2 - Call Customer Support at 800-523-5760 and provide the representative with your account details.
3 - Provide necessary information such as your name and the last four digits of your credit card or order number for verification.
4 - Once your request is processed, you will receive a confirmation of your cancellation.
5 - Monitor your billing statements to ensure that no further charges are applied.
Performance Golf mainly offers online golf training programs and memberships to help golfers improve their game. They have a Scratch Club membership which is a subscription-based service focused on lowering your golf handicap by 5 strokes in 30 days with continuous improvement. This membership includes access to training from top coaches, skill challenges, score tracking, and an app, along with bonuses like AI swing analysis and free swing reviews. Subscriptions are billed monthly ($39/month) or annually ($199/year), both with a 30-day money-back guarantee and no contracts, so you might see charges from Performance Golf if you subscribe to one of these memberships or buy an online training program.
The cancellation process for Performance Golf subscriptions is relatively straightforward as it requires only sending an email or calling the customer support number provided. There are no complicated steps or multiple screens involved, but it does require the user to take direct action via email or phone rather than an automated online cancellation system, which slightly increases the difficulty.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Performance Golf subscription.
How to Contact Performance Golf
If you need assistance, here's how you can get in touch with Performance Golf's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Performance Golf Refund
Call directly: Phone cancellation is required; use the customer service number (800-523-5760) as online cancellation isn’t available.
Email persistence: Send clear, concise cancellation requests via email to customersolutions@performancegolf.com and follow up repeatedly.
Cancel within trial: Cancel during the 14-day free trial to avoid charges; after that, monthly fees apply.
Dispute charges: If unwanted charges post-cancellation occur, contact your credit card company to dispute billing.
Return product: Returning the product sometimes helps negotiate cancellation or reduced fees.
Use burner info: Users recommend using burner cards, emails, and phone numbers to avoid permanent billing ties.
Demand confirmation: Request written or email confirmation of cancellation and refunds.
Escalate if ignored: If unresponsive, escalate by filing complaints with the Better Business Bureau or FTC.
Keep records: Document all communication attempts, dates, and names of representatives spoken to.
Timing matters: Make cancellation calls during business hours and early in the day to increase chances of speaking to a live agent promptly.
Strong language: Politely but firmly state your intent to cancel and reference deceptive billing or unauthorized charges if applicable.
Ignore marketing: After cancellation, ask to be removed from marketing lists to avoid follow-up calls and texts.
Why Do People Request Refunds from Performance Golf
Unexpected monthly subscription fees charged after free trials or product purchases without clear customer awareness.
Deceptive or hidden subscription charges bundled with product purchases, leading to surprise billing.
Difficulty cancelling subscriptions due to unclear or cumbersome cancellation processes, often requiring phone calls.
Persistent unsolicited marketing calls and texts even after requests to stop.
Fraud accusations related to unauthorized charges or delayed refunds on disputed charges.
Confusing billing practices and surprise charges causing customer frustration.
Ongoing charges after cancellation requests, indicating poor subscription management.
High-pressure sales tactics including forced views of promotional videos and upsells at checkout.
Automatic enrollment in monthly subscriptions required to complete product purchases, which customers may not clearly consent to.
Performance Golf Refund Script
Script
Copy
Dear Performance Golf, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Performance Golf
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Performance Golf Refund Policy
Performance Golf allows members to cancel their membership at any time by emailing support@performancegolf.com or calling 800-523-5760. They offer a 30-day satisfaction guarantee where you can cancel within 30 days for a full refund if not fully satisfied.
Get help with your refund
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The Easiest Way to Get a Performance Golf Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Performance Golf—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Performance Golf allows you to cancel your membership or subscription at any time with no contracts or lock-ins. They offer a 30-day money-back guarantee on monthly and annual subscriptions, and Scratch Club members benefit from an unconditional refund policy and a "Shave-5-Strokes-Or-It’s-Free" guarantee. There are no early cancellation fees or tricky gimmicks preventing cancellation, so you can cancel simply by reaching out via email or phone.
Unexpected monthly subscription fees charged after free trials or product purchases without clear customer awareness.
Deceptive or hidden subscription charges bundled with product purchases, leading to surprise billing.
Difficulty cancelling subscriptions due to unclear or cumbersome cancellation processes, often requiring phone calls.
Persistent unsolicited marketing calls and texts even after requests to stop.
Fraud accusations related to unauthorized charges or delayed refunds on disputed charges.
Confusing billing practices and surprise charges causing customer frustration.
Ongoing charges after cancellation requests, indicating poor subscription management.
High-pressure sales tactics including forced views of promotional videos and upsells at checkout.
Automatic enrollment in monthly subscriptions required to complete product purchases, which customers may not clearly consent to.
Full name associated with the account or subscription
Email address used for account registration or billing
Membership number or order number if available
Phone number used for registration or support contact
Billing details or last four digits of the payment method, if requested by support
Program or subscription name you wish to cancel (such as "Scratch Club" or a specific course)
Reason for cancellation (may be asked but is generally optional)
Login credentials (to log into your Performance Golf account if self-service cancellation is available)
Confirmation via email or phone to complete the cancellation and receive proof
Before cancelling a subscription or membership with Performance Golf, it's important to know that you can cancel at any time by contacting support via email or phone. Upon cancellation, you'll lose access to personalized coaching content, training programs, and any exclusive features associated with your membership. Additionally, cancellation may result in the immediate cessation of access to all digital resources provided under your subscription. Make sure to consider any ongoing training or coaching commitments before you cancel as you won't be able to access these benefits afterward.
Performance Golf allows members to cancel their membership at any time by emailing support@performancegolf.com or calling 800-523-5760. They offer a 30-day satisfaction guarantee where you can cancel within 30 days for a full refund if not fully satisfied.
To cancel your Performance Golf subscription, you can do so by emailing support@performancegolf.com or calling 800-523-5760. Generally, it does not appear that you need your password to request cancellation, as there is phone and email support available for this purpose. However, if you need to reset your password for any other account access, you can do so at https://members.performancegolf.com/forgot-password/. So, for cancellation, having your password is not mandatory, but you have the option to reset it if needed for other services.
We've actually written a step by step guide on how to get a refund from Performance Golf. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Performance Golf subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Performance Golf account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Performance Golf online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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