The Ultimate Step by Step Guide to Cancelling a Kick Subscription or Membership (kick.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Kick.com is a streaming platform where you can support content creators by subscribing to their paid channels. When you subscribe, you get access to exclusive content, and your payment is usually billed every week or up to every month, depending on where you live. To manage these subscriptions, Kick uses Stripe for secure payments, and you might see charges from them when you subscribe. If you ever need help with payments, Kick has support to sort out issues like card problems or billing details.
The cancellation process is straightforward and can be done anytime from the user's subscription page within their account. The instructions are clear and easily accessible, making it a relatively easy task for consumers.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Kick subscription.
How to Cancel Kick: Step by Step
If you purchased through Kick.com:
Log in to your Kick.com account.
Navigate to your account settings by clicking on your profile icon in the top-right corner.
Select the "Subscriptions" option from the dropdown menu.
Find the subscription you wish to cancel and click on it.
Click the "Cancel Subscription" button.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your Apple device.
Tap on your name at the top to access Apple ID settings.
Select Subscriptions.
Find the Kick.com subscription in your list and select it.
Tap on "Cancel Subscription".
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top-right corner.
Select Payments & Subscriptions, then choose Subscriptions.
Locate the Kick.com subscription and tap on it.
Tap on "Cancel Subscription".
Follow any additional prompts to finalize the cancellation.
How to Contact Kick
If you need assistance, here's how you can get in touch with Kick's support team.
Do not give reasons or explanations when cancelling; just firmly say you want to cancel and end the conversation.
Start the cancellation process early and set aside enough time, as cancellations can be deliberately slow and frustrating.
Use firm and clear language, avoiding any negotiation or justification to avoid being upsold or persuaded to stay.
Prepare for a long process including waiting on hold or navigating multiple steps, but remain patient and persistent.
Grey rock the representative by showing no interest in deals or discounts offered to retain you.
Escalate if needed by requesting supervisors or managers when frontline support resists cancellation.
Use multiple contact methods like email, phone, or even certified letters if online cancellation is blocked or ineffective.
Keep records like screenshots, emails, or recordings as proof in case you get charged after cancellation.
Consider timing strategically, such as avoiding end of billing cycles or the company’s peak retention periods.
Cancel during off-peak hours to reduce hold times and increase chances of a quick process.
If charges persist, contact your bank or card issuer to dispute charges or block ongoing payments.
Why Do People Request Refunds from Kick
High subscription cost making it unaffordable or not worth the value.
Lack of exclusive or desirable content leading to dissatisfaction with the service.
Better alternatives becoming available, prompting users to switch platforms.
Technical issues or poor streaming quality affecting user experience.
Changes in personal interests or circumstances reducing the need for the service.
Too many subscriptions causing users to cut back on expenses.
Complex or inflexible subscription management discouraging continued use.
Dissatisfaction with platform features or user interface.
Customer service problems leading to frustration and cancellations.
Financial constraints forcing users to prioritize spending.
Kick Refund Script
Script
Copy
Dear Kick, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Kick Refund Policy
Kick.com subscriptions cost $4.99 and can be cancelled at any time from the user's subscription page in their account. However, there are no refunds for cancellations. Users can continue to enjoy subscription benefits until the current billing period ends after they cancel the renewal.
The Easiest Way to Get a Kick Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Kick—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Kick.com lets you cancel your subscription at any time, but there are no refunds for any unused portion of your subscription. You must submit cancellation notice through your subscription settings page, and the cancellation will only take effect the month after you provide notice, meaning you get billed for the current month regardless. Also, keep in mind that unless you cancel before the end of a free trial period, you will be charged for the subscription automatically as it renews monthly without refunds or early termination fees.
High subscription cost making it unaffordable or not worth the value.
Lack of exclusive or desirable content leading to dissatisfaction with the service.
Better alternatives becoming available, prompting users to switch platforms.
Technical issues or poor streaming quality affecting user experience.
Changes in personal interests or circumstances reducing the need for the service.
Too many subscriptions causing users to cut back on expenses.
Complex or inflexible subscription management discouraging continued use.
Dissatisfaction with platform features or user interface.
Customer service problems leading to frustration and cancellations.
Financial constraints forcing users to prioritize spending.
Account login credentials (username and password) to access your Kick.com account
Access to your subscriptions settings page in your account
Email address associated with your Kick.com account
Knowledge of the specific subscription/membership to be canceled
Access to the payment method on file (for verification or if subscription billing issues arise)
Ability to contact Kick.com support using your registered email if you need assistance with cancellation
Before cancelling your subscription on Kick, keep in mind that once you cancel, you will lose access to subscriber-only content and specific features tied to your membership, such as ad-free viewing or other perks offered by the streamer. Cancellation is effective at the end of the current billing period, so you will retain access until then but not afterward. Also, note that the cancellation process may have changed, and you might not be able to cancel directly from the subscription page anymore, so check how to manage your subscription carefully to avoid unintended renewals.
Kick.com subscriptions cost $4.99 and can be cancelled at any time from the user's subscription page in their account. However, there are no refunds for cancellations. Users can continue to enjoy subscription benefits until the current billing period ends after they cancel the renewal.
To cancel a subscription on Kick (kick.com), you generally need to be logged into your account, which means having access to your password. There is no public indication that phone or unauthenticated chat support can cancel subscriptions without password access. If you do not remember your password, you can reset it by going to https://kick.com/settings/security after logging in or by using the login page's 'Forgot password' option. This ensures you regain access to your account before managing your subscription.
We've actually written a step by step guide on how to get a refund from Kick. Check it out!
The cancellation process typically takes about 2 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Kick subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Kick account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Kick online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
