Parcel Pending offers a subscription service mainly for property managers to lease smart locker solutions that help manage package deliveries. With a simple monthly fee, subscribers get access to these lockers without any upfront cost, and the fee covers all locker-related expenses like maintenance and shipping. This makes it easier for buildings to add secure package lockers as an amenity for residents without extra hassles. If you're seeing a charge from VXNBILL.COM related to Parcel Pending, it's likely the monthly subscription fee for these smart locker services at your property.
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The cancellation process is done online via VXNBILL.COM and requires email verification and partial credit card information, which is straightforward but requires some steps that might cause slight inconvenience.
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minutes to cancel a Parcel Pending, VXNBILL.COM subscription.
How to Cancel Parcel Pending, VXNBILL.COM: Step by Step
If you purchased through ParcelPending.com:
- Log into your account at my.parcelpending.com.
- Navigate to the account settings or membership options.
- Select the option to close your account.
- Confirm that you wish to close your account to cancel your subscription.
- Review any prompts or information regarding package deliveries and arrangements with other delivery services.
Tips & Tricks for Canceling Parcel Pending, VXNBILL.COM
- Be firm and consistent: Respond to any pushback by repeatedly stating, "I want to cancel my subscription." Don't engage in sales pitches.
- Use clear, direct language: Make it absolutely clear you want cancellation, ignoring scripts or attempts to upsell.
- Escalate if necessary: If initial support resists cancellation, ask to speak with a supervisor or escalate through multiple contact methods (email, phone, website).
- Contact customer support via multiple channels: Use email (support@vxnbill.com), phone (855-849-1110), and online account management on VXNBILL.COM.
- Verify identity quickly: Have your email and the last 4 digits of your payment method ready to speed up verification.
- Cancel before renewal date: Timing cancellation close to, but before, the renewal date to avoid next cycle charges.
- Document everything: Save emails, call logs, and screenshots as proof in case of dispute or continued charges.
- Use location-based trick: Changing your IP to California via VPN may enable easier cancellation due to state law requiring companies to provide cancellation by the same method as signup.
- Be prepared for resistance: Customer service may call repeatedly or send unmarked mail; persist firmly or consider cutting off payment methods as last resort.
- Challenge unauthorized charges: If cancellation fails or charges continue, dispute transactions with your credit card company.
Parcel Pending, VXNBILL.COM Customer Service Info
If you need assistance, here's how you can get in touch with Parcel Pending, VXNBILL.COM's support team.
Cancel Parcel Pending, VXNBILL.COM Script
Script
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Dear Parcel Pending Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Parcel Pending. Due to recent changes in my circumstances, I can no longer maintain this subscription.
I appreciate the service you have provided, but I believe this is the best decision for me at this time. Please confirm that my subscription has been canceled and let me know if there are any additional steps I need to take.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Parcel Pending's subscription cancellation policy requires all cancellations to be done through VXNBILL.COM, their online billing solution. Users must verify their account with their email and the last four digits of the credit card used for subscription. No specific refund policy details were provided in the sources available.
To cancel your subscription with Parcel Pending (VXNBILL.COM), you will need to log into your account at my.parcelpending.com where you can find the option to close your account. This means you will need your password to access the account. If you need to reset your password, you can do so via this link: https://my.parcelpending.com/login. There is no indication that phone or chat support can cancel your subscription without logging in.
- Multiple unexpected charges in a short time period, causing card issues.
- Difficulty canceling subscriptions, often requiring updating billing information, which users fear leads to more charges.
- Unauthorized or accidental charges for subscriptions users did not intend to keep or pay for.
- Continued charges after attempts to cancel, leading to frustration and refund requests.
- Lack of clear refund policy or refusal to provide refunds regardless of circumstances.
- Perceived dishonesty in billing and cancellation practices.
- Concerns about fraudulent charges and users contemplating fraud complaints.
Parcel Pending via VXNBILL.COM requires you to cancel through their online billing platform with account verification (email and credit card digits). You can cancel at any time, but you must do so before the renewal period ends to avoid automatic charges; payments are non-refundable and no refunds are given for the current billing period. There are no contracts, lock-ins, or early-cancellation fees, but failure to cancel on time can lead to unwanted renewals, which is the main catch to be aware of.
Before cancelling a Parcel Pending subscription, be aware that you will lose access to their smart locker services which include maintenance, service, and package retrieval. This service significantly improves package management, reduces staff workload, and enhances resident satisfaction and lease renewals. Cancelling means you no longer benefit from the convenience of 24/7 package access and the support included in the subscription's all-inclusive monthly fee. Additionally, any billing or payment services managed through VXNBILL.COM will require you to verify your identity for the cancellation process, and access typically continues until the end of the current billing period without early cancellation fees.
- Email address associated with your Parcel Pending (VXNBILL.COM) account
- Last 4 digits of the credit card used for the subscription or membership
- Full name as registered on your Parcel Pending or VXNBILL account
- Account number or User ID (often found on account correspondence or in your online account)
- Name of the subscription service (Parcel Pending, VXNBILL.COM, or description from the invoice)
- Move-out date if cancelling due to relocation (for Parcel Pending locker services)
- Reason for cancellation (optional but recommended for clarity)
- Relevant invoice or transaction numbers (if available for faster processing)
- Statement requesting cancellation and authorizing no further charges
- Access to your online account (to log in and complete cancellation, if chosen)
We've actually written a step by step guide on how to get a refund from Parcel Pending, VXNBILL.COM. Check it out!
The Easiest Way to Cancel Parcel Pending, VXNBILL.COM
If you’re frustrated trying to cancel your subscription, membership, or bill from Parcel Pending, VXNBILL.COM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Parcel Pending, VXNBILL.COM?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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