2 - Click on the "Customer Login" option located at the top right corner.
3 - Enter your login credentials (username and password) to access your account.
4 - Once logged in, navigate to the "Subscriptions" section in your account dashboard.
5 - Select the subscription you wish to cancel.
6 - Click on the "Cancel Subscription" button.
7 - Follow the prompts to confirm your cancellation.
8 - You will receive a confirmation email indicating your subscription has been successfully canceled.
How to Cancel MetroNet on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the profile icon in the top right corner.
3 - Select "Payments & subscriptions."
4 - Tap on "Subscriptions."
5 - Find the MetroNet subscription you want to cancel and select it.
6 - Tap "Cancel subscription."
7 - Follow the prompts to complete the cancellation.
How to Cancel MetroNet on Apple (App Store)
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top to access your Apple ID settings.
3 - Tap on "Subscriptions."
4 - Find the MetroNet subscription and select it.
5 - Tap "Cancel Subscription."
6 - Follow the prompts to confirm your cancellation.
How to Cancel MetroNet on Roku
1 - Press the Home button on your Roku remote.
2 - Scroll down and select "Streaming Channels" to access Channel Store.
3 - Navigate to "My Channels" or "Manage Channels."
4 - Highlight the MetroNet channel and press the * (asterisk) button on your remote.
5 - Select "Remove channel" to unsubscribe.
6 - Confirm the removal to cancel the subscription.
MetroNet is a company that provides high-speed internet, phone, and TV services to homes and businesses. They focus on delivering fast and reliable connections, making it easy for you to stay connected. If you see a bill from them, it's likely for your internet or phone subscription, which helps keep your online activities and entertainment seamless!
Cancelling a subscription with MetroNet requires contacting customer service or navigating through their online portal, which can be somewhat convoluted. While not overly difficult, it may take a few attempts or time on hold to get the cancellation processed.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a MetroNet subscription.
How to Contact MetroNet
If you need assistance, here's how you can get in touch with MetroNet's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
What People Say About MetroNet
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MetroNet Refund Policy
MetroNet allows customers to cancel their membership or subscription at any time without penalty. To initiate the cancellation, customers must contact customer service, and any remaining balance on their account will be settled accordingly.
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Frequently Asked Questions
MetroNet may have specific terms in their service agreement that could include early-cancellation fees or a minimum contract duration, which can lock you in for a certain period. Always check for fine print regarding cancellation policies, as some promotions might appear enticing but come with hidden penalties for early termination. Be sure to read the cancellation clauses carefully to avoid any unexpected charges.
Increased costs or unexpected price hikes.
Poor customer service experiences.
Frequent service interruptions or outages.
Lack of coverage in the area.
Better deals from competitors.
Change in financial circumstances or budget cuts.
Service no longer needed due to relocation.
Speed or performance issues with internet service.
Difficulty in canceling or lack of transparency.
Intrusive marketing or unwanted communications.
Account number
Billing address
Email address associated with the account
Reason for cancellation
Last payment date
Credit card information(if applicable)
Customer service phone number(if needed for support)
Subscription details(type of service and plan)
Before cancelling your MetroNet subscription, be aware that you'll lose access to your current internet speeds, any bundled services, and potentially special promotions. Check for any early termination fees that might apply, as well as how the cancellation could affect your current billing cycle. Additionally, consider if you have any remaining contract obligations or equipment rentals that need to be returned to avoid extra charges. It's also a good idea to confirm that your cancellation has been processed to prevent future billing.
MetroNet allows customers to cancel their membership or subscription at any time without penalty. To initiate the cancellation, customers must contact customer service, and any remaining balance on their account will be settled accordingly.
Yes, you will need your password to cancel your MetroNet subscription. If you've forgotten your password, you can easily reset it by visiting [this link](https://metronet.com/reset-password). Once you have access to your account, you'll be able to manage your subscription details and proceed with cancellation.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MetroNet subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MetroNet account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MetroNet online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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