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Difficulty
Estimated Time
How to Cancel Flo: Step by Step
How to Contact Flo
Tips and Tricks for Getting a Flo Refund
Why Do People Request Refunds from Flo
Flo Refund Script
Flo Refund Policy
The Easiest Way to Get a Flo Refund

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How to Cancel Flo

The Ultimate Step by Step Guide to Cancelling a Flo Subscription or Membership (flohealth.com)

Bella K.

Published

June 30, 2025

Updated

July 1, 2025

Flo is a health app focused on women's health and cycle tracking, offering personalized insights and expert content. They have a Premium subscription that unlocks features like understanding cycle patterns, access to expert videos and articles, symptom checkers, and personalized doctor reports. Users might get billed by Flo for their Premium subscription, which can be monthly or yearly, and it automatically renews unless canceled. Promotional discounts may also be available from time to time.

Difficulty

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The cancellation process is straightforward for users who subscribe via the Flo website, requiring a login and a few clicks to cancel. For app store subscriptions, users need to follow app store-specific procedures which might vary slightly but are generally also simple to follow.

Estimated Time

On average, it takes 00 10 minutes to cancel a Flo subscription.

How to Cancel Flo: Step by Step

If you purchased through Flo website:

Click the cancellation link on the log-in page.
Log in with the email and password used to create the account.
After logging in, tap "Cancel" and then "Cancel plan."
If the subscription was purchased using PayPal:
- Log in to your PayPal account.
- Tap the gear icon for Profile.
- Go to Payments and tap Pre-approved payments.
- Select your Flo payment and tap "Cancel."
- Follow the instructions to cancel the agreement.

If you purchased through Apple (iOS):

Launch the standard iOS Settings app.
Tap your name.
Tap Subscriptions.
- If you don't see "Subscriptions," tap "iTunes & App Store" instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.
Tap the subscription that you want to manage.
Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew.

If you purchased through Google Play (Android):

Open the Google Play Store app on your Android phone or tablet.
At the top right, tap the profile icon.
Tap Payments & subscriptions - Subscriptions.
Select the subscription you want to cancel.
Tap Cancel subscription.
Follow the instructions.

How to Contact Flo

If you need assistance, here's how you can get in touch with Flo's support team.

Phone

(855) 543-8356

support@flo.health

Site

https://help.flo.health/hc/en-us/requests/new

Get help with your refund

"This app saved me $127 in minutes"

Tips and Tricks for Getting a Flo Refund

Cancel immediately after subscribing to avoid forgetting and being charged for renewal.
Use the Flo app on your phone to unsubscribe if website cancellation fails.
Email Flo customer service directly if app/web cancellation does not work.
Call Flo’s customer support and insist on cancellation, noting some reps may be dismissive; call during regular weekday hours for better support.
Cancel through the platform you subscribed on (Roku, Apple, etc.) because subscriptions purchased there must be cancelled there.
Double-check your cancellation by logging back in or confirming no future charges will occur.
If all else fails, block or cancel the credit card associated with the subscription to stop payment continuation.
Use careful language emphasizing your desire to cancel immediately and do not accept retention offers or reduced-rate monthly plans.
Consider timing your cancellation during business hours Monday to Friday to increase the chances of speaking with cooperative representatives.
Some users warn Flo’s communication can be dismissive or obstructive, so remain persistent and document communications when possible.

Why Do People Request Refunds from Flo

High subscription cost and feeling the app is money hungry.
Essential health information put behind a paywall, including important articles like "Am I pregnant?".
Unexpected charges sometimes immediately after opening the app, despite expectation of free trial.
Difficulty canceling subscriptions with unclear or hidden cancel options.
Poor customer support that is unresponsive to cancellation or refund requests.
Concerns over data privacy including accusations of user data being stolen and sold.
App accuracy issues, particularly for those with irregular cycles.
Content issues such as triggering quizzes or censorship of sensitive topics (e.g., abortion discussions).
Political controversies or misinformation leading to user dissatisfaction.
Continuing prompts to subscribe to access chats or symptom analysis which frustrate users.
Charges despite quick cancellations during supposed free trial period.
Overall dissatisfaction with value for money and hidden or unexpected billing practices.

Flo Refund Script

Script

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Dear Flo, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,

Flo Refund Policy

Flo's subscription cancellation policy requires users to cancel their subscription at least 24 hours before the end of the free trial or subscription period to avoid being charged for the next period. Cancellation methods vary by platform: on iOS, users cancel via the iOS Settings under Subscriptions; on Android, via Google Play Store subscriptions; and web subscription users cancel by logging into their account on the Flo website or through PayPal if that was the payment method. If the user does not see the cancel option, the subscription is already canceled and will not renew.

The Easiest Way to Get a Flo Refund

If you’re frustrated trying to cancel your subscription, membership, or bill from Flo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

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"This app saved me $127 in minutes"

Flo May Show Up On Your Statement As:

FLOHEALTH FLO HEALTH FLOHLTH FLOHEALTH.COM

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.