First American Home Warranty offers home protection plans that help cover repair and replacement costs for home systems and appliances. They provide easy-to-manage subscription plans that charge around $2 a day, making it simple to protect your home budget from unexpected repair bills. Customers can sign in online to manage their subscription, request service, or renew their warranty. Essentially, if you see a charge from them, it’s likely for your ongoing home warranty protection plan to keep your home covered.
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Cancellation can be done by phone or email with straightforward steps, but potential fees after 30 days and occasional lack of fee transparency can make the process moderately difficult.
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minutes to cancel a FIRST AM HOME WARRANTY subscription.
How to Cancel FIRST AM HOME WARRANTY: Step by Step
If you purchased through FIRST AM HOME WARRANTY directly:
- Go to the FIRST AM HOME WARRANTY website and log in to your account.
- Navigate to the Subscriptions tab under My Account.
- Select the Cancel option for your subscription plan.
- Your subscription will be canceled effective at the start of the next subscription month.
- Use your remaining available balance before the end of your current subscription month as there are no refunds for partial months.
Tips & Tricks for Canceling FIRST AM HOME WARRANTY
- Call right before the next billing cycle to prevent automatic renewal or next charge, as some users report needing to time their call precisely.
- Expect and insist on escalation to supervisors or a special cancellation department if initial agents resist cancellation.
- Be firm and consistent using clear, direct language that you want to cancel immediately and will not accept refusal or delays.
- Prepare to pay a cancellation fee (about $50) and any outstanding service costs, as this is commonly deducted from refunds.
- Cancel within 30 days if possible to get a full refund if no claims have been made.
- If claims have been made, cancellation may require mutual agreement—be ready for pushback and possible negotiation.
- Document all communication including dates, times, names of representatives, and confirmation numbers to support your case if needed.
- Some users recommend reporting the credit card used for payment as lost to force payment method cancellation if company refuses to cancel subscription.
- Do not rely on automated or email cancellation—most users report direct phone calls are necessary.
- Watch out for persistent company calls before contract expiration aimed at renewal—be prepared to firmly deny continuation.
- Be wary of technician visits and related fees that might add costs if you have ongoing claims.
FIRST AM HOME WARRANTY Customer Service Info
If you need assistance, here's how you can get in touch with FIRST AM HOME WARRANTY's support team.
Cancel FIRST AM HOME WARRANTY Script
Script
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Dear First American Home Warranty Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription due to my recent decision to reassess my financial commitments. My account number is [Your Account Number].
I would appreciate your prompt attention to this matter and request confirmation of my cancellation at your earliest convenience. Thank you for your assistance.
Best regards,
[Your Name] [Your Address] [Your Phone Number] [Your Email Address]
Frequently Asked Questions
First American Home Warranty allows contract cancellation within 30 days from the effective date of coverage for a full refund of paid contract fees, provided no claims have been made. After 30 days, cancellation is subject to the contract's specific terms and generally includes a pro rata refund minus a $50 administrative fee and any service costs incurred, unless otherwise mutually agreed. This means the policy provides a 30-day review period for easy cancellation without penalty if unused, then more restrictive terms apply thereafter.
To cancel your subscription with FIRST AM HOME WARRANTY, you need to contact their customer service at 1-800-992-3400 and provide several account details such as your name, account number, phone number, address, and email. There is no explicit requirement for your password mentioned during the cancellation process. However, you need to provide detailed account information to verify your identity. If you need to reset your password for other purposes, you can do so at this URL: https://homewarranty.firstam.com/account/login (use the 'Forgot Password' link).
- Poor coverage that does not meet customer expectations.
- Unreliable service with delayed or missed technician appointments.
- Shady or inexperienced technicians providing questionable diagnoses or poor-quality repairs.
- Denial of claims on technicalities or for parts deemed nonessential.
- High service call fees such as $75 or $95 per visit without satisfactory repairs.
- Unprofessional behavior from contractors or company representatives.
- Difficulty in canceling with administrative fee charges (e.g., $50 cancellation fee).
- Prorated refunds after deducting claims paid and administrative fees, sometimes seen as insufficient.
- Poor customer service including rude supervisors and lack of effective issue resolution.
- Repeated repair attempts failing to fix the issue, leading to frustration and loss of trust.
- Lack of clear communication or confusing cancellation policies requiring calls within specific time windows.
- Perception of predatory or deceptive practices and dissatisfaction from long-term customers.
First American Home Warranty has a 30-day cancellation policy where you can get a full refund if you cancel within the first 30 days of your initial payment, but a $50 cancellation fee applies. After 30 days, you may still cancel, but only receive a pro-rated refund for the unused portion of the contract minus the $50 cancellation fee. Additionally, there may be deductions if any claims were paid during your membership, so it's important to be aware of these potential costs before signing up.
Before cancelling your First AM Home Warranty subscription, know that you can get a full refund if you cancel within 30 days of starting the contract and haven't used their products. After 30 days, cancellation is still possible but may incur fees based on your contract specifics and remaining coverage time. Once cancelled, you lose access to all warranty coverage and protections provided under the policy, so any home repairs will no longer be covered. It is important to obtain and keep a cancellation confirmation number and documents to avoid future billing disputes or unexpected charges.
- Name on the account
- Account number
- Phone number associated with the account
- Address on file
- Contact customer service by phone or send a cancellation request via email
- Cancellation confirmation: Obtain and keep any cancellation documents or confirmation numbers
We've actually written a step by step guide on how to get a refund from FIRST AM HOME WARRANTY. Check it out!
The Easiest Way to Cancel FIRST AM HOME WARRANTY
If you’re frustrated trying to cancel your subscription, membership, or bill from FIRST AM HOME WARRANTY—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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