Fabletics is a clothing brand that offers a VIP Membership subscription for $59.95 per month, billed on the 6th of each month. Members get monthly credits they can use to buy clothes and accessories, plus access to big discounts, exclusive products, and special limited edition items. If members don't want to use their credit one month, they can skip it without losing membership benefits, and they can cancel anytime. It's a flexible way to get stylish activewear while saving money and getting perks.
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The cancellation process for Fabletics is relatively straightforward, allowing users to cancel anytime without a fee by phone, chat, or online via their account page. The process is well-supported with 24/7 customer service, making it easier than many subscription services but still requiring some interaction for cancellation.
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How to Cancel Fabletics: Step by Step
If you purchased through Fabletics directly:
- Log in to your Fabletics account at fabletics.com.
- Go to the My Account page.
- Select Membership Options or similar to find cancellation options.
- Follow the prompts to cancel your membership permanently.
- You will receive a confirmation of cancellation via email.
If you purchased through phone:
- Call Fabletics customer service at 1-844-322-5384.
- Follow the voice prompts to connect with a customer service representative.
- Request to cancel your membership.
- Confirm your cancellation with the representative.
- Ask for a confirmation email to ensure your membership is cancelled.
If you purchased through Chat:
- Visit the Fabletics website and access the Chat Messenger feature available 24/7.
- Initiate a chat with a customer service agent.
- Request cancellation of your membership.
- Confirm your cancellation with the representative.
- Request a confirmation email of the cancellation.
Tips & Tricks for Canceling Fabletics
- Insist firmly and politely on cancellation without engaging too much with retention offers.
- Use clear language like "I would like to cancel my VIP subscription" to avoid ambiguity.
- Be prepared to verify identity by confirming account details such as last name for security purposes.
- Ignore the offered incentives such as store credit or skipping months; stick to your request.
- Cancel after receiving the items to ensure fit and quality, then request cancellation for a refund.
- Contact cancellation through live chat or phone for direct human interaction, which is often more effective.
- Time your cancellation request before the 5th of the month to avoid being charged for the next billing cycle.
- If the first customer service rep resists, escalate politely or request to speak with a supervisor or another agent willing to process the cancellation.
- Request confirmation of cancellation and refund timeline but be aware that confirmation emails may sometimes not be received.
- Refunds typically process within 24-72 hours, so keep an eye on your payment method after cancellation.
Fabletics Customer Service Info
If you need assistance, here's how you can get in touch with Fabletics's support team.
Cancel Fabletics Script
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Hello Fabletics Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I am currently experiencing financial constraints that make it difficult for me to continue my membership.
I appreciate the quality of your products, and I hope to possibly return in the future when my circumstances improve. Please confirm the cancellation of my subscription at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Fabletics allows you to cancel your membership anytime with no cancellation fee. You can cancel by calling customer service, using Chat Messenger, or through your My Account page. After cancellation, you can still shop at retail prices and use any unused VIP Credits, which expire 12 months after purchase.
To cancel your Fabletics subscription, you will need to log in with your username and password on their website to access the cancellation option. Calling customer service also requires account verification, including login credentials. If you don't remember your password, you can reset it here: https://www.fabletics.com/index.cfm?action=home.login&InvalidEmail=1. So yes, having your password or resetting it is necessary to cancel your subscription directly.
- Difficult and confusing cancellation process, often requiring talking to a sales agent who tries to persuade members to stay.
- Cancellation link hard to find online, sometimes deliberately subtle to deter cancellation.
- Monthly subscription fees are charged even if members do not use the service or want to skip months.
- Membership model considered manipulative or relying on customers forgetting to skip to charge fees.
- Frustration with "dark UX patterns" that keep customers subscribed against their will.
- Customer service issues including delays, runarounds, or lack of confirmation emails after cancellation.
- Inability to pause membership as reported by some users.
- Expired member credits that cannot be used or reinstated, leading to feelings of being "ripped off."
- Unwanted charges after cancellation attempts, with some customers reporting they were charged multiple times despite trying to cancel.
- Feeling pressured to continue membership during cancellation calls or chats.
Fabletics allows you to cancel your membership at any time without any cancellation fees, contracts, or lock-in periods. Cancellation can be done easily online, via phone, or chat, and there are no early cancellation penalties. However, be aware that you are charged a $59.95 monthly VIP membership fee if you remain subscribed, so if you want to avoid charges, you must cancel before the next billing cycle.
Before cancelling your Fabletics VIP membership, know that you can cancel anytime without any cancellation fee by contacting customer service via phone, chat, or your account page. After cancellation, you will lose access to VIP pricing and benefits and will only be able to shop at retail prices. However, you can still redeem any unused promotional VIP Credits, though they expire 12 months after purchase. Importantly, shopping is still available, just without the member discounts and perks.
- Full name associated with your Fabletics account
- Email address linked to your account
- Billing details or payment information
- Reason for cancellation (optional, but sometimes requested)
- Method to cancel (phone, live chat, email to customercare@fabletics.com, or via mobile app chat)
- Customer service numbers (examples: +1-917-695-6403, +1-833-784-5245)
- State clearly you wish to cancel VIP membership
- Cancelling before the 5th of the month to avoid next charge
- Request for email or written confirmation of cancellation
- Ask for representative's name and cancellation reference number if calling or chatting
- Remember there is no cancellation fee
- Account credits remain valid for 12 months after issue, even after cancellation
We've actually written a step by step guide on how to get a refund from Fabletics. Check it out!
The Easiest Way to Cancel Fabletics
If you’re frustrated trying to cancel your subscription, membership, or bill from Fabletics—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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