How to Cancel hengam on Hengam's direct subscription service
1 - Log in to your Hengam.io account.
2 - Navigate to the 'Subscription' or 'Billing' section in your account dashboard.
3 - Locate the active subscription for which you want to cancel.
4 - Click on 'Cancel Subscription' if required.
How to Cancel hengam on Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your Apple ID banner at the top of the screen.
3 - Tap 'Subscriptions' and locate your Hengam subscription.
4 - Tap 'Cancel subscription' if needed.
How to Cancel hengam on Google Play Store
1 - Open the Google Play Store app on your Android device.
2 - Tap the profile icon in the top right corner.
3 - Select 'Payments & subscriptions' and tap 'Subscriptions'.
4 - Tap 'Cancel subscription' if needed.
Hengam is a company that helps online store owners manage subscriptions and recurring payments in a simple way. If you’ve been billed by Hengam, it’s likely because you signed up for a subscription or membership with one of the stores using Hengam’s tools to handle those payments. Their service makes it easy for stores to offer subscription plans, manage billing dates, and keep everything running smoothly for customers like you. Basically, Hengam helps stores keep track of your subscription so you get your products or services regularly without hassle.
The cancellation process is straightforward and can be done entirely online through the Subify customer portal with clear instructions. There is no need for contacting customer support, which reduces complexity and time required.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a hengam subscription.
How to Contact hengam
If you need assistance, here's how you can get in touch with hengam's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
What People Say About hengam
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hengam Refund Policy
Hengam's subscription cancellation policy allows users to cancel their active subscription via the account dashboard on hengam.io. Refund requests should be made by contacting support after cancellation, citing valid reasons such as unexpected renewal or unused account. If subscriptions are purchased through Apple App Store or Google Play Store, cancellation and refund procedures must be followed through those platforms respectively.
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Frequently Asked Questions
Hengam.io uses the Subify subscription app, which allows you to cancel your subscription, but there are some catch points to watch out for. If you cancel during a billing cycle, your subscription remains active until the end of the paid period with no prorated refund, meaning you effectively pay for the entire period even if you stop early. Also, all payments are generally final and non-refundable once processed, except for a few cases like free trials or if Hengam discontinues the service. There are no direct early-cancellation fees, but the lack of partial refunds and the commitment to pay until the end of the billing cycle can be a financial landmine to be aware of. [Source](https://subi.co/terms-of-use)
Lack of value realization from the service or product offered
Product bugs or technical issues that are unaddressed
Poor onboarding experience making it difficult to start or engage
Payment failures or billing issues causing interruptions
Unmet expectations about features or service quality
Inadequate or unresponsive customer support
No flexibility to change or edit the subscription plan
Better alternatives or competitors’ offerings available
Checkout friction leading to frustration during subscription management
Lack of updates or improvements to the service
Subify/Hengam.io account credentials (username/email and password)
Access to the customer portal (https://portal-subify.hengam.io/ or Hengam account dashboard)
Locate the relevant subscription in the "Subscriptions" or "Billing" section
Subscription details (subscription/app name and transaction information)
Follow on-screen instructions to confirm cancellation
Reason for cancellation (may be requested when contacting support for a refund)
For purchases via Apple or Google Play: relevant Apple ID or Google credentials and use device settings for cancellation
Contact support if required (emails: refund@hengam.io or support@hengam.io)
Proof of purchase or transaction records (may be needed for refunds)
Before cancelling your Hengam (Subify) subscription, know that you will retain access to the service until the end of your current billing cycle. After this period, your subscription will not auto-renew, and you will lose access to any subscription features or content provided by Hengam. If you decide to cancel, you can do so through the Subify customer portal and even reactivate your subscription later before it expires if you change your mind. Additionally, cancelling may be a prerequisite if you want to request a refund, for which you might need to contact their support.
Hengam's subscription cancellation policy allows users to cancel their active subscription via the account dashboard on hengam.io. Refund requests should be made by contacting support after cancellation, citing valid reasons such as unexpected renewal or unused account. If subscriptions are purchased through Apple App Store or Google Play Store, cancellation and refund procedures must be followed through those platforms respectively.
It appears that Hengam (hengam.io) is mainly a subscription app for Shopify stores, but there is no direct information available about the cancellation process requiring a password or not. Typically, canceling such subscriptions might require logging into your account with your password to manage your subscription settings. Since there is no clear information about phone or unauthenticated chat support for cancellations, it is safest to assume you will need your password to cancel your subscription. If you need to reset your password, you can usually do so via the standard Shopify login reset process, typically at https://www.shopify.com/password-reset or by looking for a password reset option on hengam.io if available.
We've actually written a step by step guide on how to get a refund from hengam. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your hengam subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your hengam account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel hengam online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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