Mister Car Wash offers eco-friendly car washes with special treatments like Titanium 360° shine and protection, Carnauba Wax, and wheel polish at over 500 locations. One popular option is their Unlimited Wash Club, a monthly subscription plan that lets you get as many car washes as you want, with billing happening monthly charging your payment method automatically. You get a membership pass linked to your vehicle for easy access. Other services include single washes, business accounts, and special wash passes with different levels of benefits.
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Cancellation can be done online, by phone, email, or even in person, which provides multiple accessible options. The need to cancel at least 7 days before renewal and possibly provide identifying information makes it slightly more involved but still relatively straightforward.
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minutes to cancel a Mister Car Wash subscription.
How to Cancel Mister Car Wash: Step by Step
If you purchased through MisterCarWash.com:
- Log In to your Mister Car Wash account.
- Go to the Manage Memberships section after clicking the Profile Icon or the Account tab.
- Select the membership you would like to update.
- Select Edit Membership.
- Select Cancel Membership.
- Select the reason for your cancellation.
- Scroll down and tap Cancel My Membership.
- After successful cancellation, you will see a confirmation pop-up and receive a confirmation email.
Tips & Tricks for Canceling Mister Car Wash
- Call and speak directly to a manager rather than front-line employees who may not have authority to cancel memberships.
- Be persistent and clear about your desire to cancel; mention that you want confirmation of cancellation.
- Send an email requesting cancellation and keep a copy for proof; include your membership details and request written confirmation.
- Use firm but polite language, stating you want your membership discontinued immediately and no further charges applied.
- Check your bank statements regularly to spot any continued charges after cancellation and report them quickly.
- If initial cancellations fail, escalate by sending a certified letter to the main company or home location to create an official record.
- Try cancelling online via portal.mrwash.com as the FTC's click-to-cancel rule now requires easy online cancellation options.
- Cancel at the end of the billing cycle to avoid overlap or additional charges.
- Document all interactions—dates, names, and what was said—for reference if disputes arise.
- When talking to customer service, mention consumer protection rules if they resist cancellation, such as the FTC's rule on easy cancellation of subscriptions.
- Some users reported success by going in person to a local Mister Car Wash location and requesting cancellation directly from an authorized manager.
Mister Car Wash Customer Service Info
If you need assistance, here's how you can get in touch with Mister Car Wash's support team.
Cancel Mister Car Wash Script
Script
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Dear Mister Car Wash Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my personal circumstances, I find that I no longer require this service.
I appreciate the quality service you provide and thank you for your understanding in this matter. Please confirm the cancellation at your earliest convenience.
Best regards,
Frequently Asked Questions
Mister Car Wash allows you to cancel your membership online by logging into your account, selecting the membership to update, and following the cancellation steps in the app or website. After cancellation, you will receive a confirmation email. However, according to their policy, membership fees are nonrefundable and there are no refunds or credits for partially used membership periods.
You do need your password to cancel your Mister Car Wash subscription as you must log in to your online account to manage and cancel your membership. The cancellation process requires you to log into the account linked with your membership. If you have forgotten your password, you can reset it at this URL: https://mistercarwash.com/authentication-forgot-password/. This link allows you to receive a verification code to reset your password and gain access to your account for cancellation.
- Cost of Membership
- Quality of Wash
- Moving
- Not Using my Membership
- Customer Service
Mister Car Wash requires you to cancel your Unlimited Wash Club membership at least 7 days before the next billing cycle to avoid being charged for the next month, which can be a landmine if you're not careful with timing. There are no refunds for partially used periods, so once you pay, that money is gone regardless of whether you use the service or not. You can cancel online, in-person, by email, or phone, but be prepared to provide identifying info if canceling by phone. Also, memberships can be terminated or canceled by Mister Car Wash without notice and no credit given to you in that case. So, watch out for the timing and no refund policy when canceling.
Before cancelling your Mister Car Wash Unlimited Wash Club membership, know that you must cancel at least 7 days before the next billing cycle to avoid automatic charges. After cancellation, your vehicle will still have access through the current billing period, but you will lose access to unlimited washes once that period ends. There are no refunds for paid membership fees, even if you only partially use the service. You can cancel in multiple ways including via the website, at a location, email, or phone, and your digital account will remain active, allowing easy reactivation if you choose to return.
- Full Name associated with the membership
- Membership Number, Barcode, or Member Pass Number
- Last Four Digits of Payment Method (credit/debit card used for the membership, or last four digits of Apple Pay/Google Pay Device Account Number)
- Phone Number linked to the account
- Email Address used for registration
- Linked Account (must link your membership to your online account or app before canceling online)
- Reason for Cancellation (may be prompted during the process)
- Advance Notice (some locations require a 30-day written or verbal notice)
- Signed Written Cancellation Request (if mailing or if required by some locations, include signature and date)
- Confirmation Email or Reference Number (keep record for your files)
We've actually written a step by step guide on how to get a refund from Mister Car Wash. Check it out!
The Easiest Way to Cancel Mister Car Wash
If you’re frustrated trying to cancel your subscription, membership, or bill from Mister Car Wash—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Mister Car Wash?
Mister Car Wash, MCW#1001-123 MAIN St, MISTER CAR WASH 335, MCW, MCW together with store number (e.g., MCW#0000)
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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