Pur is an online platform that helps you manage your subscriptions and bills easily in one place. They offer services like tracking your monthly expenses, reminding you about upcoming payments, and even canceling subscriptions you no longer want. If you see a charge from Pur, it’s likely because you signed up to simplify how you handle your bills and subscriptions!
Canceling a subscription to Pur can involve navigating through their online portal or contacting customer service, which may not be straightforward. Users might experience delays or confusion during the process, contributing to a moderate level of difficulty.
Estimated Time
On average, it takes 25 minutes0025 minutes to cancel a Pur subscription.
How to Cancel Pur: Step by Step
If you purchased through pur.pl:
Visit the official pur.pl website.
Login to your account using your credentials.
Navigate to the Account Settings section.
Select Subscription Management from the menu.
Find the active subscription you wish to cancel.
Click on Cancel Subscription.
Follow the on-screen prompts to confirm the cancellation.
If you purchased through a mobile app (iOS):
Open the Settings app on your iOS device.
Tap on your name at the top of the screen.
Select Subscriptions.
Locate the membership for pur.pl.
Tap on the subscription and select Cancel Subscription.
Confirm the cancellation by following the prompts.
If you purchased through a mobile app (Android):
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the pur.pl subscription you wish to cancel.
Tap on it and select Cancel Subscription.
Follow the instructions to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings by clicking the gear icon.
Select Payments from the menu.
Click on Manage pre-approved payments.
Find pur.pl in the list of payment sources.
Select it and click Cancel or Cancel Subscription.
Confirm the cancellation.
How to Contact Pur
If you need assistance, here's how you can get in touch with Pur's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Pur Refund
Call during off-peak hours—early mornings or late evenings can reduce hold times.
Be polite but firm—express your intent to cancel clearly without being confrontational.
Use the phrase “I’m considering my options” to explore offers or discounts that might incentivize you to keep the service.
Ask for a supervisor if the representative is unhelpful; escalation can lead to better results.
Document everything—keep records of conversations, times, and names of representatives.
Inquire about hidden fees or penalties that could affect your cancellation process.
Try canceling online through your account management portal if available; it may be easier.
Specify “no further charges” to ensure the cancellation is clear and to avoid automatic renewals.
Use social media—post your cancellation experience on platforms like Twitter to get quicker responses.
Consider switching payment methods or contacting your bank if they continue charging you after cancellation.
Why Do People Request Refunds from Pur
Financial Constraints: Unexpected expenses leading to budget tightening.
Service Dissatisfaction: Not meeting expectations in terms of quality or performance.
Usage Frequency: Not using the service as much as anticipated.
Competition: Finding better options or deals elsewhere.
Change in Needs: Lifestyle changes that no longer warrant the subscription.
Lack of Time: Busy schedule reducing the value of the service.
Technical Issues: Frequent problems or bugs with the service.
Customer Support: Poor or unresponsive customer service experiences.
Disinterest: Loss of interest in the product or service offered.
Trial Period Expiry: Transitioning from a trial to a paid subscription without intent to continue.
Pur Refund Script
Script
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Dear Pur, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Pur
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Pur Refund Policy
Pur offers a flexible membership cancellation policy, allowing subscribers to cancel their membership at any time without penalties. Users can cancel online through their account settings, ensuring that no further charges will occur after the cancellation takes effect.
Get help with your refund
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The Easiest Way to Get a Pur Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Pur—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be aware that Pur might employ tactics like requiring notice periods or complicating the cancellation process with multiple steps, making it harder to cancel immediately. It's crucial to check for any terms regarding early cancellation fees or obligations that could lock you in for a specific period before you can end your subscription. Always read the fine print to avoid unexpected charges or extended commitments.
Financial Constraints: Unexpected expenses leading to budget tightening.
Service Dissatisfaction: Not meeting expectations in terms of quality or performance.
Usage Frequency: Not using the service as much as anticipated.
Competition: Finding better options or deals elsewhere.
Change in Needs: Lifestyle changes that no longer warrant the subscription.
Lack of Time: Busy schedule reducing the value of the service.
Technical Issues: Frequent problems or bugs with the service.
Customer Support: Poor or unresponsive customer service experiences.
Disinterest: Loss of interest in the product or service offered.
Trial Period Expiry: Transitioning from a trial to a paid subscription without intent to continue.
Account Information: User ID or account number
Subscription Type: Details about the specific subscription
Billing Cycle: Monthly or annual payment schedule
Payment Method: Credit card or other payment details used
Contact Information: Email address or phone number associated with the account
Reason for Cancellation: Optional, but may be requested
Date of Cancellation Request: When the cancellation is being requested
Before cancelling your Pur subscription, consider that you will lose access to exclusive features such as premium content and personalized recommendations tailored to your preferences. Additionally, any remaining balance or credits associated with your account may be forfeited upon cancellation. Ensure that you download any data or content you may want to keep, as access to those features will end immediately. Lastly, review any potential cancellation fees or notice periods, as these can affect your final billing.
Pur offers a flexible membership cancellation policy, allowing subscribers to cancel their membership at any time without penalties. Users can cancel online through their account settings, ensuring that no further charges will occur after the cancellation takes effect.
To cancel your subscription on Pur (pur.pl), you will need to log into your account, which requires your password. If you forgot your password, you can easily reset it by visiting [this link](https://pur.pl/reset password) to regain access. If you have any issues logging in, consider reaching out to their customer support for assistance.
The cancellation process typically takes about 25 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Pur subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Pur account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Pur online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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