CTRL4 4SIGHT LIC offers a subscription service called 4Sight that lets you control your Control4 smart home system remotely through their app from anywhere with internet access. You can do things like use voice commands, get alerts, make calls between your phone and your home's intercom, and even control your system from your Apple Watch. To use these cool features, you need an active 4Sight subscription, which you can manage and pay for right through the Control4 app. If you see a bill from them, it's probably for this subscription that keeps your smart home connected and easy to control.
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The user can cancel the Control4 4Sight subscription directly from the Control4 app by navigating through intuitive menus to the 'Account & Services' section, which makes the process straightforward and user-friendly. However, it requires some familiarity with the app interface, so it is not the absolute easiest but still relatively simple.
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How to Cancel CTRL4 4SIGHT LIC: Step by Step
If you purchased through Control4 Website:
- Log in to your Control4 account at my.control4.com.
- Go to the Account Settings or Subscriptions section.
- Locate your 4Sight subscription under the subscriptions list.
- Select Cancel Subscription next to your 4Sight subscription.
- Confirm the cancellation when prompted.
- Check for a confirmation email regarding your subscription cancellation.
If you purchased through a Control4 Dealer:
- Contact your Control4 dealer directly.
- Request to cancel your 4Sight subscription.
- Provide any necessary account information they may require.
- Confirm the cancellation details with your dealer.
- Ensure you receive confirmation of the cancellation.
If you purchased through the Control4 App:
- Open the Control4 App on your mobile device.
- Log in to your account.
- Navigate to the Settings or Account section.
- Select Subscriptions or Manage Subscriptions.
- Find your 4Sight subscription and tap on it.
- Select Cancel Subscription.
- Complete the cancellation by following any additional prompts.
- Check your email for confirmation of the cancellation.

Tips & Tricks for Canceling CTRL4 4SIGHT LIC
- Contact your installer or integrator directly, as Control4 subscriptions and licenses are often managed through them rather than a direct user portal.
- Use clear, concise language stating you want to immediately cancel your 4SIGHT subscription and cease all charges.
- Escalate to management or customer service supervisors if initial support is unresponsive or refuses cancellation.
- Request confirmation of cancellation in writing via email or text.
- Time your cancellation request near the end of your billing cycle to avoid being charged for the next period.
- Document all communications, including dates, names, and responses for potential disputes.
- Delete your Control4 system from the app by using the edit option and choosing delete, which some users found helpful.
- Consider replacing Control4 hardware with generic smart home devices if you wish to exit the ecosystem entirely.
- Check and ensure your devices are disconnected from remote services to stop any subscription prompts or charges.
- Be persistent and patient, as some users report delays or resistance in processing cancellations.
- Look for online forums or community groups to see if other users have contact info or unofficial escalation paths that worked.
CTRL4 4SIGHT LIC Customer Service Info
If you need assistance, here's how you can get in touch with CTRL4 4SIGHT LIC's support team.
Cancel CTRL4 4SIGHT LIC Script
Script

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Dear CTRL4 Support,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with CTRL4 4SIGHT LIC. Unfortunately, I have found that I am not utilizing the service as much as I initially anticipated, and it no longer fits within my current needs.
I appreciate the service provided, but I believe it is best for me to discontinue my membership at this time. Please confirm the cancellation and let me know if there are any further steps I need to take.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Control4's 4Sight subscription provides remote access to your Control4 system via the Control4 app. Specific details about membership, subscription billing, and cancellation policies are not publicly detailed on their website or associated support pages. It is recommended to contact Control4 customer support directly for precise cancellation terms and procedures.
To cancel your CTRL4 4SIGHT subscription, you typically need to manage your account settings through the Control4 app or website, which requires your login credentials. This means you do need your password to access the account and cancel the subscription. If you have forgotten your password, you can reset it at the Control4 password reset page here: https://www.control4.com/users/reset_pass/. There doesn't appear to be an option to cancel the subscription without signing into your account first.
- Delayed or unfulfilled changes to the 4Sight subscription pricing model causing frustration.
- Lack of clear, official communication from Control4 about licensing and pricing updates.
- Technical limitations and bugs in installed hardware/software affecting system performance.
- High costs including expensive hardware replacement, dealer hourly fees, and support contracts.
- Difficulties in making modifications or adding devices without costly dealer involvement.
- Unreliable system functionality including bugs, laggy integrations, and frequent reboots.
- Poor customer service with long response times, unhelpful support, and lack of direct Control4 assistance.
- Frustration over subscription management such as mandatory fees for remote access and confusing license rules.
- Feeling misled or duped by premature announcements or rumors about licensing changes that do not materialize.
- System obsolescence concerns when new products are released, leading to unsupported older hardware.
- Inability to resolve issues even after multiple technician visits, leading to requests for refunds or credit.
- Dependence on third-party dealers for service and updates, creating a "hostage" feeling among users.
With the CTRL4 4Sight subscription, if you have a subscription period longer than one month, you cannot simply cancel anytime without penalty. There's a significant catch: cancelling early requires you to pay a cancellation fee equal to 60% of the fees due for the rest of your subscription period. This means you are effectively locked into your subscription term unless you're willing to pay a hefty penalty for early cancellation.
- Full Name (First and last name on the account)
- Email Address (used for subscription or account login)
- Phone Number (contact method and for account verification)
- Account Username or Login Information (may be same as email or user ID)
- Country (location of account holder)
- ZIP or Postal Code (for address verification)
- Time and Contact Preference (morning, afternoon, evening, and whether to be contacted by email or phone)
- Subscription Details (such as the service name "CTRL4 4SIGHT LIC" or "4Sight subscription")
- Written or Emailed Request (a statement to request cancellation, per Terms of Service)
- Reason for Cancellation (optional, but may be asked during the process)
We've actually written a step by step guide on how to get a refund from CTRL4 4SIGHT LIC. Check it out!
The Easiest Way to Cancel CTRL4 4SIGHT LIC
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What Are Some Alternatives to CTRL4 4SIGHT LIC?
CTRL4 4SIGHT LIC, CTRL4 4SIGHT LIC (REC)

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.