eRenterPlan provides renters insurance that helps protect your personal belongings with flexible monthly subscriptions you can cancel anytime. They automatically bill you with recurring payments, usually charging you two weeks before each coverage period to avoid gaps in protection. There's no paper bill sent; payments are simply deducted automatically. Plus, you can add up to 4 other residents to your policy at no extra cost, and the coverage travels with you anywhere in the U.S.
Canceling a subscription with eRenterPlan is straightforward because users can either log in to their account and cancel directly online or call customer service for assistance. There is no indication of complicated processes or waiting periods, making it very easy to cancel.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a eRenterPlan subscription.
How to Cancel eRenterPlan: Step by Step
If you purchased through eRenterPlan:
Log in to your eRenterPlan account.
Go to the Policy Management section.
Select the subscription you wish to cancel.
Follow the prompts to complete the cancellation process.
If you need assistance, call customer service at (888) 512-4204.
How to Contact eRenterPlan
If you need assistance, here's how you can get in touch with eRenterPlan's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a eRenterPlan Refund
Always cancel immediately after moving out to avoid being charged for the next year, as they do not automatically cancel when you end your lease.
Request official proof of move-out from your landlord to support refund requests; eRenterPlan may honor refunds up to 30 days before cancellation notice.
Note they charge annually, not monthly, so timing your cancellation carefully is crucial to avoid extra charges.
Update policy information instead of cancelling if you move but stay insured, as transferring coverage by updating address is possible and less risky than a gap in coverage.
Use firm, clear language when communicating cancellation requests—mention non-renewal and that you do not authorize further charges.
Follow up persistently if online cancellation shows "in-progress" or does not complete; be prepared to call customer service directly.
Escalate by asking for supervisors or filing complaints if initial cancellation requests are ignored or delayed.
Save all communication records and timestamps for proof in case of disputes or unauthorized charges.
Cancel only after securing alternative coverage to avoid gaps and potential risk.
Why Do People Request Refunds from eRenterPlan
Unsatisfaction with the policy
Change in circumstances that prevent use of coverage
Moving to a new location where eRenterPlan does not provide coverage
Cancellation within the free-look period (14 days) for a full refund
Need to cancel mid-term and receive a prorated refund for unused coverage
Cancellation fees depending on the state where the policy was issued
Request for refund requiring supporting documentation like lease agreement or utility bill
eRenterPlan Refund Script
Script
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Dear eRenterPlan, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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eRenterPlan Refund Policy
eRenterPlan's membership/subscription policy involves recurring automatic payments that continue until you request cancellation. You can cancel your policy anytime by logging into your account or calling their staff at (888) 512-4204 for assistance. There is no requirement to sign up for a full year, and flexible payment options and terms are available.
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The Easiest Way to Get a eRenterPlan Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from eRenterPlan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
eRenterPlan allows you to cancel your policy at any time without being locked into a full-year contract, and you can either log in online or call customer service to request cancellation. However, refunds are subject to actual coverage periods, meaning you will get a prorated refund based on the unused days of your policy, and there may be clauses about determining unearned premium amounts. There appear to be no early cancellation fees or contracts that would trap you, but it's important to understand that the refund depends on the coverage period used.
Unsatisfaction with the policy
Change in circumstances that prevent use of coverage
Moving to a new location where eRenterPlan does not provide coverage
Cancellation within the free-look period (14 days) for a full refund
Need to cancel mid-term and receive a prorated refund for unused coverage
Cancellation fees depending on the state where the policy was issued
Request for refund requiring supporting documentation like lease agreement or utility bill
Policy number
Full name on the account
Billing address or address on file
Email address and phone number associated with your policy
Account login credentials (username and password, if cancelling online)
Reason for cancellation (may be requested by representative)
Effective date for cancellation (if you want it cancelled on a specific date)
Before cancelling your eRenterPlan subscription, know that you must actively cancel the policy either by logging into your account or calling their customer service, as it does not cancel automatically at lease end. When you cancel, your renters insurance coverage will end, which means you lose all protection and benefits provided by the policy, such as coverage for personal belongings and liability protection. Be aware that if you move out, you should cancel promptly to avoid being charged for continued coverage you do not need. Lastly, there is no long-term commitment, so you may cancel anytime without a yearly binding contract.
eRenterPlan's membership/subscription policy involves recurring automatic payments that continue until you request cancellation. You can cancel your policy anytime by logging into your account or calling their staff at (888) 512-4204 for assistance. There is no requirement to sign up for a full year, and flexible payment options and terms are available.
You can cancel your eRenterPlan subscription by either logging into your account on their website or by calling their customer service at 1-888-512-4204. If you choose to cancel via phone, they will ask for basic account information but a password is not explicitly required. However, if you want to cancel through the website and you don't have your password, you can reset it here: https://www.erenterplan.com/Account/ForgotPassword. This makes canceling flexible based on your preferred method of contact.
We've actually written a step by step guide on how to get a refund from eRenterPlan. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your eRenterPlan subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your eRenterPlan account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel eRenterPlan online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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