1 - Log in to your SchoolsFirst FCU Online Banking account.
2 - Navigate to the Bill Pay & Transfer section.
3 - Select the recurring subscription you wish to cancel.
4 - Click on Modify.
5 - Choose the option to Cancel the subscription.
6 - Confirm the cancellation when prompted.
How to Cancel Frank on Mobile App
1 - Open the SchoolsFirst FCU Mobile App on your device.
2 - Log in to your account using your credentials.
3 - Tap on the Bill Pay option.
4 - Locate the subscription you want to cancel.
5 - Select Modify, then choose Cancel.
6 - Confirm the cancellation to complete the process.
How to Cancel Frank on If you need assistance:
1 - Call SchoolsFirst FCU at (800) 462-8328.
2 - Ask a representative for help with cancelling your subscription.
Overview
Frank is a service connected with SchoolsFirst Federal Credit Union that helps members manage their money and bills easily online. It offers convenient features like paying bills and making payments through online and mobile banking. If you're seeing a charge or billing from Frank, it's likely related to a subscription or service that helps with managing your payments or account. SchoolsFirst makes it simple to handle your finances digitally, so you can keep track of your bills and money without hassle.
The process involves calling or messaging via the contact center, which is reachable during business hours, or using other options like secure messaging or mailing. The variety of accessible contact methods makes it relatively straightforward but not instant or online self-serve, thus giving a moderate difficulty level.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Frank subscription.
How to Contact Frank
If you need assistance, here's how you can get in touch with Frank's support team.
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Frank Refund Policy
SchoolsFirst FCU's membership or subscription cancellation policy allows members to cancel protections such as Payment Shield Plus at any time, with a full refund if canceled within 30 days of payment. Membership cancellation specifics are not detailed on their public pages, but failure to maintain certain requirements may result in cancellation. For full terms and conditions, members should consult their contracts or contact the credit union directly.
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Frequently Asked Questions
SchoolsFirst FCU does not appear to have typical lock-ins or early cancellation fees for membership. However, certain products like share certificates may have early withdrawal penalties which could affect account closure if funds are withdrawn early. Membership cancellation itself seems straightforward without hidden gimmicks, but it's important to note that failure to maintain good standing, such as delinquent loans, could lead to suspension or cancellation of services by the credit union.
Share balance falls below the required $5 par value and is not increased within six months.
Substantial or repeated violation of the Account Agreement.
Substantial or repeated disruption, including dangerous or abusive behavior towards the Credit Union’s operations.
Fraud, attempted fraud, or conviction of illegal conduct related to the Credit Union.
Threats of bodily harm or illegal activity against employees, volunteers, or members.
Failure to keep contact information up to date and respond to written notice of expulsion.
Membership eligibility criteria not met.
Failure to maintain the initial $5 share deposit.
Account Name
Account Number
Fee information (if applicable)
Request type (Written or Oral)
Type of payment to stop (Check / Single Preauthorized Electronic Fund Transfer / Recurring Preauthorized Electronic Fund Transfer)
Check Number (if applicable)
Date of Check (if applicable)
Payable To (the payee or company name)
Amount of the payment to stop or cancel
Reason for Stop Payment
Member's Authorized Signature (if a written request)
Written confirmation (required within 14 days after oral request, if applicable)
Contact information of the third party (to prevent further billings or cancel the arrangement)
Submission at least 3 business days before the scheduled payment
Before cancelling a membership or subscription with Frank at SchoolsFirst FCU, know that a membership is tied to maintaining a share balance of at least $5 in a Primary Regular Share account. If your balance falls below this, your membership may be at risk of cancellation. Cancelling your membership means you will lose all associated access and privileges with SchoolsFirst FCU, and you remain liable for any outstanding obligations to the credit union. It is important to contact SchoolsFirst FCU directly to manage your cancellation process and ensure all account details are settled properly.
SchoolsFirst FCU's membership or subscription cancellation policy allows members to cancel protections such as Payment Shield Plus at any time, with a full refund if canceled within 30 days of payment. Membership cancellation specifics are not detailed on their public pages, but failure to maintain certain requirements may result in cancellation. For full terms and conditions, members should consult their contracts or contact the credit union directly.
To cancel or modify payments in your SchoolsFirst FCU account, you do need to log in to Online or Mobile Banking, which requires your password. This means you must have your login credentials to make changes to your subscription payments online. If you do not remember your password, you can reset it using this URL: https://online.schoolsfirstfcu.org/VirtualCapture/default/Login/SignInProfile by clicking the "Forgot Password?" link. Alternatively, you may contact their Member Contact Center at (800) 462-8328 for assistance, but online changes definitely require authentication.
We've actually written a step by step guide on how to get a refund from Frank. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Frank subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Frank account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Frank online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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