Gundry MD offers health supplements focused on improving digestion, increasing energy, and overall wellness using plant-based nutrition. They provide subscription services where customers can get monthly deliveries of products like Energy Renew or ProPlant with flexible plans for 1, 3, or 6 bottles or jars. Customers are billed every 30 days automatically, but can cancel anytime without penalty. Subscriptions include benefits like discounts on the first shipment and easy account management for changing plans or billing info.
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Cancellation requires calling customer service or sending an email, which is straightforward but not instant or fully automated. There are no penalties or early fees, making the process simpler and less restrictive.
Estimated Time
On average, it takes
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minutes to cancel a Gundry MD subscription.
How to Cancel Gundry MD: Step by Step
If you purchased through GundryMD.com:
- Visit the Gundry MD website at gundrymd.com.
- Locate the contact information:
- Call Customer Service at 1-800-852-0477.
- Provide them with your account details and request to cancel your subscription.
- Confirm the cancellation with the customer service agent.
Tips & Tricks for Canceling Gundry MD
- Cancel immediately after receiving the first shipment to avoid multiple charges and complications.
- Use direct calls to customer service rather than email or chat, as users report faster and more effective cancellation over the phone.
- Be persistent and follow up repeatedly since some users mention multiple attempts are needed before cancellation is acknowledged.
- Request confirmation in writing (email or chat transcript) that the subscription is cancelled to have proof if charges continue.
- Monitor your bank statements closely after cancellation to catch any unauthorized charges early.
- Escalate to complaints platforms like BBB if the company continues to charge after cancellation.
- Do not rely on the website’s cancellation status alone; some users reported their account showed no active subscription yet charges continued.
- Avoid adding secondary payment methods as removing card info from their system can be problematic, sometimes requiring a swap with another card.
- Timing matters: try to cancel during business hours by phone (9 AM to 6 PM EST) for better response.
- If possible, use cancellation request language that is clear, direct, and firm to avoid misunderstandings or delays.
- Use online cancellation letter templates to send to customer service as a last resort if calls and emails fail.
- Some users found referencing their 90-day money back guarantee helped when negotiating refunds or cancellations.
Gundry MD Customer Service Info
If you need assistance, here's how you can get in touch with Gundry MD's support team.
Cancel Gundry MD Script
Script
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Dear Gundry MD Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have not been able to achieve the desired results from the products, and I believe it would be best for me to discontinue my membership at this time.
Thank you for your understanding. I appreciate your assistance with this matter.
Best regards,
Frequently Asked Questions
Gundry MD allows you to cancel your membership subscription at any time without penalty or early cancellation fees. Your card will be billed monthly for the product delivery unless you call to cancel. For cancellations or changes to your subscription, you can contact customer service at 1-800-852-0477.
To cancel your Gundry MD subscription, you will need to log in to your account on their official website, which requires your password. If you don't remember your password, you can reset it by clicking the "Forgot Password?" link on the login page: https://gundrymd.com/login/. Alternatively, you can contact Gundry MD customer support by phone for assistance with cancellation. It's helpful to have your subscription details ready when you do so.
- Upsell confusion
- No results from using the product
- Issue/Problem with product
- Shipping issue
- Too expensive
- Too much product received or ordered
- Ingredient allergy / Discomfort after taking product
- Did not like product (taste/texture/consistency)
Gundry MD allows you to cancel your subscription at any time without penalty or early cancellation fees. There are no purchase minimums or commitments, so you are not locked into any contracts. You just need to call customer service to cancel, and your subscription will not continue further billing.
Before cancelling your Gundry MD subscription, membership, or bill, be aware that cancellation can be done at any time with no early cancellation fees. Once cancelled, you will lose access to any ongoing subscription shipments or services tied to your membership. It is important to ask for confirmation of your cancellation to ensure the process is complete. Additionally, if your subscription was through a third party like Amazon, the cancellation process may differ. To cancel, you can contact Gundry MD customer support via phone or email with your subscription details.
- Full name associated with the account
- Email address linked to your Gundry MD account
- Shipping address (Street, House number, ZIP code, City)
- Order number or subscription ID (if available)
- Details about your Gundry MD subscription (e.g., product type, frequency, start date)
- Last four digits of the payment method (sometimes requested for identity verification)
- Whether the subscription was purchased through the official Gundry MD website or a third-party retailer (such as Amazon)
We've actually written a step by step guide on how to get a refund from Gundry MD. Check it out!
The Easiest Way to Cancel Gundry MD
If you’re frustrated trying to cancel your subscription, membership, or bill from Gundry MD—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Gundry MD, Dr. Gundry MD LLC
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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