Can I Cancel Express Co., Ltd. at Any Time?

Be cautious of any hidden terms that may require you to provide advance notice before cancellation, which could extend your commitment longer than expected. Check for potential early-cancellation fees or mandatory contract durations that could lock you in, as well as any incentives that might make cancellation less straightforward, such as discounts that apply only if you remain subscribed for a certain period.

Why Do People Cancel Express Co., Ltd.?

High costs: Monthly fees are too expensive.Lack of usage: Rarely use the service.Service dissatisfaction: Poor quality or unsatisfactory experiences.Better alternatives: Found a better deal elsewhere.Billing errors: Incorrect charges on account.Unwanted auto-renewals: Didn't intend to renew subscription.Change in financial situation: Need to cut down on expenses.Poor customer service: Inadequate support or assistance.Limited features: Missing key features that are essential.Changes in terms: Unfavorable updates to membership conditions.

What Information Do I Need to Cancel Express Co., Ltd.?

Account Number: Required to identify your subscription.Email Address: The email associated with your account for verification.Full Name: Name on the account to confirm identity.Cancellation Reason: Sometimes required to process the request.Billing Information: Last four digits of the payment method used.Subscription Plan: Specific details about your current plan.Date of Subscription: When you initially subscribed.Cancellation Policy: Familiarity with terms regarding notice periods.Contact Information: Updated phone number for follow-up if needed.

What Should I Know Before Cancelling Express Co., Ltd.?

Before cancelling your subscription with Express Co., Ltd., be aware that you will lose access to premium content, exclusive features, and any ongoing promotions. Additionally, consider whether you’ll be able to retrieve any saved data or benefits tied to your account. Cancellation policies may vary, impacting potential refunds or billing cycles, so it’s wise to review the terms. Lastly, remember that certain benefits, like discounted rates or loyalty rewards, may no longer be available once you cancel.

What is Express Co., Ltd.'s Cancellation Policy?

Express Co., Ltd. allows members to cancel their subscription at any time through their account settings. However, cancellations must be made before the billing cycle ends to avoid being charged for the next period. To ensure a smooth process, members are encouraged to review the specific terms outlined in their membership agreement.

Do I Need My Express Co., Ltd. Password to Cancel?

To cancel your subscription with Express Co., Ltd. (express.co.jp), you will need your password. Unfortunately, they do not provide phone support or unauthenticated chat options for this process. If you've forgotten your password, you can reset it using this link: [Reset Password](https://www.express.co.jp/reset-password). Make sure to have your new password ready when you proceed with the cancellation.

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How To Cancel Your Express Co., Ltd. Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published November 6, 2025

Last updated on November 6, 2025

5 min read

Difficulty

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Cancelling a subscription with Express Co., Ltd. typically involves navigating their website or contacting customer service, which can be moderately straightforward. However, users may encounter delays or require assistance that complicates the process slightly.

Estimated Time

On average, it takes 00 20 minutes to cancel a Express Co., Ltd. subscription.

How to Contact Express Co., Ltd.

If you need assistance, here's how you can get in touch with Express Co., Ltd.'s support team.

Phone

The phone is not available.

The email is not available.

Site

https://www.express.co.jp/contact_us.html

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Express Co., Ltd. Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Express Co., Ltd. subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Express Co., Ltd. account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Express Co., Ltd. online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.