Epidemic Sound is a company that offers a huge library of music tracks and sound effects you can use without worrying about copyright issues. They have subscription plans like Creator, Pro, and Enterprise that let you use their sounds for different types of projects, from personal YouTube videos to commercial campaigns. You usually get billed on a subscription basis, with options for monthly or yearly payments, and they even offer a 30-day free trial. So if you see a charge from them, it's likely from a subscription to their music service for your content or projects.
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The cancellation process involves straightforward steps within the user's account page and requires only a few clicks, making it simple and quick to complete. There are no complicated requirements or customer service interactions needed to cancel.
Estimated Time
On average, it takes
3 minutes
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minutes to cancel a Epidemic Sound subscription.
How to Cancel Epidemic Sound: Step by Step
If you purchased through Epidemic Sound:
- Log in to your Epidemic Sound account.
- Go to your Account page.
- Click on Subscriptions.
- Select Manage Subscription.
- Click on Cancel Subscription.
- Provide a reason for your cancellation and confirm the cancellation.
Tips & Tricks for Canceling Epidemic Sound
- Cancel just before the subscription renews to avoid being charged for another period.
- Use clear, firm language stating that you want to cancel immediately and expect confirmation.
- Keep proof of cancellation such as screenshots or confirmation emails in case of disputes.
- Escalate via direct contact—try reaching out on social media or support emails if initial cancellation channels fail.
- Mention previous unsuccessful cancellation attempts to speed up the process when escalating.
- Use account settings on the website or app as the primary cancellation method—this is usually the official path and most reliable.
- Check if cancellation took effect by monitoring billing and account status, if charged after cancellation, escalate immediately.
- Be persistent in following up—several users report needing multiple contacts to fully cancel.
- Consider timing your cancellation for a weekday during business hours to get faster customer service responses.
- Understand that music licenses remain valid only for content created while subscribed, so use your subscription period fully before canceling to avoid losing rights.
Epidemic Sound Customer Service Info
If you need assistance, here's how you can get in touch with Epidemic Sound's support team.
Cancel Epidemic Sound Script
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Hello,\n\nI hope this message finds you well. I am writing to request the cancellation of my subscription to Epidemic Sound. Due to recent changes in my project needs, I no longer require the service at this time.\n\nI would appreciate it if you could process this cancellation at your earliest convenience and confirm once it has been completed. Thank you for your assistance.\n\nBest regards,
Frequently Asked Questions
Epidemic Sound allows you to cancel your subscription anytime through your account page, with access to their music catalog and licensing benefits retained until the end of the current billing period. No further charges occur after cancellation, but charges made prior to cancellation are non-refundable as you still have access to the service during that time. Videos published during the active subscription remain cleared for monetization.
To cancel your subscription with Epidemic Sound, you need to log in to your account first and then navigate to the Account page where you can manage and cancel your subscription. This means you will need your password to log in. If you have forgotten your password, you can reset it here: https://www.epidemicsound.com/password-reset. There is no indication that phone or unauthenticated support allows cancellation without logging in.
- Unexpected subscription renewals causing users to cancel immediately.
- Overcharging or pricing issues, including paying more than current rates without explanation.
- Poor customer service responses or lack of clear assistance when trying to resolve issues or cancel subscriptions.
- Users not needing the service temporarily but possibly intending to return in the future.
- Forgetting to cancel before renewal and then requesting refunds.
- Technical/payment problems, such as failed payments due to card limitations.
- Lack of transparency regarding subscription terms, including losing rights to use music after cancellation, which frustrates some long-term content creators.
- Desire to discontinue due to changes in content or service requirements.
With Epidemic Sound, you can cancel your subscription at any time without early cancellation fees or lock-ins. However, when you cancel, you will still have access to the music catalog and rights until the end of your current billing period, but there are no refunds for the period already paid. There are no tricky contracts or gimmicks to prevent cancellation or require extra fees, so you are free to stop the subscription whenever you want without penalties.
Before cancelling your Epidemic Sound subscription, it's important to know that you will lose access to their entire music library immediately after your subscription expires. You cannot use Epidemic Sound music in any new content once your subscription ends without risking monetization claims by Epidemic Sound. However, any content you published while your subscription was active remains permanently cleared and monetized safely. Additionally, you will lose access to any playlists and features tied to the subscription once cancelled.
- Account login credentials (email and password) to access your Epidemic Sound account
- Access to the Account page within your Epidemic Sound dashboard
- Knowledge of which subscription you wish to cancel (especially if you have more than one)
- Ability to navigate to the Subscriptions or Manage Subscription section
- Willingness to provide a reason for cancellation (if prompted)
- Ability to confirm the cancellation when prompted
We've actually written a step by step guide on how to get a refund from Epidemic Sound. Check it out!
The Easiest Way to Cancel Epidemic Sound
If you’re frustrated trying to cancel your subscription, membership, or bill from Epidemic Sound—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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EpidemicSound, EpidemicSound.com, EPIDEMICSOUND, EPIDEMIC SND, Epidemic Sound AB
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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