The Ultimate Step by Step Guide to Cancelling a Frontier Airlines Subscription or Membership (flyfrontier.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Frontier Airlines is a budget airline that helps you book affordable flights across the U.S. and beyond. They offer a subscription service called "Frappes" that allows you to pay a monthly fee for discounts on your flights, making travel easier and cheaper for frequent flyers. If you see a charge from them, it could be for a flight you booked or for that subscription. Their goal is to keep flying fun and affordable for everyone!
Cancelling a subscription with Frontier Airlines can be somewhat complicated due to multiple steps and potential fees. Users may have to navigate through customer service options or the website, which can make the process more time-consuming and frustrating.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Frontier Airlines subscription.
Tips and Tricks for Getting a Frontier Airlines Refund
Call during off-peak hours (early mornings or mid-afternoons) for shorter wait times.
Be polite but assertive when explaining your reason for cancellation.
Use specific language like "I need to cancel my subscription" instead of asking how to cancel.
Ask for a supervisor if the representative is unhelpful; they often have more authority.
Request confirmation through email or SMS for your records right after cancellation.
Document everything—note the date, time, and who you spoke with.
Check for cancellation fees and mention any offers or grievances to negotiate a fee waiver.
Consider using social media to escalate your issue if traditional methods fail.
Monitor your bank account for any unexpected charges after cancellation.
Follow up a week later to ensure your account is closed and no additional charges will occur.
Why Do People Request Refunds from Frontier Airlines
High Fees associated with baggage and seat selection.
Poor Customer Service experiences leading to frustration.
Flight Cancellations and delays affecting travel plans.
Limited Routes that do not meet travel needs.
Unsatisfactory Flight Experience including uncomfortable seating.
Frequent Schedule Changes causing inconvenience.
Value for Money perceived as low compared to competitors.
Issues with Refunds or credit for canceled flights.
Frequent Service Disruptions on specific routes.
Desire for More Amenities that are lacking on Frontier flights.
Frontier Airlines Refund Script
Script
Copy
Dear Frontier Airlines, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Frontier Airlines Refund Policy
Frontier Airlines' membership subscription, known as the Discount Den, allows customers to cancel their subscription at any time, with cancellations taking effect immediately. However, any recurring charges prior to cancellation will not be refunded. It's advisable to review the specific terms related to memberships for detailed information.
The Easiest Way to Get a Frontier Airlines Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Frontier Airlines—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Frontier Airlines may employ tactics such as requiring you to navigate through multiple prompts on their website or discouraging cancellation by highlighting the benefits of the subscription. Additionally, there could be early cancellation fees or specific windows for cancellation that make it less convenient. Always check the terms before signing up, as some memberships may lock you in for a period, complicating immediate cancellations.
High Fees associated with baggage and seat selection.
Poor Customer Service experiences leading to frustration.
Flight Cancellations and delays affecting travel plans.
Limited Routes that do not meet travel needs.
Unsatisfactory Flight Experience including uncomfortable seating.
Frequent Schedule Changes causing inconvenience.
Value for Money perceived as low compared to competitors.
Issues with Refunds or credit for canceled flights.
Frequent Service Disruptions on specific routes.
Desire for More Amenities that are lacking on Frontier flights.
Account number
Email address associated with the account
Password for account access
Confirmation number for the specific reservation
Phone number linked to the account
Reason for cancellation
Date of cancellation
Payment method used for the subscription
Terms and conditions related to cancellation policy
Contact information for customer service
Before cancelling your Frontier Airlines subscription, be aware that you will lose access to any discounted fares and benefits associated with membership, including priority boarding and free carry-on allowances. Additionally, consider any non-refundable fees that may apply, especially if you’re cancelling close to a flight date. Cancelled memberships may affect the earning of miles or points for future travel, so weigh the long-term impact on your travel rewards.
Frontier Airlines' membership subscription, known as the Discount Den, allows customers to cancel their subscription at any time, with cancellations taking effect immediately. However, any recurring charges prior to cancellation will not be refunded. It's advisable to review the specific terms related to memberships for detailed information.
To cancel your Frontier Airlines subscription, you will need your password to access your account. If you've forgotten your password, you can reset it by visiting [this link](https://www.flyfrontier.com/account/forgot-password). Once you have logged in, you can easily manage your subscription.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Frontier Airlines subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Frontier Airlines account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Frontier Airlines online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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