eRenterPlan provides renters insurance that helps protect your personal belongings with flexible monthly subscriptions you can cancel anytime. They automatically bill you with recurring payments, usually charging you two weeks before each coverage period to avoid gaps in protection. There's no paper bill sent; payments are simply deducted automatically. Plus, you can add up to 4 other residents to your policy at no extra cost, and the coverage travels with you anywhere in the U.S.
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Canceling a subscription with eRenterPlan is straightforward because users can either log in to their account and cancel directly online or call customer service for assistance. There is no indication of complicated processes or waiting periods, making it very easy to cancel.
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How to Cancel eRenterPlan: Step by Step
If you purchased through eRenterPlan:
- Log in to your eRenterPlan account.
- Go to the Policy Management section.
- Select the subscription you wish to cancel.
- Follow the prompts to complete the cancellation process.
- If you need assistance, call customer service at (888) 512-4204.
Tips & Tricks for Canceling eRenterPlan
- Always cancel immediately after moving out to avoid being charged for the next year, as they do not automatically cancel when you end your lease.
- Request official proof of move-out from your landlord to support refund requests; eRenterPlan may honor refunds up to 30 days before cancellation notice.
- Note they charge annually, not monthly, so timing your cancellation carefully is crucial to avoid extra charges.
- Update policy information instead of cancelling if you move but stay insured, as transferring coverage by updating address is possible and less risky than a gap in coverage.
- Use firm, clear language when communicating cancellation requests—mention non-renewal and that you do not authorize further charges.
- Follow up persistently if online cancellation shows "in-progress" or does not complete; be prepared to call customer service directly.
- Escalate by asking for supervisors or filing complaints if initial cancellation requests are ignored or delayed.
- Save all communication records and timestamps for proof in case of disputes or unauthorized charges.
- Cancel only after securing alternative coverage to avoid gaps and potential risk.
eRenterPlan Customer Service Info
If you need assistance, here's how you can get in touch with eRenterPlan's support team.
Cancel eRenterPlan Script
Script
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Dear eRenterPlan Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription with eRenterPlan. Due to recent changes in my circumstances, I am no longer able to maintain this subscription.
I appreciate the services provided thus far, but I believe it is in my best interest to discontinue my membership at this time. Please confirm the cancellation and ensure that no further charges are applied to my account.
Thank you for your understanding and assistance with this matter.
Best regards,
Frequently Asked Questions
eRenterPlan's membership/subscription policy involves recurring automatic payments that continue until you request cancellation. You can cancel your policy anytime by logging into your account or calling their staff at (888) 512-4204 for assistance. There is no requirement to sign up for a full year, and flexible payment options and terms are available.
You can cancel your eRenterPlan subscription by either logging into your account on their website or by calling their customer service at 1-888-512-4204. If you choose to cancel via phone, they will ask for basic account information but a password is not explicitly required. However, if you want to cancel through the website and you don't have your password, you can reset it here: https://www.erenterplan.com/Account/ForgotPassword. This makes canceling flexible based on your preferred method of contact.
- Unsatisfaction with the policy
- Change in circumstances that prevent use of coverage
- Moving to a new location where eRenterPlan does not provide coverage
- Cancellation within the free-look period (14 days) for a full refund
- Need to cancel mid-term and receive a prorated refund for unused coverage
- Cancellation fees depending on the state where the policy was issued
- Request for refund requiring supporting documentation like lease agreement or utility bill
eRenterPlan allows you to cancel your policy at any time without being locked into a full-year contract, and you can either log in online or call customer service to request cancellation. However, refunds are subject to actual coverage periods, meaning you will get a prorated refund based on the unused days of your policy, and there may be clauses about determining unearned premium amounts. There appear to be no early cancellation fees or contracts that would trap you, but it's important to understand that the refund depends on the coverage period used.
Before cancelling your eRenterPlan subscription, know that you must actively cancel the policy either by logging into your account or calling their customer service, as it does not cancel automatically at lease end. When you cancel, your renters insurance coverage will end, which means you lose all protection and benefits provided by the policy, such as coverage for personal belongings and liability protection. Be aware that if you move out, you should cancel promptly to avoid being charged for continued coverage you do not need. Lastly, there is no long-term commitment, so you may cancel anytime without a yearly binding contract.
- Policy number
- Full name on the account
- Billing address or address on file
- Email address and phone number associated with your policy
- Account login credentials (username and password, if cancelling online)
- Reason for cancellation (may be requested by representative)
- Effective date for cancellation (if you want it cancelled on a specific date)
We've actually written a step by step guide on how to get a refund from eRenterPlan. Check it out!
The Easiest Way to Cancel eRenterPlan
If you’re frustrated trying to cancel your subscription, membership, or bill from eRenterPlan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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