Live Transcribe is an app that converts spoken words into written text in real-time, making it easier for people to follow conversations, especially those who are deaf or hard of hearing. The app offers a basic version for free with essential transcription features. For more advanced features, users can subscribe to a paid version through a subscription plan. So, if you see a charge from them, it's likely for the upgraded subscription providing additional transcription capabilities.
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Subscription cancellations for Live Transcribe are straightforward as users can cancel anytime through their iTunes Account Settings with automatic renewal turning off. The main consideration is to cancel at least 24 hours before the next billing cycle to avoid being charged for the next period, which means the process is easy but requires some timing awareness.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Live Transcribe subscription.
How to Cancel Live Transcribe: Step by Step
If you purchased through the Live Transcribe website:
- Visit the Live Transcribe website.
- Log in to your account using your credentials.
- Navigate to the 'Account Settings' or 'Subscription Management' section.
- Look for the option labeled 'Cancel Subscription' and click on it.
- Follow the prompts to confirm your cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top of the screen.
- Select 'Subscriptions'.
- Find and tap on 'Live Transcribe' in the list of subscriptions.
- Tap 'Cancel Subscription' and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the profile icon in the top right corner.
- Select 'Payments & subscriptions'.
- Tap on 'Subscriptions'.
- Locate 'Live Transcribe' and tap on it.
- Tap 'Cancel subscription' and follow the prompts to finish the cancellation.
If you need assistance, here's how you can get in touch with Live Transcribe's support team.
Tips and Tricks for Getting a Live Transcribe Refund
- Start the cancellation process early before the next billing cycle to avoid being charged again.
- Use clear, direct language such as "I want to cancel my subscription effective immediately" to prevent any misunderstandings.
- Document all communications including dates, times, and names of representatives when applicable.
- Escalate by requesting to speak to a supervisor if initial cancellation attempts are unsuccessful or met with resistance.
- Use the app or website cancellation options before reaching out via email or phone to ensure you've followed the official path.
- Be persistent and patient, especially if the cancellation isn’t processed right away.
- Check your bank or credit card statements after cancellation to confirm no further charges are made.
- Leverage forum experiences by searching Reddit or forums for any recent user shared tips or email contacts for faster cancellation.
- Timing matters: canceling right before or after a billing date can sometimes trigger quicker processing due to billing software cycles.
- Remain polite but firm to keep interactions professional and avoid unnecessary pushback.
Why Do People Request Refunds from Live Transcribe
- App stops working after software updates, especially with Android 14 One UI 6 and iOS 18.1.1, causing no transcription text to appear.
- Inability to close the app when done, with the app sometimes remaining open persistently.
- App disappearing unexpectedly, requiring device restart to recover.
- Compatibility issues with offline transcription features leading to app malfunctions.
- Frustration with automated processes such as the app closing automatically during noise.
- Persistent bugs that remain unresolved despite uninstalling and reinstalling, with some users forced to revert to older app versions.
- Poor support and no resolution from device manufacturers or app providers.
- Privacy concerns related to how conversations are handled and saved (implied from app functionality limitations).
- User frustration strong enough to return devices due to the app's unreliability.
Live Transcribe Refund Script
Script
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Dear Live Transcribe, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Live Transcribe Refund Policy
Live Transcribe offers monthly and yearly auto-renewable subscriptions for full access. Subscriptions are charged at purchase and automatically renew unless cancelled at least 24 hours before the current subscription period ends. Users can manage and cancel their subscriptions anytime through their iTunes Account Settings.
The Easiest Way to Get a Live Transcribe Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Live Transcribe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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