Pestie offers a DIY pest control subscription called the Smart Pest Plan, where they send you pro-grade pest control products tailored to your home's location and pest issues. Each shipment includes everything you need to apply the treatment yourself, like pesticide concentrate, a sprayer (first shipment only), gloves, and instructions. They automatically send refills every 2-3 months when pest activity is likely, so your home stays protected year-round, and you get a 10% discount on your first charge. If you ever have a bug problem, their experts provide free support and if needed, additional treatments or refunds at no extra cost.
Difficulty
12345678910
Easy Medium Very Hard
Cancelling a Pestie subscription is relatively straightforward as it can be done anytime through the 'Manage Account' link on their website. Additionally, support is available via email for refund requests, making the process user-friendly and not overly complicated.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Pestie subscription.
How to Cancel Pestie: Step by Step
If you purchased through Pestie.com:
- Log into your Pestie account.
- Navigate to your subscription settings:
- Look for the "Manage Account" link on the homepage or account page.
- Select your subscription to view details.
- Choose the cancellation option.
- Follow the prompts to confirm cancellation.
- If you need a prorated refund, contact Pestie support:
If you need assistance, here's how you can get in touch with Pestie's support team.
Tips and Tricks for Getting a Pestie Refund
- Contact customer support repeatedly: Cancelling through the website is not possible; persistence in emailing or messaging is key.
- Request cancellation well before renewal: Start cancelation requests at least 3 weeks prior to avoid unwanted charges.
- Ignore generic offers to not respond: Pestie may send generic cancellation offer emails; do not ignore if you want to cancel.
- Be firm in communications: Clearly state you want to cancel and do not engage with offers to retain your subscription.
- Document all communications: Save emails and messages as evidence in case of disputes about cancellation confirmation.
- Escalate if ignored: If no responses, escalate by filing complaints with the BBB or relevant consumer protection agencies.
- Consider stopping payments as last resort: Cancel the credit card associated with the subscription or ask your bank to block payments after contract expiry.
- Visit their office if feasible: Some users have found success cancelling in person.
- Do not provide credit card info lightly: To avoid subscription traps, avoid giving payment details unless fully committed.
- Prepare for persistence and delay tactics: Pestie may claim cancellation is not confirmed or require unnecessary communication before processing.
- Use direct, no-nonsense language: For example, "This message is to confirm my cancellation effective immediately. Please cease all charges."
Why Do People Request Refunds from Pestie
- Difficulty cancelling: Cancellation cannot be done directly on their website and requires contacting customer support, which is often unresponsive.
- Unwanted shipments: Despite cancellation attempts, products were shipped, and customers were required to pay for these shipments.
- Poor customer service: Slow or no responses to cancellation requests and refund inquiries.
- Refund issues: Problems with obtaining refunds for shipments that were not wanted or not yet sent.
- Product effectiveness concerns: Customers dissatisfied with treatment results, especially with ongoing infestations or specific pests like bed bugs and termites.
- Inconvenient usage: Frequent reapplication required, especially for homes with pets, which some customers find inconvenient.
- Subscription auto-renewal: Quarterly auto-renewal requiring active cancellation to stop charges.
- Limited customer support hours: Support available only during business hours, not 24/7.
- Quantity concerns: Skepticism about the amount of pesticide being insufficient for larger homes.
Pestie Refund Script
Script
Copy
Dear Pestie, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Pestie Refund Policy
Pestie allows subscription cancellations anytime via the “Manage Account” section on their website, with no cancellation fees. They offer a Pestie Promise guaranteeing satisfaction, providing solutions or refunds if their pest control does not improve the situation. For prorated refunds on subscriptions, customers should contact Pestie support directly.
The Easiest Way to Get a Pestie Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Pestie—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
PESTIE.COM PESTIE SUBSCRIPTION PESTIE ORDER PESTIE PAYMENT PESTIE PEST CONTROL
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.