Can I Cancel Giant Communications at Any Time?

Be cautious, as Giant Communications might implement tricks like requiring you to call customer service for cancellation or imposing early termination fees. Additionally, there could be contract terms that lock you in for a set period, making it harder to cancel without financial penalties. Always read the fine print—especially around auto-renewals or any cancellation policies—to avoid unexpected charges.

Why Do People Cancel Giant Communications?

High monthly costs that don't fit budget. Poor customer service experiences. Frequent service interruptions or downtime. Lack of value compared to competitors. Changing personal circumstances, such as moving. Unsatisfactory internet speed or reliability. Limited availability of channels or features. Promotional rates ending without prior notice. Problems with billing or unexpected charges. Switching to a different provider with better offers.

What Information Do I Need to Cancel Giant Communications?

Account numberRegistered email addressPhone numberBilling addressLast payment informationReason for cancellationRequested cancellation dateContact method preference

What Should I Know Before Cancelling Giant Communications?

Before cancelling your subscription with Giant Communications, be aware that you’ll lose access to all premium features, including high-speed internet and any bundled services you may have. Additionally, consider any early termination fees if you're still under a contract, as these could affect your final billing. Make sure to back up any data associated with your account, as you may lose access to cloud storage or email services provided. Lastly, check if there are any outstanding balances or equipment return requirements to avoid additional charges.

What is Giant Communications's Cancellation Policy?

Giant Communications allows members to cancel their subscription at any time by contacting customer support. Cancellations will take effect at the end of the current billing cycle, and users are encouraged to review their plan details for potential early termination fees. For further assistance, customers can visit the website or call the customer service hotline.

Do I Need My Giant Communications Password to Cancel?

To cancel your subscription with Giant Communications, you will need your account password for verification purposes. If you don't remember your password, you can reset it using this link: [Reset Password](https://giantcomm.net/reset-password). If you prefer, you can also contact their customer support for assistance without needing to log in.

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How To Cancel Your Giant Communications Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published November 6, 2025

Last updated on November 7, 2025

5 min read

Difficulty

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Easy Medium Very Hard

Cancelling a subscription with Giant Communications can be somewhat challenging due to potential requirements for contacting customer service directly. However, the process is not overly complicated, which keeps the difficulty at a moderate level.

Estimated Time

On average, it takes 00 20 minutes to cancel a Giant Communications subscription.

How to Contact Giant Communications

If you need assistance, here's how you can get in touch with Giant Communications's support team.

Phone

The phone is not available.

support@giantcomm.net

Site

https://giantcomm.net/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Giant Communications Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Giant Communications subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Giant Communications account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Giant Communications online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.