Essence Communications offers subscription services mainly for Essence magazine. If you subscribe, you'll get billed automatically for your chosen subscription term. They provide customer service for new subscriptions, renewals, gift subscriptions, and account questions. So if you see a charge from Essence Communications, it's likely for a magazine subscription you signed up for.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process requires contacting customer service either by phone at 1-800-274-9398 or through a specific customer service page on essence.com. This is relatively straightforward but requires some manual effort to reach out rather than a direct cancellation button online.
Estimated Time
On average, it takes
10 minutes
00
00
minutes to cancel a Essence Communications subscription.
How to Cancel Essence Communications: Step by Step
If you purchased through Essence.com:
- Visit the Essence Customer Service page.
- Choose to log in using your email address or your account number.
- Once logged in, navigate to your account settings or subscription options.
- Look for the option to cancel your subscription.
- Follow any additional prompts to confirm cancellation.
- Alternatively, you can call Essence Customer Service at 1-800-274-9398 for assistance with canceling your subscription.
- If you purchased a gift subscription, ensure to provide the necessary details to the customer service representative.
Tips & Tricks for Canceling Essence Communications
- Check for multiple linked accounts: Some users found their subscriptions under different emails or accounts, so switch between email accounts to find the active subscription.
- Contact multiple support channels: Use phone, email, social media, and chat simultaneously to increase chances of cancellation.
- Be persistent and firm: Use clear language like "I want to cancel immediately," and don’t accept vague promises to follow up.
- Escalate the issue: Ask to speak with supervisors or higher-level support if front-line agents are unhelpful.
- Cancel immediately after sign-up: If possible, cancel right after subscribing to avoid getting billed for a next period.
- Leverage timing: Cancel close to billing dates but allow enough time for processing, to avoid another charge.
- Document all interactions: Keep screenshots, emails, and notes of calls in case of disputes.
- Use public forums or social media: Sometimes public complaints accelerate response and cancellation.
Essence Communications Customer Service Info
If you need assistance, here's how you can get in touch with Essence Communications's support team.
Cancel Essence Communications Script
Script
Copy
Subject: Subscription Cancellation Request
Dear Essence Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription to Essence magazine. Unfortunately, I have decided to make some changes to my monthly expenditures, and I can no longer justify the cost.
Please confirm the cancellation of my subscription and ensure that I will not be billed for the next cycle. Thank you for your assistance in this matter.
Best regards,
Frequently Asked Questions
Essence Communications automatically renews memberships and bills the credit/debit card at the current rate each subscription term until cancellation. Members can cancel their subscription at any time by contacting customer service at essence.com/customerservice or calling 1-800-274-9398.
To cancel your subscription to Essence Communications, you do not necessarily need a password. You will need to provide either your account number or mailing address to access your account and proceed with cancellation instructions. If you don't remember your password for general login purposes, you can reset it at this URL: https://subs.essence.com/servlet/CSGateway?cds_mag_code=ESS (click 'Forgot your password?'). Additionally, you can also call their customer service toll-free at 800-274-9398 for assistance without a password.
- Price increase or high cost making the subscription unaffordable or not worth the expense
- Lack of usage or not enough time to use the service or product
- Payment processing issues such as expired credit cards or failed transactions
- Unmet expectations or dissatisfaction with the product or service quality
- Customer service issues including difficulties with activation or cancellation
- Subscription complexity such as complicated or unclear cancellation processes
- Better alternatives found in the market leading to switching services
- Too many subscriptions leading to prioritizing and cutting down on expenses
- Change in personal circumstances like financial reasons or lifestyle changes
- Lack of perceived value where the service does not justify the cost
Essence Communications allows you to cancel your subscription at any time without any contracts, lock-ins, or early cancellation fees. However, they do have an automatic renewal policy where your subscription will renew annually at the then-current rate unless you proactively cancel. To cancel, you need to contact their customer service either through their website or by phone.
Before cancelling your subscription with Essence Communications, know that the subscription is $20 for one year and does not automatically renew, so you won't face unsolicited charges after cancellation. When you cancel, you will no longer receive the magazine issues, which means losing access to their exclusive content and features available to subscribers. To cancel, you'll need your account number or mailing address to complete the process via their subscriber service platform. Additionally, the platform allows free contact with the Essence publisher but doesn't represent them directly, so keep that in mind if you need further assistance.
- Full name associated with the subscription
- Account number for the Essence subscription (if available)
- Email address used for the subscription
- Mailing address linked to the subscription
- ZIP code of the billing or shipping address
- Phone number (especially if contacting customer service)
- State and country as included on your account
We've actually written a step by step guide on how to get a refund from Essence Communications. Check it out!
The Easiest Way to Cancel Essence Communications
If you’re frustrated trying to cancel your subscription, membership, or bill from Essence Communications—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Essence Communications?
ESSENCE Communications, Essence Communications Inc, Essence Communication, Essence Com, Essence Media, Essence Mag, Essence Online, Essence Digital
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
