Plentyoffish is an online dating service where users can create profiles, connect with others, and access additional dating features through paid memberships. They offer two main subscription tiers: POF Plus, which includes perks like unlimited likes, extended profile viewing, and no ads, and POF Premium, which adds benefits like seeing everyone who likes you at once. Memberships can be subscribed to for various lengths, such as weekly, monthly, or several months, and will automatically renew unless you cancel at least 24 hours before the current period ends. If you see billing from Plentyoffish, it’s likely for a subscription to one of these upgraded memberships that enhances your dating experience.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process for PlentyOfFish subscription is fairly straightforward with clear instructions available via app stores or the POF website, requiring only a few steps. The presence of direct cancellation links and contact support options further reduces complexity for users.
Estimated Time
On average, it takes
5 minutes
00
00
minutes to cancel a Spotify subscription.
How to Cancel plentyoffish: Step by Step
If you purchased through POF.com:
- Log into your account on a desktop computer.
- Go to Manage Account.
- Under Membership, select Account Type.
- Under My Membership, select cancel membership or re-subscribe.
If you purchased through the App Store:
- Go to your phone Settings > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions.
- Tap the subscription that you want to manage (POF).
- Tap Cancel Subscription to cancel your subscription.
If you purchased through Google Play:
- Go to the Google Play app.
- Tap the profile icon at the top right.
- Tap Payments & subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel subscription.
Tips & Tricks for Canceling plentyoffish
- Stop automatic payments immediately via your bank or credit card provider to prevent future charges, especially if cancellation through POF’s system is unclear or unresponsive.
- Document all cancellation attempts including screenshots and dates, particularly if you initiated auto-renewal cancellation in your account. This acts as proof if disputes arise.
- Cancel well in advance of your next billing cycle to avoid unintended renewals; waiting until the last minute increases the risk of being charged again.
- Use clear and firm language when contacting support or writing emails, stating that you are canceling your membership immediately and do not authorize further charges.
- Be persistent in following up after initial cancellation requests, as some users report being charged despite cancellation confirmations.
- Escalate by contacting your bank if charges continue after cancellation and direct contact with POF fails, using chargeback or stop payment options if necessary.
- Disable or remove saved payment methods on your POF account after cancellation to prevent accidental re-activation.
- Check for subscriptions on multiple platforms (like iTunes or Google Play) if you subscribed through a mobile app, as they require separate cancellation procedures.
- Delete your profile/account after cancellation to reduce the likelihood of reactivation or accidental payments, though note this may not always stop billing.
- Avoid paying for longer subscription periods upfront to minimize the complications if cancellation is needed.
plentyoffish Customer Service Info
If you need assistance, here's how you can get in touch with plentyoffish's support team.
Cancel plentyoffish Script
Script
Copy
Dear Plenty of Fish Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription, as I have decided to take a break from online dating for personal reasons. I appreciate the service but currently do not wish to continue my membership.
Thank you for your assistance in processing my cancellation. Please confirm when this has been completed.
Best regards,
Frequently Asked Questions
Plenty of Fish subscriptions are final and non-refundable, but you can cancel your subscription anytime to stop future charges. Cancellations are done through the platform you subscribed on—via iTunes/App Store, Google Play, or directly on POF.com by managing your account settings. For membership or billing support, use the registered email for verification.
Yes, you need to log into your Plenty of Fish (POF) account with your password to cancel your subscription through the website. You can cancel your membership by logging in on a desktop, going to Manage Account, and selecting cancel membership under My Membership. If you don't remember your password, you will need to reset it first. You can reset your password here: https://www.pof.com/password
If you need further help, you can contact POF support by filling out their contact form from the registered email on your account, but generally, password access is required for cancellation.
- Difficulty cancelling recurring subscriptions due to convoluted and unclear cancellation processes that may redirect to multiple platforms (PayPal, app, website).
- Being billed after cancellation attempts with no refunds offered.
- Automatic subscription renewals that users may not be fully aware of, leading to unexpected charges.
- Misleading wording on the site such as "one-month membership" implying non-recurring subscription.
- Frustration over lack of refund policy as purchases are generally final and nonrefundable according to Terms of Use.
- Account bans without clear reasons causing loss of service despite payment, with no refunds given.
- Dissatisfaction with account management or service issues prompting cancellation requests.
Plenty of Fish subscriptions are final and non-refundable, and subscriptions auto-renew until canceled. You must cancel your subscription through the platform where you purchased it (e.g., App Store, Google Play, or POF website) at least 24 hours before the next billing date to stop further charges. There are no early-cancellation fees, but deleting your account does not cancel subscriptions purchased via external services, which must be canceled separately; also, cancellation allows continued access until the current term expires, so charges are not reversed if you cancel mid-term.
Before cancelling your Plenty of Fish (POF) subscription, it is important to know that your membership is final and non-refundable. When you cancel, you will lose premium features such as extended profile content visibility (like children status and lifestyle habits), unlimited Likes, the first look at new members, read receipts, and the ability to display up to 16 images on your profile. Your account will also revert to including ads, and if you had POF Premium or Prestige, you lose exclusive features like seeing all who liked you in one view, unlimited first contacts, priority likes, unlimited messages, and an enhanced in-app experience. Despite losing these premium perks, you can still use the basic free member features such as searching, liking members, and messaging mutual matches.
- Registered email address associated with your Plenty of Fish account
- Full name on the account
- Account username (if applicable)
- Billing information (such as last four digits of card or PayPal info, if requesting through support)
- Phone number linked to your account (if provided originally)
- Subscription details (type of membership, start/end date, etc.)
- Confirmation of cancellation request (explicit statement that you wish to cancel)
- Access to the original platform or app store used for purchase (App Store, Google Play, or website login)
We've actually written a step by step guide on how to get a refund from plentyoffish. Check it out!
The Easiest Way to Cancel plentyoffish
If you’re frustrated trying to cancel your subscription, membership, or bill from plentyoffish—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to plentyoffish?
Pof.com, POF, POF Membership, Pof Membership, POF Credit, POF.com Payment, POF Subscription, POF AutoRenewal, POF Purchase
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
