The Ultimate Step by Step Guide to Cancelling an Energy Ogre Subscription or Membership (energyogre.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Energy Ogre is a service that helps you save money on your electricity bills by finding the best energy plan for you. They look at your usage and recommend plans that fit your needs, so you don't have to spend time comparing rates yourself. With a monthly subscription, they manage your account and switch plans as needed to ensure you're always getting the best deal. So, if you see a charge from them, it's because they're working to lower your energy costs!
Canceling a subscription with Energy Ogre tends to be straightforward, typically involving a few clicks within their website or app. However, some users may find it slightly challenging if they are unfamiliar with the process or the specific cancellation policies.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Energy Ogre subscription.
How to Cancel Energy Ogre: Step by Step
If you purchased through EnergyOgre.com:
Visit the official website at energyogre.com.
Log in to your account using your registered email and password.
Navigate to your account settings or profile section.
Select the option labeled Manage Subscription.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding the cancellation. Ensure you save this email for your records.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find Energy Ogre in the list of subscriptions.
Tap on Energy Ogre and then select Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate Energy Ogre in your subscriptions list.
Tap on Energy Ogre and then select Cancel Subscription.
Follow the prompts to confirm cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (the gear icon).
Select Payments and then click on Manage Automatic Payments.
Find Energy Ogre from the list of merchants.
Click on Energy Ogre and select Cancel.
Confirm your cancellation.
How to Contact Energy Ogre
If you need assistance, here's how you can get in touch with Energy Ogre's support team.
Be Persistent: If your cancellation request isn't processed, follow up consistently until you receive confirmation.
Use Direct Language: Clearly state your intention to cancel without using ambiguous language.
Keep Records: Document all your interactions including dates, times, and the names of representatives you speak with.
Call During Off-Peak Hours: Try calling early in the morning or late in the afternoon to avoid long wait times.
Ask for a Supervisor: If you're not getting the help you need, politely ask to escalate the issue to a supervisor or manager.
Leverage Social Media: Some users found success by publicly posting their issues on platforms like Twitter, prompting quicker responses.
Time Your Cancellation: Many users suggest timing cancellations at the end of your billing cycle to avoid last-minute charges.
Be Polite but Firm: Maintain a courteous tone while being assertive about your cancellation to increase your chances of success.
Exploit Promotions: Mention to representatives any previous promotional offers that might influence your cancellation process.
Contact via Email: Some users report better success through email for records and follow-ups, attaching previous correspondence if available.
Why Do People Request Refunds from Energy Ogre
High Fees associated with the service
Unsatisfactory Savings not meeting initial expectations
Change in Energy Provider switching to a different company
Relocation moving to a different service area
Service Issues with Energy Ogre's customer support
Better Offers found elsewhere
Perceived Lack of Value for the service provided
Personal Financial Reasons needing to cut expenses
Contractual Obligations ending or changing
Unwanted Renewals after trial periods
Energy Ogre Refund Script
Script
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Dear Energy Ogre, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Energy Ogre Refund Policy
Energy Ogre allows members to cancel their subscription at any time without penalties. To successfully cancel, members must notify Energy Ogre via their account portal or customer support, and the cancellation takes effect immediately, ceasing any future billing.
The Easiest Way to Get a Energy Ogre Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Energy Ogre—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
While Energy Ogre may advertise easy cancellations, be cautious of potential hurdles like requiring notice periods or complicated online processes that can delay your cancellation. Always check for any terms regarding cancellation fees or contracts that might lock you in longer than expected. Make sure to read the fine print to avoid being caught off guard.
High Fees associated with the service
Unsatisfactory Savings not meeting initial expectations
Change in Energy Provider switching to a different company
Relocation moving to a different service area
Service Issues with Energy Ogre's customer support
Better Offers found elsewhere
Perceived Lack of Value for the service provided
Personal Financial Reasons needing to cut expenses
Contractual Obligations ending or changing
Unwanted Renewals after trial periods
Account number
Registered email address
Phone number associated with the account
Billing address
Last payment date
Reason for cancellation
Confirmation of any promotional offers
Identity verification information
Before cancelling your Energy Ogre subscription, be aware that you'll lose access to their personalized energy plan comparisons and monthly savings analysis, which could make it harder to find the best electricity rates. Additionally, you won't receive notifications about potential energy scams or rate increases that could impact your bills. If you've been using their customer service for assistance with your energy bills, cancelling means you'll need to manage those issues on your own. Lastly, check if there are any cancellation fees or notice periods required to avoid unexpected charges.
Energy Ogre allows members to cancel their subscription at any time without penalties. To successfully cancel, members must notify Energy Ogre via their account portal or customer support, and the cancellation takes effect immediately, ceasing any future billing.
Yes, you'll need your password to cancel your Energy Ogre subscription. If you can't remember it, you can easily reset it by visiting [this link](https://energyogre.com/reset-password). Once you have access, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Energy Ogre subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Energy Ogre account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Energy Ogre online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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