DeepL is a company that offers translation services through its DeepL Pro subscription. The service allows you to translate text and documents like PDFs, Word, PPT, and Excel files quickly and securely. You can choose to pay monthly for flexibility or annually for savings, and subscriptions are available for individuals or teams. If you're seeing a charge from DeepL, it's likely because of a DeepL Pro subscription you signed up for to use their translation tools.
Cancelling a DeepL subscription involves a simple process of logging into the account, navigating to the Subscription section, and clicking 'Terminate subscription' at the bottom of the page. The process is straightforward with clear instructions provided by DeepL, making it quite easy for consumers to cancel their subscriptions.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a DeepL subscription.
How to Contact DeepL
If you need assistance, here's how you can get in touch with DeepL's support team.
Poor customer service and difficult refund processes.
Account dashboard or subscription management issues making cancellation difficult.
Claims of scam or fraudulent behavior including unauthorized credit card use.
Translation quality issues leading to dissatisfaction.
Regional service restrictions causing frustration.
Lack of visible or effective customer support to resolve billing or subscription issues.
DeepL Refund Script
Script
Copy
Dear DeepL, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About DeepL
0
0 reviews
Have you used DeepL? Share your experience by leaving a review.
DeepL Refund Policy
DeepL allows you to terminate your subscription anytime through your account, but you must cancel at least one day before the next scheduled payment to avoid further charges. Cancellation takes effect at the end of the current billing period (monthly or annual), and no refunds are provided for early termination. Signing out or deleting the app does not cancel the subscription; cancellation must be done explicitly in your account. You can also reactivate a canceled subscription before it fully deactivates.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a DeepL Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from DeepL—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Loading pricing information...
Frequently Asked Questions
DeepL allows you to cancel your subscription at any time directly through your account, but you must do so at least one day before your next scheduled payment to avoid being charged for the next billing period. Canceling does not provide a refund or credit for the remaining time in the current billing period, and simply signing out or deleting the app does not stop billing. There are no lock-in contracts or early cancellation fees, and you have a 14-day right of withdrawal after starting the contract during which you can fully get a refund if you cancel within that period.
Immediate charges after free trial without prior notice.
Lack of warning or confirmation before payment processing.
Unauthorized charges, sometimes for annual subscriptions instead of free trial.
Unexpected full subscription fees when users expected a free trial.
Unclear trial end dates and cancellation instructions.
Poor customer service and difficult refund processes.
Account dashboard or subscription management issues making cancellation difficult.
Claims of scam or fraudulent behavior including unauthorized credit card use.
Translation quality issues leading to dissatisfaction.
Regional service restrictions causing frustration.
Lack of visible or effective customer support to resolve billing or subscription issues.
DeepL account login credentials (email and password)
Access to Account Settings via the DeepL website
Subscription details (including next billing date, current plan)
Knowledge of the subscription management section to locate the cancellation option
Awareness of features lost after cancellation
Ability to follow on-screen cancellation prompts
Access to your email (to receive confirmation of cancellation)
Contact information for DeepL support (in case the online option is unavailable)
Timing of your cancellation (cancel at least one day before the next scheduled payment)
Before canceling your DeepL subscription, it's important to know that you must cancel at least one day before the next billing cycle to avoid being charged for the next period. After cancellation, you will retain access and all subscription features until the end of the current billing period, whether monthly or annual, but no credits are given for early termination. Once the subscription period ends, your access to premium features such as enhanced translation capabilities and other Pro-only benefits will cease immediately. You can reactivate your subscription anytime before the end date if you change your mind.
DeepL allows you to terminate your subscription anytime through your account, but you must cancel at least one day before the next scheduled payment to avoid further charges. Cancellation takes effect at the end of the current billing period (monthly or annual), and no refunds are provided for early termination. Signing out or deleting the app does not cancel the subscription; cancellation must be done explicitly in your account. You can also reactivate a canceled subscription before it fully deactivates.
To cancel your DeepL subscription, you need to be logged into your DeepL account, which means you will need your password. You can only terminate your subscription by logging into your account and going to the subscription section to click 'Terminate subscription.' If you don't remember your password, you can reset it using this link: https://support.deepl.com/hc/en-us/articles/360002992660-Account-and-subscriptions#reset-password.
We've actually written a step by step guide on how to get a refund from DeepL. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your DeepL subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your DeepL account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel DeepL online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓DeepL Cancellation Expert
6 cancellation experts online right now
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)