2 - From your My Newsfeed page, select your name/portrait at the top right corner.
3 - Select Account Settings from the drop-down menu.
4 - Choose the Billing & Subscriptions tab.
5 - Click the Manage button next to your subscription.
6 - Select Cancel to end your subscription. You will retain access until the end of your billing cycle.
How to Cancel Locals on iTunes
1 - Open your iPhone or iPad and go to Settings.
2 - Select your name at the top of the screen.
3 - Tap Subscriptions.
4 - Select your subscription to Locals.
5 - Tap Cancel Subscription and confirm your choice.
How to Cancel Locals on Google Play
1 - Open the Google Play Store app.
2 - Select the menu icon (three horizontal lines) at the top left.
3 - Tap Subscriptions.
4 - Select your Locals subscription.
5 - Tap Cancel Subscription and follow the prompts to confirm.
How to Cancel Locals on the Locals App
1 - Open the Locals App on your mobile device.
2 - Go to your account settings.
3 - Choose the Billing & Subscriptions option.
4 - Find your coins subscription and select Manage.
5 - Toggle off the auto-renew option to cancel your subscription.
Locals.com is a platform where you can subscribe to communities created by different content creators. When you subscribe, you can choose between a monthly or annual subscription that automatically charges your credit or debit card. You can also support communities with one-time payments or tips, which are separate from subscriptions. If you ever get a bill from Locals, it’s likely for a subscription you signed up for, and you can manage, update, or cancel your subscriptions directly through the site or app.
The cancellation process on Locals is straightforward and involves going to the Manage Support page and clicking cancel, which is easy to find and execute. The user keeps access until the end of the paid period, making it clear and user-friendly with no complicated steps or hidden requirements.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Locals subscription.
How to Contact Locals
If you need assistance, here's how you can get in touch with Locals's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Locals Refund
Be persistent and clear: When contacting support, repeatedly state "I want to cancel my subscription" without engaging in negotiations or offers to stay.
Use multiple contact methods: Try emailing first to create a paper trail; if ignored, escalate to calling customer service.
Escalate if necessary: If frontline support resists, ask to speak to a supervisor or manager to enforce your cancellation request.
Cancel payment methods: Stop your credit card payments linked to the subscription to force the company to respond to declined payments.
Timing matters: Attempt cancellation just before a renewal date to avoid being charged for an unwanted next billing cycle.
Document everything: Keep records of all correspondences and calls as proof in case of disputes later.
Ignore upselling tactics: Do not negotiate or accept retention offers; firmly stick to cancellation.
Use consumer protection awareness: If cancellation is obstructed, mention your knowledge of consumer rights or threaten to dispute charges with your bank.
Check for app or website toggles: Some users have found toggling auto-renew off within the app or website before contacting support helps avoid future charges.
Why Do People Request Refunds from Locals
Payment failures: Wrong payment information or issues charging the credit card can cause cancellation.
Lack of value or reduced content quality: Users may feel the subscription no longer delivers the expected value or content.
Price increases: An increase in subscription cost without additional benefits can lead to cancellations.
Lack of subscription flexibility: Users want options to change or edit their subscriptions and may cancel if these are unavailable.
Switching to cheaper or better alternatives: Users find competing platforms with better services or prices.
Users not utilizing the subscription: Subscribers who do not actively engage with the content may cancel.
Economic reasons: Customers cutting expenses due to personal financial situations may cancel memberships.
Poor customer support experience: Slow or unhelpful support leads to dissatisfaction and cancellations.
Auto-renewal handling: Some users cancel to stop auto-renewal but retain access until subscription expiry.
Locals Refund Script
Script
Copy
Dear Locals, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Locals
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Locals Refund Policy
Locals.com allows you to cancel your subscription by going to the Manage Support page and clicking cancel to end the subscription auto-renewal. You will retain supporter access and benefits until the end of your current billing cycle or paid period. Annual subscriptions that are canceled will continue to provide access for the year but will not auto-renew thereafter.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Locals Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Locals—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
You can cancel your subscription on Locals.com at any time, and cancellation stops auto-renewal but does not refund the current billing period. Be aware there are no early cancellation fees or lock-in contracts, but subscriptions purchased via mobile app stores (Apple, Google) must be cancelled directly through those platforms, not by deleting the app or your account. Also, canceling means you keep access until the end of the paid period but will lose supporter benefits after that if you don’t renew.
Payment failures: Wrong payment information or issues charging the credit card can cause cancellation.
Lack of value or reduced content quality: Users may feel the subscription no longer delivers the expected value or content.
Price increases: An increase in subscription cost without additional benefits can lead to cancellations.
Lack of subscription flexibility: Users want options to change or edit their subscriptions and may cancel if these are unavailable.
Switching to cheaper or better alternatives: Users find competing platforms with better services or prices.
Users not utilizing the subscription: Subscribers who do not actively engage with the content may cancel.
Economic reasons: Customers cutting expenses due to personal financial situations may cancel memberships.
Poor customer support experience: Slow or unhelpful support leads to dissatisfaction and cancellations.
Auto-renewal handling: Some users cancel to stop auto-renewal but retain access until subscription expiry.
Locals.com account login credentials (username or email and password) to access your account settings and subscriptions.
Access to the Manage Support page or the "Coins & Subscriptions" section after logging in to Locals.com.
Knowledge of which subscription or membership you wish to cancel (community name or coins subscription).
For in-app purchases (iTunes/Google Play), access to your Apple App Store or Google Play Store account to manage and cancel subscriptions.
Ability to identify and select the specific subscription from the subscriptions list, expanding it for more details and cancellation action.
For credit card subscriptions, ability to use the "Manage Support" page or "Billing & Subscriptions" to toggle off auto-renewal.
Email or payment confirmation (for reference or in case of follow-up inquiries), though not required for standard cancellations on website.
Access to your device and/or browser where you are logged in to Locals.com or app store accounts.
Before cancelling a subscription on Locals, note that cancellation stops the auto-renewal but you will retain supporter access until the end of your current billing cycle or paid period. If you have an annual subscription, you will keep your benefits for the entire year, but the subscription won't automatically renew afterward. Once the subscription period ends, you will lose access to any exclusive content and supporter features tied to that membership. Also, if you made a one-time support payment, it can't be canceled, but it expires after the paid period ends.
Locals.com allows you to cancel your subscription by going to the Manage Support page and clicking cancel to end the subscription auto-renewal. You will retain supporter access and benefits until the end of your current billing cycle or paid period. Annual subscriptions that are canceled will continue to provide access for the year but will not auto-renew thereafter.
You do not need your password to cancel your subscription on Locals.com. You can go to the Manage Support page on the community website and click cancel to end your subscription, and you will retain supporter access until the end of your billing cycle. However, if you want to delete your Locals account entirely, you will need to enter your password to confirm the deletion. If you need to reset your password, you can do so here: https://locals.com/password/reset.
We've actually written a step by step guide on how to get a refund from Locals. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Locals subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Locals account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Locals online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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