The Ultimate Step by Step Guide to Cancelling an Opodo Prime Subscription or Membership (opodo.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 10, 2025
Opodo Prime is a subscription service that helps you save money on flights, hotels, and car rentals for a whole year. With a Prime membership, you get discounts that can save you up to €100 on flights, €270 off accommodation, and cheap car rentals starting at €12 per day. You also get monthly promo codes, a Price Freeze feature to lock in good car rental deals, and special discounts for friends and family when they book with your Prime benefits. Plus, you get VIP customer support and travel tips, making it a smart choice if you travel often or plan big trips.
The cancellation process is clearly described and available both via a 24/7 phone line and an online method, which involves only four straightforward steps within the user account interface. The process does require logging in and navigating through the account settings, but it is not overly complicated or time-consuming, making it relatively easy to cancel compared to other subscriptions.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Opodo Prime subscription.
How to Cancel Opodo Prime: Step by Step
If you purchased through Opodo website:
Call customer service at +442086118967 (available 24/7):
State that you wish to cancel your Opodo Prime subscription.
Follow any instructions provided by the customer service representative.
Cancel online through your Prime account:
Step 1: Reset your password if you’ve forgotten it.
Step 2: Login to your Prime account via the "My account/My Prime" section.
Step 3: Go to your Prime Profile and click on "Manage subscription."
Step 4: Click on “Cancel” and follow the steps to confirm your cancellation.
How to Contact Opodo Prime
If you need assistance, here's how you can get in touch with Opodo Prime's support team.
Phone
The phone is not available.
Email
The email is not available.
Site
The site is not available.
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Opodo Prime Refund
Cancel within the 14-day refund window as refunds are generally only available if no Prime privileges have been used.
Prepare your booking reference in advance; it is mandatory to fill in this when submitting cancellation.
Cancel online through 'My Prime' section if possible, but most users report having to resort to calling customer service or emailing.
Call Opodo customer service at +442086118967, which is reportedly available 24/7 and often necessary to complete cancellation.
Persist with customer service calls, sometimes repeatedly calling leads to success in cancellation.
Save all email communications as proof in case of disputes or if Opodo continues to charge after cancellation.
Use clear, firm language in cancellation requests; stating you want to cancel immediately and do not want future charges can help.
Dispute charges with your credit card provider if Opodo charges you despite cancellation, especially with proof of cancellation emails.
Avoid third-party cancellation services as many users report them as scams or ineffective.
Cancel well before the annual renewal date because Opodo auto-renews membership and can take funds without explicit renewal confirmation.
Check cancellation policies for your specific country as some local Opodo sites may allow straightforward online cancellation.
If calling internationally, consider VoIP or internet calling to avoid high call charges.
Why Do People Request Refunds from Opodo Prime
Unwanted automatic renewal charges from Opodo Prime without explicit consent.
Difficulty logging into the membership or using the Opodo Prime features as promised.
Perception of Opodo Prime as a scam due to poor transparency or misleading trial terms.
Inability to cancel the subscription easily or being continually charged despite cancellation attempts.
No refunds given for remaining subscription term if cancellation is requested after trial period.
Refund delays and complications in processing refund transactions.
Low satisfaction with the value received compared to the cost of the membership.
Charges made without user consent, leading to frustration and refund requests.
Trial period terms cause confusion, and some users forget to cancel before being charged.
Opodo Prime Refund Script
Script
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Dear Opodo Prime, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Opodo Prime Refund Policy
Opodo Prime membership can be canceled online by logging into your Prime account through the Opodo website or app, navigating to the "My Prime account" section, selecting "Manage subscription," and clicking the "Cancel" link to confirm and disable auto-renewal. The subscription auto-renews unless canceled, and cancelling means you lose benefits like cheaper bookings, VIP support, and exclusive offers. You can also cancel by calling Opodo's dedicated Prime line at +442086118967.
The Easiest Way to Get a Opodo Prime Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Opodo Prime—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Opodo Prime allows you to cancel your subscription anytime either by calling their support or easily online through your account profile, which stops auto-renewal. However, be aware that cancellation means losing any ongoing free trial or benefits immediately and the subscription won't refund any unused portion. There are no hidden lock-ins or early cancellation fees, but auto-renewal charges will apply if you don't cancel before expiry, which can be a costly surprise if overlooked.
Unwanted automatic renewal charges from Opodo Prime without explicit consent.
Difficulty logging into the membership or using the Opodo Prime features as promised.
Perception of Opodo Prime as a scam due to poor transparency or misleading trial terms.
Inability to cancel the subscription easily or being continually charged despite cancellation attempts.
No refunds given for remaining subscription term if cancellation is requested after trial period.
Refund delays and complications in processing refund transactions.
Low satisfaction with the value received compared to the cost of the membership.
Charges made without user consent, leading to frustration and refund requests.
Trial period terms cause confusion, and some users forget to cancel before being charged.
Email address associated with your Opodo Prime account
Account password to log in online
Full name (First and Last Name)
Address (street, house number, postcode, city)
Cancellation request stated clearly if contacting support (by phone, email, or cancellation letter)
Membership details (such as account number or username, if asked by customer support)
Confirmation of cancellation (request confirmation number or cancellation email from support)
If mailing a letter: explicit request for immediate cancellation and, if desired, reference to data deletion under UK data protection law
If on a free trial: cancel at least 24 hours before trial ends to avoid charges
Before cancelling your Opodo Prime subscription, know that you will lose access to exclusive member-only benefits such as significant savings on flights, hotels, and car rentals, including up to €100 per flight and €270 off accommodation. You'll miss out on over €300 monthly in exclusive promo codes and the ability to share Prime discounts with up to 4 friends or family members even if they are not traveling with you. Additionally, you lose VIP customer support with fast response times and benefits like Price Freeze that secure prices for your travel bookings. Important to consider: you must manually cancel at least 24 hours before your trial ends or subscription renews to avoid being charged, and cancellation stops future renewals but does not refund the current term.
Opodo Prime membership can be canceled online by logging into your Prime account through the Opodo website or app, navigating to the "My Prime account" section, selecting "Manage subscription," and clicking the "Cancel" link to confirm and disable auto-renewal. The subscription auto-renews unless canceled, and cancelling means you lose benefits like cheaper bookings, VIP support, and exclusive offers. You can also cancel by calling Opodo's dedicated Prime line at +442086118967.
To cancel your Opodo Prime subscription, you generally need to contact Opodo customer service directly. While you may not need your password to call and request cancellation, you will need to verify your identity by providing personal details linked to your account. If you do have your password, you can cancel through your account online for a smoother process. If you need to reset your password, you can do so here: https://www.opodo.com/account/forgot-password/. This way, you can manage the cancellation yourself if preferred.
We've actually written a step by step guide on how to get a refund from Opodo Prime. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Opodo Prime subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Opodo Prime account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Opodo Prime online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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