HIDIVE is an anime streaming service that offers a wide range of shows including new series from Japan, exclusive content, and simulcasts. They have two subscription plans: a monthly plan for $6.99 per month and an annual plan for $69.99 per year, which saves you over 15% compared to the monthly plan. Both options come with a 7-day free trial and let you watch offline by downloading shows. So, if you see a charge from HIDIVE, it's likely for a subscription to enjoy anime anytime you want.
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The cancellation process is straightforward and can be completed online directly on the HIDIVE website by logging into the account, accessing the subscription tab, and selecting the cancel membership option. The steps are clearly outlined, and no complex procedures or customer service interactions are necessary, making it relatively easy for a consumer to cancel their subscription.
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How to Cancel Hidive: Step by Step
If you purchased through HIDIVE.com:
- Log in to your HIDIVE account at hidive.com.
- Click on the Account icon in the upper right-hand corner.
- Select Manage Subscription.
- Click on Cancel Subscription.
- Confirm your cancellation when prompted.
If you purchased through Apple:
- Open Settings on your device.
- Tap your name at the top.
- Select Subscriptions.
- Find and tap on your HIDIVE subscription.
- Tap Cancel Subscription to confirm.
If you purchased through Google Play:
- Open the Google Play app on your Android device.
- Tap the Menu icon and select Subscriptions.
- Select your HIDIVE subscription.
- Tap Cancel subscription.
- Follow the prompts to confirm cancellation.
If you purchased through Amazon Prime:
- Go to your Amazon Prime Video account settings.
- Select Your subscriptions from the top menu.
- Find your HIDIVE add-on subscription and select it.
- Click on Unsubscribe to confirm cancellation.
If you purchased through Roku:
- Go to my.roku.com/subscriptions in a web browser.
- Select the HIDIVE subscription under Active subscriptions.
- Click on Manage Subscription.
- Choose Cancel Subscription and confirm.
Tips & Tricks for Canceling Hidive
- Cancel through the payment method used (Google Play, PayPal, bank) as this is the most reliable way.
- Subscription remains active until the paid period ends; cancelling stops future charges but does not immediately stop the service.
- If the cancel button or option is not visible, disable adblockers or try different browsers/devices.
- Use direct support email (help@hidive.com) for assistance if the website/app interface fails.
- Escalate by contacting your bank to stop recurring charges if Hidive won’t cancel.
- When emailing support, be concise but firm: clearly state you want to cancel subscription and stop all future charges immediately.
- Timing matters: avoid close to billing date to prevent auto-renewal processing; cancel at least 24-48 hours before billing.
- Signing up with a payment card you can manage easily (like one you can pause or cancel) helps prevent unwanted renewals if cancellation is problematic.
- If dispute arises, request a refund or chargeback from your bank after attempting direct cancellation.
- Users have found that calling the bank to suspend payments or block recurring charges is a last-resort effective method.
Hidive Customer Service Info
If you need assistance, here's how you can get in touch with Hidive's support team.
Cancel Hidive Script
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Dear Hidive Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription due to personal reasons that require me to reevaluate my streaming services. I would appreciate your assistance in processing this cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
HIDIVE memberships are recurring and must be cancelled through the platform where the subscription was purchased to avoid being billed further. Simply deleting the app does not cancel the subscription. For HIDIVE.com or PayPal sign-ups, cancellation must be done on HIDIVE's website; for Apple App Store and Google Play subscriptions, cancellations must be handled via those respective services; Amazon Prime channel add-ons are cancelled via Amazon Prime Video settings; and Roku subscriptions must be cancelled through Roku. After cancelling, members retain access until the end of the billing period.
To cancel your HIDIVE subscription, you need to log in to your HIDIVE account, which requires your password. There is no option mentioned for cancelling without logging in or password verification. If you have forgotten your password, you can reset it at the HIDIVE Forgot Password page here: https://hidive.com/login/request-password. This will allow you to regain access and proceed with the cancellation.
- Unintended charges and billing issues despite attempts to cancel subscriptions.
- Limited content catalog with fewer appealing titles over time.
- Poor refund policy and customer support frustrations.
- Technical issues with apps and website such as navigation problems and app crashes.
- Interface and user experience described as poor, frustrating, and inadequate compared to competitors.
- Problems with subtitle options including limited language options and illegible subtitles on some devices.
- Inconvenient queue management with limits on how many anime can be queued and auto removal of titles.
- Lack of key streaming features like preview thumbnails, skip buttons, and offline downloads.
- Issues specific to device apps, especially Roku app not opening and Google TV subtitle problems.
- Poor website functionality such as difficulty tracking watched episodes and persistent cookie notifications.
Hidive allows you to cancel your membership at any time, but you must cancel before the next billing cycle to avoid being charged for the subsequent period. There are no contracts, early cancellation fees, or lock-in periods, but if you do not cancel before renewal, the subscription will auto-renew and you are not eligible for a refund. After cancellation, you can still access the service until the end of your current paid billing cycle.
Before cancelling your HIDIVE subscription, it's important to know that deleting the HIDIVE app or channel from your device does not cancel your subscription; you must follow the correct cancellation process depending on where you subscribed (e.g., directly on HIDIVE.com, Apple App Store, Google Play, Amazon Prime, Roku).
After you cancel, you will still have access to all the content and features until the end of the current billing cycle you have paid for, but you will lose access once that period expires.
Be aware that subscriptions are recurring unless cancelled before renewal, so cancelling on time is crucial to avoid being charged for the next cycle.
We've actually written a step by step guide on how to get a refund from Hidive. Check it out!
The Easiest Way to Cancel Hidive
If you’re frustrated trying to cancel your subscription, membership, or bill from Hidive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Hidive?
HIDIVE, HIDIVE.COM, HIDIVE*SUBSCRIPTION, HIDIVE*STREAMING
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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