2 - Tap the ≡ triple bar icon at the lower right corner of the app screen.
3 - Select your profile, located where your name and phone number are displayed.
4 - Scroll down and tap on Close My Account.
5 - Follow the prompts to confirm the closure of your account.
6 - If you have any pending debits, you will have the option to cancel them before finalizing the closing process.
7 - After your account is closed, you will receive an email confirmation of the cancellation.
Overview
Earnin is an app that lets you access the money you've already earned at work before payday. You can Cash Out up to $150 a day for free with standard transfer times or pay a small fee (starting at $2.99) for instant transfers. They also offer Early Pay, which lets you get your paycheck up to 2 days early for a $2.99 fee. Other services like overdraft protection, credit score monitoring, and saving with your paycheck are free, and instead of charging mandatory fees, Earnin asks for optional tips when you use their cash out feature.
The process to cancel an Earnin subscription or close an account is straightforward, requiring only a few taps within the app settings to close the account. Earnin provides clear prompts and an email confirmation after closure, making the cancellation process easy and transparent for users, with no complex steps or delays involved.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Earnin subscription.
How to Contact Earnin
If you need assistance, here's how you can get in touch with Earnin's support team.
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
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Earnin Refund Policy
Earnin's account cancellation involves closing your account through the app's settings by following a few prompts. Pending debits can be canceled if not yet processed, but canceling them means you cannot use Earnin services or open a new account until repayment. After closure, you cannot reopen the same account and must wait 7 days before reusing the same banking info, with any remaining balances sent to your linked bank account.
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Frequently Asked Questions
Earnin requires you to cancel your subscription at least 48 hours before the auto-renewal date to avoid being charged for the next period. There are no early cancellation fees or lock-in contracts, but cancellations are effective only from the next renewal, so you cannot get a refund for the current active subscription period. Refunds for auto-renewals are discretionary and not guaranteed, which can be a pitfall if you miss the cancellation window.
Unauthorized or fraudulent charges: Users report charges they did not authorize and seek refunds.
Billing errors: Incorrect billing amounts or double charges.
Difficulty canceling auto payments: Reports of difficulty stopping automatic drafts from accounts.
Account issues: Problems such as accounts being put on hold due to failed debit attempts, preventing service use.
Poor customer service: Lack of live support and unresponsiveness to user issues.
Overdraft and bank fees: Users requesting refunds for overdraft fees caused by Earnin transactions.
Confusion or dissatisfaction with fees: Users feel fees are too high or unclear, leading to cancellations.
Reliability concerns: Service failures, payment processing issues, or app malfunctions.
Loss of money or financial strain: Users cancel to avoid further financial loss or strain.
Access to your Earnin app (must be able to log in)
App navigation details: Locate the ≡ triple bar icon to access Settings
Profile information (visible: name and phone number on account)
Initiate account closure using the "Close My Account" option in your profile
Status of pending debits: Option to cancel any pending transactions not yet processed
Outstanding debt awareness: Cannot open a new account until any debt is paid
Tip Yourself balance details: Remaining balance will be sent to your linked bank account automatically
Post-closure contact method: Use question mark icon in the app's login screen for support
Email confirmation address: You will receive a confirmation email after closing the account
Reuse of banking information: Cannot reuse the same bank account for 7–30 days after closure (varies by source)
Before cancelling your Earnin subscription or closing your account, there are important things to know. First, once you cancel, you will lose access to your Earnin account and will no longer be able to review debit details or use Earnin services. Any pending debits must be settled or canceled before closure, and if canceled, you cannot use Earnin or open a new account until repayment is made. Your remaining Tip Yourself funds will be automatically sent to your linked bank account, but be sure to withdraw these before closing as withdrawals take 1-2 business days. Account closure is permanent and you cannot reopen the same account; you must create a new one and you cannot reuse the same bank information for 7 days after closing. Also, stopping use of the app may eventually cause Tip Yourself funds to be reported as unclaimed property if not withdrawn. Lastly, deleting the app is separate from canceling the account, so make sure to close the account properly through the app settings.
Earnin's account cancellation involves closing your account through the app's settings by following a few prompts. Pending debits can be canceled if not yet processed, but canceling them means you cannot use Earnin services or open a new account until repayment. After closure, you cannot reopen the same account and must wait 7 days before reusing the same banking info, with any remaining balances sent to your linked bank account.
To cancel your Earnin subscription, you can close your account directly through the app by going to Settings, clicking on your profile, and selecting 'Close My Account.' You do not explicitly need your password mentioned in the instructions for cancellation, but since Earnin uses email and phone verification for login, you might need access to your account. If you do need to reset your password, you can do so via the login screen by selecting 'Forgot Password' or visit the reset page at https://app2.earnin.com/login to initiate the password reset process. This process does not mention needing a password for phone support or chat to cancel, so account access is primarily app-based.
We've actually written a step by step guide on how to get a refund from Earnin. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Earnin subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Earnin account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Earnin online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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