6 - Follow the prompts to confirm your cancellation.
FloatMe offers a membership subscription that costs $4.99 per month, giving you access to their full financial platform. This includes features like requesting cash advances (called Floats), a personalized cash flow calendar, budgeting tools, and cash-flow analysis to help manage your money better. You might see charges from FloatMe if you subscribed for these services, with payments starting 9 days after joining and then billed every 30 days. They help users avoid overdraft fees by providing small cash advances between paychecks without interest or credit checks.
Canceling a FloatMe subscription is relatively easy as it can be done directly in the app within a few steps. The process is clearly outlined, provides instant confirmation by email, and only requires a short time to complete.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a FloatMe subscription.
How to Contact FloatMe
If you need assistance, here's how you can get in touch with FloatMe's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a FloatMe Refund
Notify FloatMe at least three business days before the scheduled debit date to revoke payment authorization successfully.
Use multiple channels simultaneously: notify by in-app chat, email, and phone call to ensure your cancellation request is processed.
Formal written revocation of ACH authorization can be effective—send a clear, dated letter or email stating you revoke authorization for automatic debits.
Do not rely on just deleting the app or uninstalling it; this does not cancel your subscription or stop payments.
Disconnect linked bank accounts or debit cards used for FloatMe payments, including removing linked accounts from services like Plaid, to block further draws.
Use firm language in communications: clearly state you want to cancel all subscriptions and revoke payment permissions permanently.
Escalate if necessary by requesting to speak with a supervisor or using regulatory complaint options if normal cancellation channels fail.
Timing helps—try to cancel well before the next billing cycle to avoid charges and give the company time to process.
Why Do People Request Refunds from FloatMe
Difficulty canceling the subscription, with repeated charges even after attempting cancellation.
Unauthorized or unexpected charges reported by users.
Cumbersome cancellation process that frustrates users trying to opt out.
Being charged subscription fees upfront without receiving the promised cash advances.
Unresponsive customer support, especially regarding cancellation requests.
Feeling trapped by continued charges despite attempts to cancel.
Charges continue after cancellation or account closure.
Difficulty accessing accounts or the app after cancellation.
The app being perceived as misleading about charging fees without approved advances.
Overdraft fees incurred due to FloatMe charges leading to dissatisfaction.
Inability to remove bank information, causing concerns over unauthorized charges.
Cancellation option unclear or ineffective in stopping billing promptly after canceling.
FloatMe Refund Script
Script
Copy
Dear FloatMe, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About FloatMe
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FloatMe Refund Policy
FloatMe membership costs $4.99 per month and auto-renews until cancelled. You can cancel the membership anytime within the app, but simply uninstalling the app does not cancel the subscription.
Get help with your refund
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The Easiest Way to Get a FloatMe Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from FloatMe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
You can cancel your FloatMe subscription at any time through the app, but cancellations must be made at least one business day before the next billing date to avoid being charged for the next cycle, and if you cancel too late, you will not get a refund for that cycle but will retain access until it ends. Simply uninstalling the app does not cancel your subscription or stop the fees; you must explicitly cancel or close your account. There are no reported lock-ins, contracts, or early cancellation fees, but you must notify FloatMe at least three business days before a scheduled payment if you want to stop a specific payment authorization; otherwise, the company may still charge you and is not responsible if they fail to do so after late notice.
Difficulty canceling the subscription, with repeated charges even after attempting cancellation.
Unauthorized or unexpected charges reported by users.
Cumbersome cancellation process that frustrates users trying to opt out.
Being charged subscription fees upfront without receiving the promised cash advances.
Unresponsive customer support, especially regarding cancellation requests.
Feeling trapped by continued charges despite attempts to cancel.
Charges continue after cancellation or account closure.
Difficulty accessing accounts or the app after cancellation.
The app being perceived as misleading about charging fees without approved advances.
Overdraft fees incurred due to FloatMe charges leading to dissatisfaction.
Inability to remove bank information, causing concerns over unauthorized charges.
Cancellation option unclear or ineffective in stopping billing promptly after canceling.
Full name associated with the FloatMe account
Email address used for the FloatMe account
Telephone number linked to the FloatMe account (if applicable)
Clear request to cancel or close the membership/account
Repayment of any pending balances or floats before cancellation
Notice of cancellation (at least three business days before next scheduled payment, if canceling a payment authorization)
Do not simply uninstall the app—use the app’s cancellation feature or contact support
Before cancelling your FloatMe subscription, know that simply deleting the app will not cancel your membership—you must cancel through the app's Membership page. Cancellations need to be done at least 1 business day before renewal to avoid being charged for the next cycle; if you cancel later, you'll still be charged for that month but retain access until the billing period ends. Once cancelled, your status in the app changes to "Pending Cancellation," and after the current billing cycle you will lose all FloatMe benefits and cannot reactivate your account for 60 days. Also, make sure to watch for a cancellation confirmation email, and contact FloatMe's support if you don't receive it.
FloatMe membership costs $4.99 per month and auto-renews until cancelled. You can cancel the membership anytime within the app, but simply uninstalling the app does not cancel the subscription.
To cancel your FloatMe subscription, you just need to go to the profile section in the FloatMe app, tap on the 'Membership' page, and then tap the 'Cancel membership' button. There's no specific mention of needing your password to cancel your subscription through the app. Once canceled, you'll get a confirmation email and your account will show a 'Pending Cancellation' status until the end of the billing period. If you do need to reset your password for any reason, you can do so at https://www.floatme.com/reset-password.
We've actually written a step by step guide on how to get a refund from FloatMe. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your FloatMe subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your FloatMe account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel FloatMe online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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