Can I Cancel Pet City Pet Shops at Any Time?

Be cautious of potential gimmicks that Pet City Pet Shops might use to delay your cancellation, such as requiring you to navigate through multiple pages or offering deals that make it tempting to stay. Always read the fine print for terms and conditions, as there could be early cancellation fees or obligations that keep you locked in longer than expected. Make sure you understand the cancellation policy thoroughly to avoid any unexpected charges.

Why Do People Cancel Pet City Pet Shops?

Financial constraints preventing continuation of payments.Lack of need for pet supplies or grooming services.Dissatisfaction with product quality or service.Service issues such as long wait times or unavailability of items.Relocation making access to the store difficult.Pet passed away, leading to the need for cancellation.Preference for local alternatives or better deals elsewhere.Change in pet ownership status.Unfavorable reviews from peers or online sources.Auto-renewal settings not promptly noticed.

What Information Do I Need to Cancel Pet City Pet Shops?

Account Number - unique identifier for your subscription or membership.Email Address - associated with your account for verification.Full Name - name used when signing up for the subscription.Billing Address - address linked to your account and payment method.Payment Method - details of the card or account used for billing.Last Payment Date - date of the most recent payment made.Reason for Cancellation - optional, but may be requested for feedback.Confirmation of Cancellation - request a confirmation once the cancellation is processed.

What Should I Know Before Cancelling Pet City Pet Shops?

Before canceling your Pet City Pet Shops subscription, be aware that you will lose access to exclusive discounts and promotions that members receive. Additionally, you may forfeit accumulated loyalty points that can be redeemed for future purchases. Consider whether you need access to member-only events or services, such as pet training classes or grooming sessions, that enhance your experience. Lastly, check if there are any cancellation fees or notice periods that you should be mindful of to ensure a smooth process.

What is Pet City Pet Shops's Cancellation Policy?

Pet City Pet Shops allows members to cancel their subscription or membership at any time. Upon cancellation, members will not be charged for the following billing cycle, but no refunds are provided for previously billed amounts.

Do I Need My Pet City Pet Shops Password to Cancel?

To cancel your subscription with Pet City Pet Shops, you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://petcitypetshops.net/reset-password). If you have any questions, you can also reach out to their customer support for further assistance.

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How To Cancel Your Pet City Pet Shops Subscription (2026)

Bella Khan, Subscription Cancellation Expert

Published February 23, 2026

Last updated on February 24, 2026

5 min read

Difficulty

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Cancelling a subscription with Pet City Pet Shops can vary in difficulty depending on the method of cancellation. While they provide options online, users may encounter some challenges in navigating the system or waiting times for customer service.

Estimated Time

On average, it takes 00 25 minutes to cancel a Pet City Pet Shops subscription.

How to Contact Pet City Pet Shops

If you need assistance, here's how you can get in touch with Pet City Pet Shops's support team.

Phone

The phone is not available.

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Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Pet City Pet Shops Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 25 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Pet City Pet Shops subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Pet City Pet Shops account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Pet City Pet Shops online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.