iHeart offers free streaming of music and radio, plus paid subscriptions like iHeartRadio Plus and All Access. These paid plans give you extra features like ad-free listening and unlimited skips. Subscriptions cost around $4.99 to $5.99 per month and auto-renew every month unless you cancel. You might see charges from iHeart if you signed up for one of these plans, which offer a 30-day free trial if you want to try before paying.
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The process to cancel an iHeartRadio subscription on their website is straightforward and involves a few clear steps that can be completed quickly. The interface provides clear options to change or cancel the subscription, with a confirmation screen, making it relatively easy for consumers to navigate without confusion.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a iHeart: Radio, Music, Podcasts subscription.
How to Cancel iHeart: Radio, Music, Podcasts: Step by Step
If you purchased through iHeart.com:
- Visit iHeart.com on your desktop or mobile browser.
- Log into your account by clicking the three horizontal lines or the icon of a face.
- Go to iHeart.com/my/settings.
- Under Subscriptions, select Change Plan.
- Select Cancel Subscription from the menu.
- Confirm your cancellation.
- A confirmation message will indicate when your subscription will expire.
If you purchased through the iOS App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Select iHeartRadio from the list.
- Tap Cancel Subscription.
- Follow any additional prompts to complete your cancellation.
If you purchased through Google Play Store:
- From your Android device, launch the Google Play Store app.
- Ensure you are logged into the account used for iHeartRadio.
- Tap the menu and select Subscriptions.
- Tap iHeartRadio and select Cancel Subscription.
- On a desktop/laptop computer, go to play.google.com/store/account.
- Ensure you are logged into the same Google Play account.
- Find iHeartRadio under Subscriptions.
- Click View.
- Select Cancel.
If you purchased through an Amazon Device:
- Launch the Amazon App Store.
- Tap Menu and select Subscriptions.
- Manage iHeartRadio subscription.
- Un-check Auto-renew and save.
If you purchased through Roku:
- Navigate to the iHeartRadio channel on your Roku device.
- Select Manage Subscription.
- Select Cancel Subscription.
- Confirm your cancellation.
If you need assistance, here's how you can get in touch with iHeart: Radio, Music, Podcasts's support team.
Tips and Tricks for Getting a iHeart: Radio, Music, Podcasts Refund
- Cancel immediately after starting a free trial to prevent stress and automatic billing, while enjoying the full trial period.
- Put a cancellation reminder in your calendar a few days before the billing date to ensure timely cancellation.
- Use direct and clear language stating you want to cancel your subscription immediately to avoid confusion.
- Check subscription management pages carefully (especially if signed up via third-party platforms like iTunes) to avoid being charged accidentally.
- Keep evidence of cancellation such as screenshots or email confirmations to dispute any unwanted charges if they occur.
- Escalate by disputing charges through your credit card company if the subscription renews despite cancellation attempts.
- Contact customer service during business hours (M-F 9 a.m. to 5 p.m. EST) by phone for faster resolution; use email and chat as secondary methods.
- Be persistent and patient as some users report delays and re-billing even after canceling, requiring follow-ups.
- Monitor your bank or credit card statements closely for unauthorized or unexpected renewals.
- Use polite but firm language in communications to avoid confrontations and maintain a clear record of requests.
Why Do People Request Refunds from iHeart: Radio, Music, Podcasts
- Excessive and repetitive ads including synchronized commercials that discourage listening.
- Limited playlist variety focusing mostly on top 40 hits and ignoring broader artist catalogs.
- Lack of engaging DJ presence, with generic, pre-recorded or non-existent DJs.
- Homogenization of content due to iHeartRadio owning most stations, reducing diversity and local flavor.
- Overproduced and soulless ad content that lacks connection to local communities.
- Concerns about privacy including reports of user contact information being sold without transparency.
- Unexpected or double billing causing users to seek refunds for unauthorized or multiple charges.
- Perceived decline in radio quality with preference for earlier formats featuring local shows and diverse music.
- Price sensitivity and feeling the subscription does not deliver sufficient value for the cost.
- Technical issues or difficulty managing subscriptions sometimes leading to cancellation.
iHeart: Radio, Music, Podcasts Refund Script
Script
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Dear iHeart: Radio, Music, Podcasts, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
iHeart: Radio, Music, Podcasts Refund Policy
iHeart Radio allows you to cancel your subscription by logging into your account on iHeart.com and selecting "Change Plan" under Subscriptions, then choosing "Cancel Subscription" and confirming the cancellation. Your subscription will remain active until the end of the current billing cycle or free trial; cancellations do not take immediate effect.
The Easiest Way to Get a iHeart: Radio, Music, Podcasts Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from iHeart: Radio, Music, Podcasts—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.