Medium is a platform where you can read and enjoy stories and articles from different writers. They offer a membership subscription service that gives you access to exclusive content without ads. You can choose between monthly or yearly plans and manage your subscription easily through their website or apps. If you see charges from Medium, it's likely from a membership subscription you signed up for to get full access to all their articles and benefits.
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The cancellation process on the Medium website is straightforward, involving just a few clicks through the settings menu. Instructions for cancellation via iTunes or Google Play Store are also clearly provided, making it relatively easy for users to cancel their subscriptions through their respective platforms.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Medium subscription.
How to Cancel Medium: Step by Step
If you purchased through Medium.com:
- Sign in to your Medium account on a desktop computer.
- Go to your Settings page.
- Scroll down to the Membership section.
- Click Cancel your membership.
- If you do not see the option, sign out and request a sign-in link to the email associated with your membership.
If you purchased through iTunes:
- Open your phone or tablet's Settings.
- Tap on [your name].
- Select Subscriptions.
- Tap Medium membership.
- Tap Cancel subscription.
If you purchased through Google Play Store:
- Open the Google Play Store app.
- Tap the side menu icon.
- Select Subscriptions.
- Choose Medium subscription.
- Tap Cancel.
If you need assistance, here's how you can get in touch with Medium's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Medium Refund
- Start cancellation early before the next billing cycle to avoid charges.
- Use clear, firm language such as “I want to cancel my subscription immediately” to leave no ambiguity.
- Use the profile icon dropdown menu to locate cancellation options; sometimes the link is hidden in unexpected places.
- Be persistent: if the unsubscribe option doesn’t work, try multiple times or different browsers/devices.
- Escalate by contacting customer support directly via email or social media if regular cancellation paths fail.
- Document your cancellation attempts including screenshots or message copies to support any disputes.
- Mark unwanted emails as spam if unsubscribing doesn’t stop them.
- Check for multiple subscriptions or hidden settings that require separate cancellations.
- Timing matters: some users found success canceling shortly before the billing date rather than immediately after being charged.
- Look for misleading UI tricks: tiny or visually obscured buttons, or partial unsubscribes; ensure you fully confirm cancellation steps.
- Do not rely on account deletion as a cancellation method; Medium may not remove billing without explicit membership cancelation.
Why Do People Request Refunds from Medium
- Low value of content: Many users feel that the articles on Medium aren't worth paying to read.
- Content favoritism: The platform favors certain types of writers or narratives, limiting exposure for many authors.
- Unfair payment system: Writers in many countries do not get paid due to payment partner limitations, causing frustration.
- Poor financial return: Authors often earn very little despite significant effort and content production.
- Lack of organic growth and discovery: Stories get few views without curator approval, and the curation system is opaque and inconsistent.
- Promotion difficulties: Offsite promotion results in minimal financial return due to the payment model based on claps.
- Opaque and discouraging curation: Curators may reject articles without full reading, discouraging writers.
- Content quality issues: Presence of low-quality, repetitive content often generated by AI or copied material.
- Frustration and loss of confidence: Inconsistent curation and low engagement cause disappointment among writers.
- Unfair geographic payment discrimination: Writers outside certain countries cannot get paid, leading to feelings of unfair treatment.
- High cost versus benefit: The monthly fee is considered too high relative to the value received.
- Better alternatives available: Users find richer or more rewarding content on other platforms.
- Inconvenience of workarounds: Solutions to payment issues are impractical, leading to membership cancellation.
- Lack of sustainability: The platform is seen as no longer sustainable or worthwhile by some users.
- Membership auto-renewal concerns: Though auto-renewal is not enforced, users opt to let memberships lapse due to dissatisfaction.
Medium Refund Script
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Dear Medium, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Medium Refund Policy
Medium's subscription cancellation policy allows users to cancel their memberships at any time. If you have an auto-renewing subscription, the cancellation will take effect after the current billing period, and you retain access until then, with no refunds for the remaining days. Refunds are generally not provided unless Medium decides otherwise, and free trials require cancellation before the trial ends to avoid charges.
The Easiest Way to Get a Medium Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Medium—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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