through the app stores, in which case it must be canceled via Apple App Store or Google Play Store. The process involves signing in, navigating to subscriptions, selecting cancel, and confirming, making it an easy task for most users.
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How to Cancel Cricut: Step by Step
If you purchased through Cricut.com:
- Navigate to myaccount.cricut.com and sign in with your Cricut ID and password.
- Select Subscription from the navigation menu.
- Select Cancel Plan.
- Confirm the cancellation. Your subscription will expire at the end of the current billing cycle.
If you purchased through Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Select your name at the top.
- Select Subscriptions.
- Find and select your Cricut Access subscription.
- Select Cancel Subscription and confirm the cancellation.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap Menu and then Subscriptions.
- Find and select your Cricut Access subscription.
- Select Cancel Subscription and confirm the cancellation.
Tips & Tricks for Canceling Cricut
- Call the 1-800 customer service rather than relying on online cancellation, as the cancel buttons often do nothing or are unresponsive.
- Be prepared to wait on hold for a significant time and remain persistent throughout the call.
- Explain clearly and firmly why you want to cancel, sometimes adding remarks in any cancellation textbox if available can help document your reasons.
- Attempt to cancel just before your renewal date to minimize unwanted charges, but be aware that refunds are rarely granted.
- Consider removing your payment information after cancellation if possible, though some users report being unable to remove credit cards until the subscription ends.
- Download any desired materials or use up your subscription benefits before canceling, since access is usually lost after cancellation.
- Be aware that Cricut’s system may purposely make cancellation difficult, so multiple attempts or escalations may be necessary.
- Check your account online but don’t expect the cancel button to always work; calling is often the only reliable path to cancel.
- Join user communities like Reddit’s r/cricut to share experiences and get updated tactics from other users who have recently canceled.
- Avoid relying on email or chat support alone, as these channels may not be effective in achieving cancellation.
Cricut Customer Service Info
If you need assistance, here's how you can get in touch with Cricut's support team.
Cancel Cricut Script
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Dear Cricut Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I find that I am unable to utilize the services as I had originally planned.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
Cricut's membership subscription (Cricut Access) can be canceled by logging into your account at myaccount.cricut.com, selecting 'Subscription,' and then choosing 'Cancel Plan.' The cancellation will take effect at the end of the current billing cycle. If the subscription was purchased via the Design Space app on a mobile device, cancellation must be done through the Apple App Store or Google Play Store.
To cancel your Cricut Access subscription, you will need to sign in to your Cricut account with your password at myaccount.cricut.com. The cancellation can be done from the Subscription section in your account settings after logging in. If you don't remember your password, you will need to reset it before canceling; you can reset your password here: https://design.cricut.com/account/forgot-password. Unfortunately, Cricut does not provide a phone or chat cancellation option without authentication.
- Requirement to use proprietary online-only software makes users unhappy.
- Poor quality and user experience of the Design Space app.
- Dissatisfaction with subscription pricing ($10/month or $100/year seen as too expensive).
- Financial hardships leading users to cut non-essential spending.
- Inconvenience and dissatisfaction with cloud-based programming and preference for local/offline software.
- Loss of access to premium features post-cancellation, such as design libraries, discounts, free shipping, and advanced design tools.
- Concerns about billing issues and difficulties in canceling the subscription.
- Solidarity with other users who express dissatisfaction with company decisions.
- Preference for free or cheaper alternatives like free SVG files and other design software.
- Unexpected charges for using previously accessible design elements after cancellation.
- Limited organizational features such as reduction of collections folders from unlimited to 5 after cancellation.
- General lack of use or need for the subscription services.
Cricut allows you to cancel your subscription at any time without any contracts, lock-ins, or early cancellation fees. However, if you cancel, the subscription remains active until the end of the current billing cycle, so you won't get an immediate stop to billing. Cancellations must be done through the platform where the subscription was purchased (App Store, Google Play, or Cricut website).
Before cancelling a Cricut subscription, know that you will lose access to the extensive design library with over 100,000 images and more than 400 fonts, along with discounts like 10% off purchases and free shipping coupons. You also lose access to special Design Space features such as automatic background removal, convert to layers, warp text, and the ability to create stickers and monograms. Collection folders are reduced from unlimited to just 5, each holding up to 1,000 designs. If you use designs or elements from Cricut Access, you'll need to re-subscribe or pay individually to use them. Consider that cancellation may affect frequent buyers due to lost discounts and shipping benefits, and some users have reported payment disputes. However, you can re-subscribe anytime and continue to use your own SVG files and free external tools as alternatives.
- Cricut ID and password to sign in to your account
- Knowledge of where the subscription was purchased (Cricut.com, Design Space app via Apple App Store, or Google Play Store)
- Access to your Cricut account (to reach the Subscription section)
- Login credentials for App Store or Google Play (if purchased through these platforms)
We've actually written a step by step guide on how to get a refund from Cricut. Check it out!
The Easiest Way to Cancel Cricut
If you’re frustrated trying to cancel your subscription, membership, or bill from Cricut—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Cricut?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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