2 - Log into your LaserAway account using your email and password.
3 - Navigate to the Account Settings section.
4 - Locate the Subscriptions or Billing tab.
5 - Select the subscription you wish to cancel.
6 - Click on the Cancel Subscription button.
7 - Follow the prompts to confirm your cancellation.
8 - You should receive a confirmation email regarding your cancellation.
How to Cancel LaserAway on Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top of the screen.
3 - Tap on Subscriptions.
4 - Find and select the LaserAway subscription.
5 - Tap Cancel Subscription.
6 - Confirm the cancellation.
How to Cancel LaserAway on Google Play
1 - Open the Google Play Store app.
2 - Tap the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Find and select the LaserAway subscription.
5 - Tap Cancel Subscription.
6 - Follow the prompts to confirm your cancellation.
How to Cancel LaserAway on PayPal
1 - Log into your PayPal account.
2 - Go to the Settings by clicking the gear icon.
3 - Select Payments.
4 - Click on Manage automatic payments.
5 - Find the LaserAway subscription and select it.
6 - Click on Cancel.
7 - Confirm your cancellation.
LaserAway offers a variety of cosmetic laser services like hair removal, skin resurfacing, and acne treatment. They provide subscription plans that let you pay a monthly fee for treatments, making it easier to keep up with your skincare goals without breaking the bank. If you see a charge from them, it's likely for one of these services or your subscription plan. It's a great way to take care of your skin regularly!
The process to cancel a subscription at LaserAway can involve multiple steps such as contacting customer service and navigating through their policies. This can create a frustrating experience for some consumers, especially if they encounter long wait times or unclear instructions.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a LaserAway subscription.
How to Contact LaserAway
If you need assistance, here's how you can get in touch with LaserAway's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a LaserAway Refund
Document Everything: Keep records of all communications, including dates, times, and the names of representatives.
Use Clear and Concise Language: State your intention to cancel clearly to avoid confusion.
Call Instead of Email: Many users report better success rates when calling customer service directly.
Be Polite but Firm: Start the conversation amicably, but don’t hesitate to assert your request firmly.
Contact During Off-Peak Hours: Try calling early in the morning or late in the evening for shorter wait times.
Leverage Promotions: Mention any recent promotions or competitor offers to strengthen your case for cancellation.
Ask About Fees: Inquire if there are any cancellation fees and negotiate them if possible.
Use Social Media: Post your cancellation issue publicly on platforms like Twitter for quicker attention.
Follow Up in Writing: Send a written cancellation request after the phone call for documentation purposes.
Escalate if Necessary: If the first representative can’t assist, politely ask to speak with a supervisor.
Be Prepared to Wait: Users suggest being patient; it may take time before representatives process the cancellation.
Utilize Reviews: Mention any negative reviews about the company to sway the representative’s decision.
Set a Timeline: Indicate that you expect confirmation of the cancellation within a specified timeframe.
Know Your Rights: Familiarize yourself with consumer protection laws in your area that may aid your case.
Why Do People Request Refunds from LaserAway
High costs associated with treatments or subscriptions.
Unsatisfactory results from laser treatments.
Inconvenient appointment scheduling options.
Long wait times for sessions.
Changes in personal finances affecting affordability.
Relocation to an area without nearby locations.
Concerns about safety or effectiveness of procedures.
Disinterest in continuing treatments over time.
Complicated cancellation policies leading to frustration.
Lack of customer support during the membership period.
Promotion of competing services that offer better value.
Negative experiences with staff or customer service.
Changes in personal health preventing continuation of treatments.
Perceived lack of value in membership benefits.
Unclear subscription terms and conditions.
LaserAway Refund Script
Script
Copy
Dear LaserAway, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About LaserAway
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LaserAway Refund Policy
LaserAway's membership can be canceled anytime without penalties, allowing members to discontinue services at their convenience. However, any outstanding appointments must be honored, and cancellation will take effect at the end of the current billing cycle.
Get help with your refund
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The Easiest Way to Get a LaserAway Refund
If you're frustrated trying to cancel your subscription, membership, or bill from LaserAway—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as LaserAway might have specific terms in their membership agreement that could impose early-cancellation fees or require a notice period before canceling your subscription. Additionally, there could be promotions that lock you into a contract for a certain timeframe, making it more difficult to cancel without penalties. Always read the fine print to avoid unexpected charges.
High costs associated with treatments or subscriptions.
Unsatisfactory results from laser treatments.
Inconvenient appointment scheduling options.
Long wait times for sessions.
Changes in personal finances affecting affordability.
Relocation to an area without nearby locations.
Concerns about safety or effectiveness of procedures.
Disinterest in continuing treatments over time.
Complicated cancellation policies leading to frustration.
Lack of customer support during the membership period.
Promotion of competing services that offer better value.
Negative experiences with staff or customer service.
Changes in personal health preventing continuation of treatments.
Perceived lack of value in membership benefits.
Unclear subscription terms and conditions.
Account number
Email address associated with the account
Phone number used for account registration
Name on the account
Billing address
Reason for cancellation
Preferred method of contact for confirmation
Last payment date
Any ongoing promotions that might affect cancellation
Before cancelling your LaserAway subscription, be aware that you will lose access to all remaining treatment sessions and special member discounts. Additionally, any ongoing promotions or benefits tied to your membership will also be terminated. Check if there are any cancellation fees or notice periods required to avoid unexpected charges. Finally, consider if you might want to resume treatments in the future, as cancellation could impact your eligibility for promotional rates.
LaserAway's membership can be canceled anytime without penalties, allowing members to discontinue services at their convenience. However, any outstanding appointments must be honored, and cancellation will take effect at the end of the current billing cycle.
To cancel your LaserAway subscription, you will need to log in to your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting [this link](https://www.laseraway.co/reset-password). If you have any issues, consider reaching out to their customer support for further assistance.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your LaserAway subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your LaserAway account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel LaserAway online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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