Can I Cancel Fidelity Investments at Any Time?

Be cautious of potential early-cancellation fees or confusing terms that may make it seem like you can't cancel immediately. Additionally, Fidelity might employ strategies such as requiring notice periods or offering incentives to stay, which can complicate the cancellation process. Always review the fine print of your subscription agreement to understand your rights and any potential pitfalls.

Why Do People Cancel Fidelity Investments?

High fees associated with management and trading.Changing financial goals or investment strategies.Unmet expectations for returns or performance.Lack of personalized service or support.Difficulty navigating the platform or tools provided.Market volatility leading to anxiety and desire to withdraw.Minimal usage of investment services or products.Desire for simpler alternatives like robo-advisors.Increased competition from other investment firms.Customer service issues or dissatisfaction.

What Information Do I Need to Cancel Fidelity Investments?

Account numberPersonal identification information (e.g., Social Security number, date of birth)Reason for cancellationMethod of payment associated with the accountContact information (e.g., email or phone number)Subscription or membership details (type and start date)Confirmation of identity (security questions, PIN)Any outstanding balances or feesDocumentation of previous communications regarding the cancellationSignature or written consent (if required)

What Should I Know Before Cancelling Fidelity Investments?

Before cancelling your Fidelity Investments subscription, be aware that you will lose access to valuable features such as personalized investment guidance, advanced trading tools, and market research reports. Additionally, make sure to check if there are any remaining minimum balance requirements or fees that may apply upon cancellation. Consider whether you have any open positions that need to be managed or whether switching to a different plan might better suit your needs. Lastly, remember to review the impact on your retirement accounts or other linked services that may require ongoing management.

What is Fidelity Investments's Cancellation Policy?

Fidelity Investments allows members to cancel their subscriptions or services at any time without penalties. To initiate cancellation, clients can easily manage their account preferences through the Fidelity website or app, ensuring a hassle-free process. It's recommended to review specific terms for any investment products or services to understand potential implications.

Do I Need My Fidelity Investments Password to Cancel?

To cancel your subscription with Fidelity Investments, you'll need your password to access your account. If you've forgotten it, you can easily reset it using this link: [Reset Password](https://www.fidelity.com/forgot-password). If you prefer, you can also contact their customer support for assistance.

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How To Cancel Your Fidelity Investments Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published December 29, 2025

Last updated on December 29, 2025

4 min read

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Cancelling a subscription with Fidelity Investments can involve navigating their website or contacting customer service, which may require some effort and time. However, their process is generally straightforward for users familiar with financial platforms.

Estimated Time

On average, it takes 00 20 minutes to cancel a Fidelity Investments subscription.

How to Contact Fidelity Investments

If you need assistance, here's how you can get in touch with Fidelity Investments's support team.

Phone

The phone is not available.

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Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Fidelity Investments Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Fidelity Investments subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Fidelity Investments account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Fidelity Investments online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.