3 - Under the Recurring Payments section, select View.
4 - Select the link that says Cancel Recurring Payment.
5 - Find the recurring payment you want to cancel and click on its name or amount.
6 - Click on the Cancel Recurring Payment button.
7 - Confirm your choice regarding permanent or temporary cancellation and specify when it should stop.
8 - You will receive an email confirmation upon processing the cancellation.
Overview
Truist offers a wide range of insurance services including home, auto, life, disability, and more specialized coverages like pet and jewelry insurance. They make it easy to manage your insurance and payments online through digital banking. If you're seeing bills from them, it might be for services like life insurance or property coverage that you purchased through their website or partners. They also have customer support to help with billing questions or payment relief if needed.
The process to cancel a subscription or automatic payment with Truist involves downloading a form, filling it out, and mailing or faxing it to a specified address. This adds complexity and delay, as cancellations must be submitted well in advance (by the 27th day of the month) and requires postal or fax communication rather than a simple online cancellation option, making it moderately difficult for a consumer.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Insurance subscription.
How to Contact Insurance
If you need assistance, here's how you can get in touch with Insurance's support team.
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Savings over 5 years from cancelling your $15/month subscription
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Insurance Refund Policy
Truist insurance cancellation policy allows continuation of voluntary hospital indemnity, critical illness, and accident insurance coverage by arranging direct bill payment with Unum. Life insurance coverage can be converted or ported to an individual policy within 31 days after employment ends by contacting Teammate Care. Medical, dental, and vision coverage can be continued up to 18 months through COBRA with payments made directly by the enrollee. Contact details for questions are provided for Unum, Teammate Care, and McGriff Employee Benefit Services.
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Frequently Asked Questions
Truist Insurance typically allows cancellation of memberships or subscriptions, but it is important to check for any specific contract terms, as there can sometimes be early termination fees or conditions depending on the type of insurance product. There are no widely reported gimmicks to prevent cancellation immediately, but be aware that some policies may have lock-in periods or require notice to avoid fees. Always review your specific policy's terms and conditions for cancellation details to avoid surprises.
High premium costs leading to affordability issues.
Lack of perceived value in the insurance coverage.
Better offers or coverage found with other insurance providers.
Poor customer service experiences.
Changes in personal circumstances such as selling a car or moving to a new location.
Payment failures or billing issues.
Confusing or complex policies that are difficult to understand.
Lack of clear communication or updates from the insurance company.
Unresolved claims or disputes leading to dissatisfaction.
Life changes such as marriage, retirement, or job changes affecting insurance needs.
Full name of the policyholder
Policy number or insurance account number
Contact information (phone number, email, address)
Type of insurance policy (e.g., accident, health, life)
Date of desired cancellation
Reason for cancellation (if required)
Proof of alternative coverage (if canceling lender-placed insurance)
Employer or provider contact details (if insurance is through an employer)
Identification details (may include SSN, date of birth)
Signed written request (if written documentation is needed)
Before cancelling your insurance subscription through Truist, know that coverage typically ends on the first day of the month following your cancellation notice. You will lose access to all insurance benefits and payable claims will only be covered through the effective coverage period. If you have dependents like a spouse or children on the policy, their coverage will also end following the same timeline unless provisions like portability apply, which may allow continued coverage if premiums are paid. Additionally, it is mandatory for written notice to be provided before cancellation or modification, and cancellations by the employer or insurer do not affect claims payable during the coverage period. Importantly, premium payments must not be willfully stopped without notice, as this could be subject to legal consequences.
Truist insurance cancellation policy allows continuation of voluntary hospital indemnity, critical illness, and accident insurance coverage by arranging direct bill payment with Unum. Life insurance coverage can be converted or ported to an individual policy within 31 days after employment ends by contacting Teammate Care. Medical, dental, and vision coverage can be continued up to 18 months through COBRA with payments made directly by the enrollee. Contact details for questions are provided for Unum, Teammate Care, and McGriff Employee Benefit Services.
To cancel your insurance subscription with Truist, you will likely need your password as most account management actions for insurance services require authentication. If you do not remember your password, you can reset it using this URL: https://dias.bank.truist.com/selfserv/forgotpwd. Unfortunately, there doesn't appear to be an option to cancel insurance subscriptions without logging in or authenticating first, so having or resetting your password is necessary.
We've actually written a step by step guide on how to get a refund from Insurance. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Insurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Insurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Insurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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