GoodCar offers a subscription service that lets you search various public records like background checks, arrest warrants, property ownership, and more. After a free trial, they bill you monthly in advance using the card you provide. If you subscribe, you get ongoing access to these search services, but you can cancel anytime by contacting them. Sometimes, there are extra fees for detailed reports like bankruptcy or eviction records.
The cancellation process requires either filling out a contact form or calling a phone number, which is straightforward but not instantaneous or fully automated online. This makes it somewhat easy but not the easiest possible process since there's no direct one-click cancellation available.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a GoodCar subscription.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a GoodCar Refund
Always insist clearly and firmly that you want to cancel immediately, avoiding giving reasons like cost or usage.
Use direct language such as "I do not wish to continue this service," which is harder to argue against.
Call during business hours early in the week to avoid call center overload and increase chances of your call being handled effectively.
If first contact fails, escalate to a manager or supervisor and remain polite but persistent.
Keep records of your communication like dates, times, and names, which can be useful if you need to dispute charges later.
Some users recommend disputing charges with your bank if the company continues billing after cancellation attempts.
Check for any "cancel subscription" button in your account online, but be prepared for it to be obscure or not work properly.
Avoid mentioning reasons that indicate value to lose less money (e.g., don't say you don't drive enough); instead, simply say you don't use the service and want to cancel.
Why Do People Request Refunds from GoodCar
Unclear trial to subscription transition: Users sign up for a 7-day free trial but are unaware it auto-enrolls into a monthly $24.95 subscription if not canceled in time.
Difficulty canceling subscriptions: Customers report challenges canceling, including unresponsive support, no clear cancellation button on the website, and reliance on phone or email support.
Unexpected charges: Many users complain about unexpected charges after the trial, some without realizing they signed up for a subscription or forgetting to cancel.
Described as a bait-and-switch or scam: Some customers feel the service is a bait subscription scam due to lack of clear communication and no refunds.
Poor customer service response: Customers mention delays or no response from support when trying to cancel or request refunds.
Automatic renewal without clear consent: Charges continue due to auto-renewal despite attempts to cancel, occasionally without explicit consent.
Refund delays or issues: Some report that refund processing depends on their banks, causing delays or confusion.
Subscription needed only briefly: Customers who only need a single use find the monthly subscription too costly.
GoodCar Refund Script
Script
Copy
Dear GoodCar, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
GoodCar Refund Policy
GoodCar allows you to cancel your membership or subscription at any time by using their contact form or calling (800) 764-0104. Fees are billed monthly in advance, and there are no refunds for the unused portion of the monthly subscription, but you retain full access until the end of your subscription period.
The Easiest Way to Get a GoodCar Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from GoodCar—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Loading pricing information...
Frequently Asked Questions
GoodCar allows you to cancel your subscription at any time via their website, phone, or email with immediate effect. However, you must cancel before the automatic renewal date to avoid being charged for the next month, and there are no refunds for the unused portion of your subscription, meaning you still pay for the current billing period even if you cancel early. Also, be aware that outstanding payments before cancellation remain due, and inactivity for 12 months or more could result in account deletion.
Unclear trial to subscription transition: Users sign up for a 7-day free trial but are unaware it auto-enrolls into a monthly $24.95 subscription if not canceled in time.
Difficulty canceling subscriptions: Customers report challenges canceling, including unresponsive support, no clear cancellation button on the website, and reliance on phone or email support.
Unexpected charges: Many users complain about unexpected charges after the trial, some without realizing they signed up for a subscription or forgetting to cancel.
Described as a bait-and-switch or scam: Some customers feel the service is a bait subscription scam due to lack of clear communication and no refunds.
Poor customer service response: Customers mention delays or no response from support when trying to cancel or request refunds.
Automatic renewal without clear consent: Charges continue due to auto-renewal despite attempts to cancel, occasionally without explicit consent.
Refund delays or issues: Some report that refund processing depends on their banks, causing delays or confusion.
Subscription needed only briefly: Customers who only need a single use find the monthly subscription too costly.
Account login credentials (username and password) to access your GoodCar account online
First and last name used during registration
Email address associated with your GoodCar account
Order number (if available or requested for verification)
Phone number used for the account or subscription (if contacting by phone)
Reason for cancellation (may be requested but not always required)
Contacting support method: either online account dashboard, customer service phone (800-764-0104), or support email (support@goodcar.com)
Confirming cancellation terms (awareness of billing cycle, as charges are billed monthly in advance and non-refundable for unused time)
Before cancelling your GoodCar subscription, note that you can cancel at any time through their contact form or by calling (800) 764-0104. Fees are billed monthly in advance, and unused portions of the subscription are not refunded. After your subscription ends, you will lose access to important services including arrest/warrant searches, background checks, criminal records searches, and various other personal and property data searches. You will, however, retain full access to the subscription services until the end of the current billing period.
GoodCar allows you to cancel your membership or subscription at any time by using their contact form or calling (800) 764-0104. Fees are billed monthly in advance, and there are no refunds for the unused portion of the monthly subscription, but you retain full access until the end of your subscription period.
To cancel your subscription with GoodCar, you can either use their contact form or call their support line at (800) 764-0104. The contact form asks for your first name, last name, email address, order number, and cancellation request but does not explicitly require a password or login to submit the cancellation. This means you likely do not need your password to cancel your subscription. If you need to reset your password for any other reason, you can visit their password reset page, which is typically found under their login or help sections at GoodCar's website.
We've actually written a step by step guide on how to get a refund from GoodCar. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your GoodCar subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your GoodCar account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel GoodCar online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
Comments (0)