Mural Health is all about helping you take control of your health in a simple way. They provide subscription services that give you access to personalized wellness tools and expert support. If you see a charge from them, it’s likely for ongoing services that help you stay on track with your health goals.
Cancelling a subscription with Mural Health typically involves accessing the user account settings, which may require some navigation. While not overly complex, it may take a little time for users to find the correct options.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Mural Health subscription.
How to Cancel Mural Health: Step by Step
If you purchased through Mural Health:
Visit the Mural Health website at muralhealth.com.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Click on Subscriptions or Billing.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email once the cancellation is successful.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find and select your Mural Health subscription.
Tap Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Select your Mural Health subscription.
Tap on Cancel subscription and follow the prompts to confirm.
If you purchased through a Third-Party Merchant:
Contact the third-party merchant directly through their customer service.
Provide them with your account details to verify the purchase.
Request cancellation of your Mural Health subscription.
How to Contact Mural Health
If you need assistance, here's how you can get in touch with Mural Health's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Mural Health Refund
Contact Customer Support Promptly: Reach out during business hours for a better chance of immediate assistance.
Use Clear Language: Be direct and state clearly that you want to cancel your subscription.
Escalate If Necessary: Request to speak to a supervisor if the first representative cannot help you.
Document Everything: Keep records of your correspondence, including dates, times, and names of representatives.
Be Polite but Firm: Maintaining a polite tone may lead to better outcomes with customer service.
Try Multiple Channels: Use email, phone, and live chat; some users report better luck with one over the other.
Timing Matters: Call or chat early in the day or late in the week for potentially shorter wait times.
Watch for Offers: Users report success in cancelling after being offered discounts or alternative plans instead.
Stay Persistent: If the first attempt fails, try again with a different representative or through another method.
Request Confirmation: Always ask for a confirmation email of your cancellation for your records.
Use Social Media: Posting on platforms like Twitter can sometimes prompt quicker resolutions.
Know Your Rights: Familiarize yourself with consumer protection laws relevant to subscriptions in your region.
Engage the Community: Seek advice or share experiences on platforms like Reddit to find updated strategies.
Why Do People Request Refunds from Mural Health
High costs associated with the membership.
Lack of usage or need for the service.
Finding a better alternative or competitor.
Poor customer service experiences.
Changes in personal circumstances, such as a job loss or financial issues.
Not meeting expectations regarding features or outcomes.
Technical issues or software difficulties.
Changing priorities in lifestyle or wellness goals.
Desire to reduce recurring expenses.
Concerns over privacy and data security.
Mural Health Refund Script
Script
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Dear Mural Health, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Mural Health Refund Policy
Mural Health offers a flexible membership subscription model allowing users to cancel their membership at any time. Upon cancellation, users retain access to their benefits until the end of the current billing cycle, after which no further charges will occur. It's important to review specific terms on their website for any unique conditions or notices.
The Easiest Way to Get a Mural Health Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Mural Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Mural Health may utilize tactics like requiring advance notice for cancellation or embedding lengthy terms in their agreement that can create confusion. Always check for any potential early cancellation fees or commitment periods that could lock you in longer than you'd like. Familiarize yourself with their cancellation policy to avoid unwanted charges and ensure you can opt out without hassle.
High costs associated with the membership.
Lack of usage or need for the service.
Finding a better alternative or competitor.
Poor customer service experiences.
Changes in personal circumstances, such as a job loss or financial issues.
Not meeting expectations regarding features or outcomes.
Technical issues or software difficulties.
Changing priorities in lifestyle or wellness goals.
Desire to reduce recurring expenses.
Concerns over privacy and data security.
User Account Information (email address, username)
Subscription Plan Details (type of plan, duration)
Payment Information (credit card details or payment method)
Billing Date (last payment date, next billing date)
Cancellation Policy (terms and conditions)
Confirmation of Cancellation (email or notification)
Customer Support Contact (email or phone number)
Account Security Questions (if applicable)
Reason for Cancellation (optional feedback)
Before cancelling your Mural Health subscription, be aware that you will lose access to all premium features, including personalized health data insights and advanced tracking tools. Consider whether you need to download or save any of your health reports or data before the cancellation takes effect, as you may not be able to retrieve them later. Additionally, check if there are any outstanding bills or commitments that could affect your cancellation process, and remember that even after cancellation, you may still have access until the end of your current billing cycle.
Mural Health offers a flexible membership subscription model allowing users to cancel their membership at any time. Upon cancellation, users retain access to their benefits until the end of the current billing cycle, after which no further charges will occur. It's important to review specific terms on their website for any unique conditions or notices.
To cancel your Mural Health subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it by visiting [this link](https://muralhealth.com/reset-password). If you need further assistance, you can also reach out to their customer support for help.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Mural Health subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Mural Health account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Mural Health online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Anonymous User
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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