Can I Cancel GoodCar at Any Time?

GoodCar allows you to cancel your subscription at any time via their website, phone, or email with immediate effect. However, you must cancel before the automatic renewal date to avoid being charged for the next month, and there are no refunds for the unused portion of your subscription, meaning you still pay for the current billing period even if you cancel early. Also, be aware that outstanding payments before cancellation remain due, and inactivity for 12 months or more could result in account deletion.

Why Do People Cancel GoodCar?

Unclear trial to subscription transition: Users sign up for a 7-day free trial but are unaware it auto-enrolls into a monthly $24.95 subscription if not canceled in time.Difficulty canceling subscriptions: Customers report challenges canceling, including unresponsive support, no clear cancellation button on the website, and reliance on phone or email support.Unexpected charges: Many users complain about unexpected charges after the trial, some without realizing they signed up for a subscription or forgetting to cancel.Described as a bait-and-switch or scam: Some customers feel the service is a bait subscription scam due to lack of clear communication and no refunds.Poor customer service response: Customers mention delays or no response from support when trying to cancel or request refunds.Automatic renewal without clear consent: Charges continue due to auto-renewal despite attempts to cancel, occasionally without explicit consent.Refund delays or issues: Some report that refund processing depends on their banks, causing delays or confusion.Subscription needed only briefly: Customers who only need a single use find the monthly subscription too costly.

What Information Do I Need to Cancel GoodCar?

Account login credentials (username and password) to access your GoodCar account online First and last name used during registration Email address associated with your GoodCar account Order number (if available or requested for verification) Phone number used for the account or subscription (if contacting by phone) Reason for cancellation (may be requested but not always required) Contacting support method: either online account dashboard, customer service phone (800-764-0104), or support email (support@goodcar.com) Confirming cancellation terms (awareness of billing cycle, as charges are billed monthly in advance and non-refundable for unused time)

What Should I Know Before Cancelling GoodCar?

Before cancelling your GoodCar subscription, note that you can cancel at any time through their contact form or by calling (800) 764-0104. Fees are billed monthly in advance, and unused portions of the subscription are not refunded. After your subscription ends, you will lose access to important services including arrest/warrant searches, background checks, criminal records searches, and various other personal and property data searches. You will, however, retain full access to the subscription services until the end of the current billing period.

What is GoodCar's Cancellation Policy?

GoodCar allows you to cancel your membership or subscription at any time by using their contact form or calling (800) 764-0104. Fees are billed monthly in advance, and there are no refunds for the unused portion of the monthly subscription, but you retain full access until the end of your subscription period.

Do I Need My GoodCar Password to Cancel?

To cancel your subscription with GoodCar, you can either use their contact form or call their support line at (800) 764-0104. The contact form asks for your first name, last name, email address, order number, and cancellation request but does not explicitly require a password or login to submit the cancellation. This means you likely do not need your password to cancel your subscription. If you need to reset your password for any other reason, you can visit their password reset page, which is typically found under their login or help sections at GoodCar's website.

Can I Get a Refund from GoodCar?

We've actually written a step by step guide on how to get a refund from GoodCar. Check it out!

How to Cancel Your GoodCar Subscription (2026)

Difficulty

12345678910

Easy Medium Very Hard

The cancellation process requires either filling out a contact form or calling a phone number, which is straightforward but not instantaneous or fully automated online. This makes it somewhat easy but not the easiest possible process since there's no direct one-click cancellation available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

What People Say About GoodCar

0 reviews

Have you used GoodCar? Share your
experience by leaving a review.

GoodCar Refund Policy

Loading pricing information...

Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your GoodCar subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your GoodCar account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel GoodCar online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.