Mister Car Wash offers eco-friendly car washes with special treatments like Titanium 360° shine and protection, Carnauba Wax, and wheel polish at over 500 locations. One popular option is their Unlimited Wash Club, a monthly subscription plan that lets you get as many car washes as you want, with billing happening monthly charging your payment method automatically. You get a membership pass linked to your vehicle for easy access. Other services include single washes, business accounts, and special wash passes with different levels of benefits.
Cancellation can be done online, by phone, email, or even in person, which provides multiple accessible options. The need to cancel at least 7 days before renewal and possibly provide identifying information makes it slightly more involved but still relatively straightforward.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Mister Car Wash subscription.
How to Cancel Mister Car Wash: Step by Step
If you purchased through MisterCarWash.com:
Log In to your Mister Car Wash account.
Go to the Manage Memberships section after clicking the Profile Icon or the Account tab.
Select the membership you would like to update.
Select Edit Membership.
Select Cancel Membership.
Select the reason for your cancellation.
Scroll down and tap Cancel My Membership.
After successful cancellation, you will see a confirmation pop-up and receive a confirmation email.
How to Contact Mister Car Wash
If you need assistance, here's how you can get in touch with Mister Car Wash's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
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Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Mister Car Wash Refund
Call and speak directly to a manager rather than front-line employees who may not have authority to cancel memberships.
Be persistent and clear about your desire to cancel; mention that you want confirmation of cancellation.
Send an email requesting cancellation and keep a copy for proof; include your membership details and request written confirmation.
Use firm but polite language, stating you want your membership discontinued immediately and no further charges applied.
Check your bank statements regularly to spot any continued charges after cancellation and report them quickly.
If initial cancellations fail, escalate by sending a certified letter to the main company or home location to create an official record.
Try cancelling online via portal.mrwash.com as the FTC's click-to-cancel rule now requires easy online cancellation options.
Cancel at the end of the billing cycle to avoid overlap or additional charges.
Document all interactions—dates, names, and what was said—for reference if disputes arise.
When talking to customer service, mention consumer protection rules if they resist cancellation, such as the FTC's rule on easy cancellation of subscriptions.
Some users reported success by going in person to a local Mister Car Wash location and requesting cancellation directly from an authorized manager.
Why Do People Request Refunds from Mister Car Wash
Cost of Membership
Quality of Wash
Moving
Not Using my Membership
Customer Service
Mister Car Wash Refund Script
Script
Copy
Dear Mister Car Wash, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Mister Car Wash Refund Policy
Mister Car Wash allows you to cancel your membership online by logging into your account, selecting the membership to update, and following the cancellation steps in the app or website. After cancellation, you will receive a confirmation email. However, according to their policy, membership fees are nonrefundable and there are no refunds or credits for partially used membership periods.
The Easiest Way to Get a Mister Car Wash Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Mister Car Wash—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Mister Car Wash requires you to cancel your Unlimited Wash Club membership at least 7 days before the next billing cycle to avoid being charged for the next month, which can be a landmine if you're not careful with timing. There are no refunds for partially used periods, so once you pay, that money is gone regardless of whether you use the service or not. You can cancel online, in-person, by email, or phone, but be prepared to provide identifying info if canceling by phone. Also, memberships can be terminated or canceled by Mister Car Wash without notice and no credit given to you in that case. So, watch out for the timing and no refund policy when canceling.
Cost of Membership
Quality of Wash
Moving
Not Using my Membership
Customer Service
Full Name associated with the membership
Membership Number, Barcode, or Member Pass Number
Last Four Digits of Payment Method (credit/debit card used for the membership, or last four digits of Apple Pay/Google Pay Device Account Number)
Phone Number linked to the account
Email Address used for registration
Linked Account (must link your membership to your online account or app before canceling online)
Reason for Cancellation (may be prompted during the process)
Advance Notice (some locations require a 30-day written or verbal notice)
Signed Written Cancellation Request (if mailing or if required by some locations, include signature and date)
Confirmation Email or Reference Number (keep record for your files)
Before cancelling your Mister Car Wash Unlimited Wash Club membership, know that you must cancel at least 7 days before the next billing cycle to avoid automatic charges. After cancellation, your vehicle will still have access through the current billing period, but you will lose access to unlimited washes once that period ends. There are no refunds for paid membership fees, even if you only partially use the service. You can cancel in multiple ways including via the website, at a location, email, or phone, and your digital account will remain active, allowing easy reactivation if you choose to return.
Mister Car Wash allows you to cancel your membership online by logging into your account, selecting the membership to update, and following the cancellation steps in the app or website. After cancellation, you will receive a confirmation email. However, according to their policy, membership fees are nonrefundable and there are no refunds or credits for partially used membership periods.
You do need your password to cancel your Mister Car Wash subscription as you must log in to your online account to manage and cancel your membership. The cancellation process requires you to log into the account linked with your membership. If you have forgotten your password, you can reset it at this URL: https://mistercarwash.com/authentication-forgot-password/. This link allows you to receive a verification code to reset your password and gain access to your account for cancellation.
We've actually written a step by step guide on how to get a refund from Mister Car Wash. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Mister Car Wash subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Mister Car Wash account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Mister Car Wash online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Mister Car Wash MCW#1001-123 MAIN St MISTER CAR WASH 335 MCW MCW together with store number (e.g. MCW#0000)
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We'll cancel them for you and even try to get you a refund
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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