The Ultimate Step by Step Guide to Cancelling a Pestie Subscription or Membership (pestie.com)
By
Bella K.
|
Published
June 30, 2025
|
Updated
July 18, 2025
Pestie offers a DIY pest control subscription called the Smart Pest Plan, where they send you pro-grade pest control products tailored to your home's location and pest issues. Each shipment includes everything you need to apply the treatment yourself, like pesticide concentrate, a sprayer (first shipment only), gloves, and instructions. They automatically send refills every 2-3 months when pest activity is likely, so your home stays protected year-round, and you get a 10% discount on your first charge. If you ever have a bug problem, their experts provide free support and if needed, additional treatments or refunds at no extra cost.
Cancelling a Pestie subscription is relatively straightforward as it can be done anytime through the 'Manage Account' link on their website. Additionally, support is available via email for refund requests, making the process user-friendly and not overly complicated.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Pestie subscription.
How to Cancel Pestie: Step by Step
If you purchased through Pestie.com:
Log into your Pestie account.
Navigate to your subscription settings:
Look for the "Manage Account" link on the homepage or account page.
Select your subscription to view details.
Choose the cancellation option.
Follow the prompts to confirm cancellation.
If you need a prorated refund, contact Pestie support:
Contact customer support repeatedly: Cancelling through the website is not possible; persistence in emailing or messaging is key.
Request cancellation well before renewal: Start cancelation requests at least 3 weeks prior to avoid unwanted charges.
Ignore generic offers to not respond: Pestie may send generic cancellation offer emails; do not ignore if you want to cancel.
Be firm in communications: Clearly state you want to cancel and do not engage with offers to retain your subscription.
Document all communications: Save emails and messages as evidence in case of disputes about cancellation confirmation.
Escalate if ignored: If no responses, escalate by filing complaints with the BBB or relevant consumer protection agencies.
Consider stopping payments as last resort: Cancel the credit card associated with the subscription or ask your bank to block payments after contract expiry.
Visit their office if feasible: Some users have found success cancelling in person.
Do not provide credit card info lightly: To avoid subscription traps, avoid giving payment details unless fully committed.
Prepare for persistence and delay tactics: Pestie may claim cancellation is not confirmed or require unnecessary communication before processing.
Use direct, no-nonsense language: For example, "This message is to confirm my cancellation effective immediately. Please cease all charges."
Why Do People Request Refunds from Pestie
Difficulty cancelling: Cancellation cannot be done directly on their website and requires contacting customer support, which is often unresponsive.
Unwanted shipments: Despite cancellation attempts, products were shipped, and customers were required to pay for these shipments.
Poor customer service: Slow or no responses to cancellation requests and refund inquiries.
Refund issues: Problems with obtaining refunds for shipments that were not wanted or not yet sent.
Product effectiveness concerns: Customers dissatisfied with treatment results, especially with ongoing infestations or specific pests like bed bugs and termites.
Inconvenient usage: Frequent reapplication required, especially for homes with pets, which some customers find inconvenient.
Subscription auto-renewal: Quarterly auto-renewal requiring active cancellation to stop charges.
Limited customer support hours: Support available only during business hours, not 24/7.
Quantity concerns: Skepticism about the amount of pesticide being insufficient for larger homes.
Pestie Refund Script
Script
Copy
Dear Pestie, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Pestie Refund Policy
Pestie allows subscription cancellations anytime via the “Manage Account” section on their website, with no cancellation fees. They offer a Pestie Promise guaranteeing satisfaction, providing solutions or refunds if their pest control does not improve the situation. For prorated refunds on subscriptions, customers should contact Pestie support directly.
The Easiest Way to Get a Pestie Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Pestie—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Pestie allows you to cancel your subscription at any time easily through the "Manage Account" link on their website or by contacting their support. There are no reported lock-ins, contracts, or early-cancellation fees, and the subscription renews automatically until you cancel. If you want a prorated refund after cancellation, you need to contact their support team. The main thing to watch for is that charges are automatically recurring unless you proactively cancel.
Difficulty cancelling: Cancellation cannot be done directly on their website and requires contacting customer support, which is often unresponsive.
Unwanted shipments: Despite cancellation attempts, products were shipped, and customers were required to pay for these shipments.
Poor customer service: Slow or no responses to cancellation requests and refund inquiries.
Refund issues: Problems with obtaining refunds for shipments that were not wanted or not yet sent.
Product effectiveness concerns: Customers dissatisfied with treatment results, especially with ongoing infestations or specific pests like bed bugs and termites.
Inconvenient usage: Frequent reapplication required, especially for homes with pets, which some customers find inconvenient.
Subscription auto-renewal: Quarterly auto-renewal requiring active cancellation to stop charges.
Limited customer support hours: Support available only during business hours, not 24/7.
Quantity concerns: Skepticism about the amount of pesticide being insufficient for larger homes.
Email address associated with your Pestie account
Access to your email (to receive and enter a verification code if cancelling online)
Verification code sent to your email (required for managing/cancelling online)
Account login access (for self-service cancellations via the "Manage Account" page)
Subscription details (such as your order or subscription ID; this may be requested when contacting support)
Contacting support options: ability to email, call, text, or chat with Pestie support if cancelling via customer service
Reason for cancellation (optional, but may be requested by support)
Request for prorated refund (if applicable and desired)
Before cancelling your Pestie subscription, be aware that your access to the site and services will immediately cease upon cancellation. This means you will lose access to any subscription-related content and features. Cancellation stops any recurring charges, but any obligations or rights accrued prior to cancellation remain effective. Also, some legal provisions like intellectual property rights and disclaimers will continue to apply even after your subscription ends.
Pestie allows subscription cancellations anytime via the “Manage Account” section on their website, with no cancellation fees. They offer a Pestie Promise guaranteeing satisfaction, providing solutions or refunds if their pest control does not improve the situation. For prorated refunds on subscriptions, customers should contact Pestie support directly.
To cancel your subscription with Pestie, you need to manage your account through the "Manage Account" link where you enter your email and receive a verification code to log in, so a form of password or verification is needed. If you don't remember your password or cannot log in, you likely need to use their login code system sent via email or SMS, but there is no traditional password reset URL explicitly stated. You can also contact Pestie's support team for cancellation help without hassle at hello@pestie.com. So yes, some login verification is needed, but support can assist if you have trouble accessing your account.
We've actually written a step by step guide on how to get a refund from Pestie. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Pestie subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Pestie account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Pestie online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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