Pulsz is an online social casino where you can play lots of fun slot games for free. You sign up without paying, and they give you free virtual coins to start playing. Sometimes, if you want more coins or special features, you can buy Gems through purchases which might show up as charges. So, if you see a bill from Pulsz, it's likely from buying these extras to enhance your gaming experience.
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The cancellation process involves contacting customer support with specific information and waiting for their confirmation to deactivate the account. While it is not instant or fully automated, the steps are clearly outlined and manageable for most users.
Estimated Time
On average, it takes
15 minutes
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minutes to cancel a Pulsz subscription.
How to Cancel Pulsz: Step by Step
If you purchased through Pulsz.com:
- Go to the Pulsz Support page (support.pulsz.com).
- Contact the Customer Support team by submitting a request for account deactivation.
- Fill out the following details:
- Your name
- Your registered email address
- Choose an issue from the dropdown: select either Account Closure or Responsible Social Gameplay Tools.
- If you select Account Closure, choose from:
- Unhappy with the Games
- Playing on Another Site
- Other
- If you select Responsible Social Gameplay Tools, choose from:
- Take a Break
- Self Exclusion
- Other
- Fill out the ‘Subject’ and ‘Description’ fields appropriately.
- Wait for confirmation from the Support team that your account has been deactivated.
- Log out of your Pulsz account from all devices once confirmed.
Tips & Tricks for Canceling Pulsz
- Be persistent: Keep contacting customer support multiple times if they don't respond or try to delay.
- Use direct and firm language: Clearly state that you want to cancel and do not want any further charges.
- Cancel just before billing date: Timing your cancellation a day or two before the next billing cycle can prevent the charge.
- Request confirmation: Always ask for written or email confirmation that your subscription is cancelled.
- Escalate as needed: If frontline support is unhelpful, request to speak with a supervisor or escalate via social media.
- Leverage user forum stories: Mention experiences or outcomes shared by other users on Reddit or online forums to back your claim.
- Document interaction: Keep screenshots or chat logs of all communications for proof if disputes arise.
- Avoid refund mention initially: Sometimes focusing on cancelling first then requesting refund afterward can be more effective.
Pulsz Customer Service Info
If you need assistance, here's how you can get in touch with Pulsz's support team.
Cancel Pulsz Script
Script
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Dear Pulsz Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my personal circumstances, I am unable to continue my membership at this time.
I would appreciate your assistance in processing this cancellation at your earliest convenience, and I would like to confirm that I will not be billed for any future payments.
Thank you for your understanding and support.
Best regards,
[Your Name]
Frequently Asked Questions
Pulsz's policy states that purchases are final with no required refunds, and virtual coins are non-transferrable. To deactivate a Pulsz account, contact Customer Support with your details and reason for closure; after confirmation, log out from all devices. There is no specific information about canceling memberships or subscriptions beyond account deactivation.
To cancel or deactivate your Pulsz subscription, you need to contact their Customer Support team by submitting a request with your name, registered email, and reason for deactivation. There is no mention of needing your account password for this process. However, if you need to reset your password for any other reason, you can do that at this link: https://support.pulsz.com/hc/en-us/articles/360017630778-I-can-t-access-my-account. So, you can cancel without a password but will need it to log in again if you want to access your account later.
- Technical issues affecting gameplay with slow or unresolved customer support responses.
- Duplicate purchases resulting in accidental double billing.
- Account closures after winning gift cards or significant amounts without clear explanation.
- Non-payment or delayed payment of winnings, even after providing required verification.
- Pending redemptions for days or weeks without approval or payout.
- Account restrictions or locks triggered by attempts to redeem winnings or upload verification documents.
- Repetitive or unhelpful customer service responses without resolution to payment or account issues.
- Additional verification requests (e.g., green card, Apple Pay verification) causing delays or account blocking.
- High-value withdrawal problems involving large sums ($12,000, $15,000, $233,000) facing restrictions or denial.
- Failure to abide by own terms and conditions as reported by frustrated users.
- General dissatisfaction due to unexpected charges, cost concerns, declining interest, or no longer needing the service.
Pulsz may have subtle friction points like requiring you to contact Customer Support with specific information to deactivate your account, which may delay or complicate immediate cancellation. There are no explicit mentions of contracts, lock-ins, or early cancellation fees, but all purchases are final with very limited refund options only in specific technical or duplicate purchase cases. Overall, while you can deactivate your account, you cannot typically cancel or refund your subscription or membership at any time without going through customer support and facing potential delays or denials.
Before cancelling your Pulsz subscription or membership, know that you will lose access to any related features and content tied to your account as it will be deactivated. To cancel, you must contact Customer Support with your details and reason for cancellation. After confirmation, you will be logged out from all devices and won't be able to access your account content until you reopen it by contacting support again. Keep in mind that reopening the account is possible by submitting a request to Customer Support.
- Your full name as registered on Pulsz
- Your registered email address used for the Pulsz account
- The reason for cancellation (such as unhappy with games, playing elsewhere, responsible gambling concerns, etc.)
- Type of request (Account Closure, Responsible Social Gameplay Tools, Refund, etc.)
- Subject and description for your cancellation or refund request
- Transaction ID, purchase date, and amount (for refund or billing inquiries)
- Any supporting documentation relevant to your refund or cancellation
We've actually written a step by step guide on how to get a refund from Pulsz. Check it out!
The Easiest Way to Cancel Pulsz
If you’re frustrated trying to cancel your subscription, membership, or bill from Pulsz—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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pulsz.com, Gibraltar GIBPULSZ.COM, 3024153181 DE, Pulsz.com +131XXXXX
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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