Can I Cancel procaresoftware at Any Time?

Procare Software allows cancellation of payment batches on the day they are scheduled to be processed, up to a specific cutoff time. However, there is no clear publicly available information on their website about subscription or membership cancellation policies, early cancellation fees, contract lock-ins, or other potential restrictions that might prevent immediate cancellation. Users should be aware that typical SaaS cancellation policies may apply, but specific terms should be confirmed by directly contacting Procare Software support or reviewing the detailed service agreement before subscribing.

Why Do People Cancel procaresoftware?

Complicated onboarding and setup process causing customer frustration.Surprise monthly fees that were not clearly disclosed during signup.Lengthy and difficult cancellation process discouraging customers.Challenges updating payment methods and inability to change payment methods online.Poor customer service experiences with unhelpful or confusing guidance.Unresolved product issues and billing concerns reported by customers.Concerns about data privacy and misuse of personal information.Lack of transparency in fees and processes.Positive comparisons to competitors who were more transparent and supportive.Customer dissatisfaction due to inaccurate or incomplete information from support staff.Software issues like account lockout after updates and unresponsiveness to problems.

What Information Do I Need to Cancel procaresoftware?

Account login credentials (username and password) to access your Procare Software accountAccess to the Billing or Recurring Plans section within your Procare account dashboardName or identifier of the student/plan you wish to cancelConfirmation of cancellation (must approve or confirm when prompted)Contact email or phone number should you choose to request cancellation assistance directly (such as am@procaresoftware.com or calling support)

What Should I Know Before Cancelling procaresoftware?

Before cancelling your Procare Software subscription, be aware that you will lose access to all cloud-based features and updates that come with the subscription. This includes any real-time data syncing, online access, and automatic backups that are part of the cloud service. Additionally, cancelling may affect your ability to access the latest improvements and customer support tied to the subscription. It is recommended to contact Procare Software directly for assistance with cancellation and to understand how to transition your data if needed.

What is procaresoftware's Cancellation Policy?

ProcareSoftware's cancellation policy requires customers to provide 30 days' prior written notice to terminate all services without liability, except in cases of breach by Procare. There are no refunds or credits for setup fees, monthly service fees, or usage fees even upon termination. After termination, customers can access and export their data for 30 days, after which Procare is not obligated to retain the data.

Do I Need My procaresoftware Password to Cancel?

To cancel your subscription with ProcareSoftware, you need to email am@procaresoftware.com or call their support line at 800-338-3884 ext. 2216 to get assistance. They do not explicitly mention needing a password for cancellation via these support channels, so it seems you might be able to cancel without having one if you contact them directly. If you do need to reset your password for any account access, you can reset it at this URL: https://schools.procareconnect.com/restore-password. This way, if authentication is required, you can have your password ready.

Can I Get a Refund from procaresoftware?

We've actually written a step by step guide on how to get a refund from procaresoftware. Check it out!

How to Cancel Your Procaresoftware Subscription (2026)

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The cancellation process is straightforward and can be done directly through the user billing interface by navigating to Recurring Plans and selecting 'Cancel Plan'. The instructions are clear and require only a few clicks, indicating low difficulty for consumers familiar with online account management.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Savings over 5 years from cancelling your $15/month subscription

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Procaresoftware subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Procaresoftware account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Procaresoftware online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.