Lasta is a wellness app that helps people build healthy habits like weight loss through personalized coaching and meal plans. You can use a free basic version, but the full features require a premium subscription. They offer different subscription plans billed monthly, quarterly, or half-yearly, with prices ranging from around $9.49 a month to about $29.99 for half a year if discounted. If you see a charge from Lasta, it's likely for one of these subscription plans giving you full access to their personalized health and fasting features.
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The cancellation process is straightforward with clear steps either through the app or device settings and requires just a few taps. It is easy for users familiar with apps to navigate and complete cancellation quickly.
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minutes to cancel a Lasta subscription.
How to Cancel Lasta: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Click on your Apple ID at the top of the Settings page.
- Go to the "Subscriptions" option and click on it.
- Find "Lasta" in the list of subscriptions.
- Click on "Cancel Subscription" at the bottom and confirm your choice.
If you purchased through the Lasta App:
- Open the Lasta App.
- Go to your Account or Profile.
- Select Manage Subscription.
- Click on Cancel Subscription and confirm your decision.
Tips & Tricks for Canceling Lasta
- Check your device's subscription management section: On iPhone, go to Settings > [your name] > Subscriptions to find and cancel the Lasta subscription.
- If subscription not listed: Contact Lasta customer service directly, demanding a cancellation form if necessary.
- Use precise and firm language: Clearly state you want to cancel immediately and do not want any future charges.
- Send cancellation requests via multiple channels: Email, customer support chat, and phone if available, to escalate urgency.
- Escalate to a phone call if email/chat fails: Users report higher success when speaking to a representative directly.
- Request a confirmation email of cancellation: Keep it for your records to prevent future disputes.
- Timing matters: Attempt cancellation just before the next billing cycle to avoid being charged for the next period.
- Monitor bank statements: Immediately report and dispute any unauthorized charges after cancellation attempts.
- Use a dummy payment method: As a last resort, changing billing info to an inactive card or dummy can halt charges temporarily.
- Document every interaction: Save emails, chat transcripts, and notes from phone calls to support your case if issues persist.
- Patience and persistence: Multiple cancellation attempts may be required due to Lasta's reportedly difficult cancellation process.
Lasta Customer Service Info
If you need assistance, here's how you can get in touch with Lasta's support team.
Cancel Lasta Script
Script
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Dear Lasta Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am not utilizing the services as much as I anticipated, which has prompted me to make this decision.
I would appreciate it if you could confirm the cancellation and any final billing details.
Thank you for your assistance!
Best regards,
Frequently Asked Questions
Lasta's subscription fees are generally non-refundable and non-exchangeable after purchase or app download, with exceptions for specific cases such as not receiving access within 14 days or receiving a faulty product, both eligible for refunds upon contacting customer support. Cancellation requests must be sent to support, and residents in certain regions like California or Connecticut may have additional rights for refunds within three business days. There is also a discretionary voluntary refund if certain usage conditions are met, but refunds don't cover issues like unavailable meal ingredients or lack of preparation time or skills. For full details, see Lasta's refund policy on their site.
To cancel your subscription on Lasta (lasta.app), you do not need your password. You can cancel through the Lasta app by navigating to Account or Profile, then Manage Subscription, and selecting Cancel Subscription without needing to enter a password. If for some reason you do need to reset your password, you can do so at Lasta's password reset page: https://lasta.app/forgot-password.
- Unauthorized or unexpected charges appearing on credit cards or bank accounts.
- Difficulty or inability to cancel the subscription through the app or service interface.
- Lack of clear information about service terms, billing cycle, and how to cancel.
- Misleading or unclear explanation of the subscription and charges during purchase.
- Persistent auto-renewal fees even after attempted cancellation.
- Frustration over denied refunds or lack of customer support responsiveness.
- Scam or fraudulent billing concerns expressed by users.
- Confusion due to different platforms (Apple App Store, Google Play, Lasta website) affecting cancellation process.
- Overcharging or charging more than advertised subscription fees.
Lasta subscription fees are generally non-refundable once paid, and digital content is deemed "used" after download or opening, meaning refunds are typically not provided. You can cancel your subscription at any time, but there are no early-cancellation fees; however, refunds are only granted if you did not receive access or received a faulty product, and must be requested within strict timeframes. Importantly, canceling the subscription is straightforward via app settings or Apple ID subscriptions, but deleting membership (account deletion) is a separate process; users should be aware that subscription cancellation does not automatically delete their account or membership.
Before canceling your Lasta subscription, know that doing so will result in losing access to the app's premium features and content. These include personalized insights on your behavior and eating patterns, as well as tools for tracking meals, fasts, water intake, body measurements, and physical activity. You'll also lose access to specific features like fasting and water trackers, meal plans, exercises, meditation audios, mood tracking, and thematic lessons that the subscription unlocks. Keep in mind that canceling means you won't have access to these benefits anymore, so consider whether you still need these tools before deciding to cancel.
- Login credentials (email address or username used for Lasta account)
- Access to the device or app store account (Apple ID or Google account associated with the subscription)
- Subscription/Membership type (indicate if you purchased via website, App Store, or Google Play Store)
- Active subscription status (you must be logged in and subscription must be active to cancel within the app)
- Confirmation of identity (if emailing support, provide enough information so support can identify your account: name, email used for registration, or transaction details)
- Device details (if relevant, specify platform, e.g., iOS or Android, and app version when contacting support)
- Reason for cancellation (optional, may be requested for internal tracking or refunds)
We've actually written a step by step guide on how to get a refund from Lasta. Check it out!
The Easiest Way to Cancel Lasta
If you’re frustrated trying to cancel your subscription, membership, or bill from Lasta—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Lasta?
Lasta, Lasta.app, LASTA*APP, Lasta Subscription, Lasta Payment
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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