Can I Cancel Positive Grid at Any Time?

Be cautious when attempting to cancel your Positive Grid subscription, as they might employ tactics like hidden cancellation procedures or difficult-to-navigate options in their user interface. While many subscriptions allow for cancellation at any time, ensure you check for any fine print regarding potential fees or ongoing billing after cancellation. Always read the terms carefully to avoid unexpected charges or lock-in periods.

Why Do People Cancel Positive Grid?

Financial constraints making it difficult to keep paying for memberships. Lack of usage or finding the service less beneficial than anticipated. Technical issues or dissatisfaction with the software performance. Change in musical interests leading to a need for different tools. Desire for simpler alternatives that may offer better value. Cancellation of trials before converting to paid subscriptions. Limited features that no longer meet evolving needs. Customer service experiences that did not meet expectations. Preference for physical products over digital subscriptions. Switching to competitors with more appealing offerings.

What Information Do I Need to Cancel Positive Grid?

Account email addressAccount passwordSubscription type (e.g., monthly, yearly)Subscription ID or Order numberPayment method used (credit card, PayPal, etc.)Last payment dateReason for cancellationContact informationAny promotional codes or discounts applied

What Should I Know Before Cancelling Positive Grid?

Before cancelling your Positive Grid subscription, be aware that you'll lose access to premium content like exclusive presets, advanced features, and regular updates. Additionally, if you're using the software for live performances or recordings, losing your subscription could impact your setup. Make sure to back up any custom settings or presets you want to keep, as these may not be retrievable after cancellation. Finally, consider any renewal policies or potential discounts for reinstatement, as these can affect your decision.

What is Positive Grid's Cancellation Policy?

Positive Grid allows members to cancel their subscription at any time directly through their account settings or by contacting customer support. Once canceled, users retain access to their subscription benefits until the end of the current billing cycle, and no additional charges will be applied thereafter.

Do I Need My Positive Grid Password to Cancel?

Yes, you will need your password to cancel your subscription with Positive Grid. If you've forgotten your password, you can easily reset it by visiting [this link](https://positivegrid.com/reset-password). Once you have access to your account, you can follow the cancellation process to manage your subscription.

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How To Cancel Your Positive Grid Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published November 5, 2025

Last updated on November 17, 2025

4 min read

Difficulty

12345678910

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Cancelling a subscription with Positive Grid requires navigating through their website and potentially contacting customer support, which can be somewhat time-consuming and frustrating. However, the process is generally straightforward for users who are familiar with account management online.

Estimated Time

On average, it takes 00 20 minutes to cancel a Positive Grid subscription.

How to Contact Positive Grid

If you need assistance, here's how you can get in touch with Positive Grid's support team.

Phone

The phone is not available.

support@positivegrid.com

Site

https://positivegrid.com/support/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Positive Grid subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Positive Grid account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Positive Grid online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.