2 - Online: Fill out the contact form on the website by visiting this link.
3 - Phone: Call customer support at (800) 553-0410 during business hours:
Monday - Friday: 5 AM to 6 PM PT
4 - Saturday - Sunday: 7 AM to 3:30 PM PT
RentBeforeOwning.com helps people find Rent to Own homes across the United States, especially for those who might have credit challenges or need time to save a down payment. You can lease a property with the option to buy it later at a set price. To use their service, you create a profile and start with a trial membership to search through properties. If you see a charge from them, it’s likely from signing up for this membership to access their listings and tools.
Cancellation can be done by email, phone, or online contact form, making it straightforward. However, it requires the user to take action before the 7-day trial ends to avoid charges, and customer support hours may limit immediate cancellation.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a RentBeforeOwning subscription.
How to Contact RentBeforeOwning
If you need assistance, here's how you can get in touch with RentBeforeOwning's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a RentBeforeOwning Refund
Send a cancellation request via email and include your full name, customer ID, and a clear statement requesting immediate cancellation and refund if applicable.
Keep a record of all communications including emails sent and any responses received; insist on a cancellation confirmation number.
Call customer service during business hours (5:00 am to 6:00 pm PST, Monday to Friday) to follow up if emails go unanswered.
Use assertive, clear language such as "I am requesting immediate cancellation of my subscription," and "Please confirm cancellation in writing." Avoid vague statements.
Escalate if needed by filing complaints with the Better Business Bureau or relevant consumer protection agencies if cancellation is being ignored.
Consider mailing a registered cancellation letter to their customer service address requesting termination of direct debit authorization and deletion of personal data under relevant privacy laws.
Be aware of trial period end dates to cancel before automatic monthly charges start.
Lock or freeze your payment method as a last resort to prevent unwanted charges if cancellation requests fail.
Persist with multiple contact methods including email, phone, and possibly online contact forms to ensure the cancellation request is received.
Request confirmation emails explicitly to have proof of cancellation and to challenge any future charges.
Use third-party cancellation services that send legally validated registered mail for cancellation, if self-attempts fail.
Why Do People Request Refunds from RentBeforeOwning
Failure to cancel during 7-day $1 trial period leads to automatic billing of $49.60 monthly fee.
Difficulty contacting the company via phone and email to cancel memberships despite multiple attempts.
Being charged after cancellation attempts due to misleading website, unclear cancellation process, or failure by representatives to properly cancel accounts.
No cancellation confirmation emails or refunds received despite cancellation requests.
Unauthorized charges and suspicion of fraud, with customers denying signing up or authorizing payments.
Cancellation policies outlined only in Terms, Signup page, and Welcome Email, leading to customer confusion.
Requirement to contact customer service during business hours for cancellations.
Confusion with other similar companies not affiliated causing mistaken cancellations or complaints.
Refunds are issued sparingly as a one-time courtesy after dispute escalation.
RentBeforeOwning Refund Script
Script
Copy
Dear RentBeforeOwning, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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RentBeforeOwning Refund Policy
RentBeforeOwning allows you to cancel your subscription by emailing support@rentbeforeowning.com, using their online contact form, or calling their support number (800) 553-0410 during business hours. Note that all service fees are non-refundable upon cancellation. This policy ensures easy cancellation but without refunds on fees paid.
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The Easiest Way to Get a RentBeforeOwning Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from RentBeforeOwning—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
RentBeforeOwning uses a 7-day trial period with a nominal fee, after which you will be billed $49.60 exactly 7 days from registration and then monthly until you cancel, which could trap users into recurring billing if not canceled promptly. Cancellation is allowed via email, contact form, or phone during set hours, but all service fees are non-refundable and the billing continues automatically until cancellation. Additionally, the 3-month membership is prepaid with no need to cancel, but it locks you in for that period with no refunds, so be mindful of these terms to avoid unwanted charges.
Failure to cancel during 7-day $1 trial period leads to automatic billing of $49.60 monthly fee.
Difficulty contacting the company via phone and email to cancel memberships despite multiple attempts.
Being charged after cancellation attempts due to misleading website, unclear cancellation process, or failure by representatives to properly cancel accounts.
No cancellation confirmation emails or refunds received despite cancellation requests.
Unauthorized charges and suspicion of fraud, with customers denying signing up or authorizing payments.
Cancellation policies outlined only in Terms, Signup page, and Welcome Email, leading to customer confusion.
Requirement to contact customer service during business hours for cancellations.
Confusion with other similar companies not affiliated causing mistaken cancellations or complaints.
Refunds are issued sparingly as a one-time courtesy after dispute escalation.
Full name as used on the account
Email address associated with the subscription
Membership or account number (if available)
Phone number tied to the account
Home address
Request to cancel (clearly specify you want to cancel your subscription)
Credit card information (may include last 4 digits or complete details for identification; never include CVV in email)
Date of cancellation request
Method of cancellation used (email, phone, or online form)
Wait for cancellation confirmation (email or confirmation number)
Cancel before trial period ends to avoid charges
Before canceling your RentBeforeOwning membership, know that cancellation can be done via email (support@rentbeforeowning.com) or phone call (800-553-0410) and requires explicit confirmation to avoid ongoing charges. Once canceled, you will lose access to exclusive listings like lease-to-own, foreclosed homes, real estate auctions, and owner-financed properties, as well as advanced search tools, the ability to save favorite homes with notes, and the financial calculator for budgeting. It's important to cancel before the end of the 7-day trial to avoid a $49.60 monthly charge. Make sure to receive confirmation of your cancellation to prevent unintended billing.
RentBeforeOwning allows you to cancel your subscription by emailing support@rentbeforeowning.com, using their online contact form, or calling their support number (800) 553-0410 during business hours. Note that all service fees are non-refundable upon cancellation. This policy ensures easy cancellation but without refunds on fees paid.
To cancel your subscription on RentBeforeOwning, you need to sign in with your email address and password through their member site. If you don't remember your password, you can reset it using this link: https://www.rentbeforeowning.com/Membersite/Account/ForgotPassword. Alternatively, you can cancel via email at support@rentbeforeowning.com or by calling their support at (800) 553-0410, which may not require a password. So, having your password makes cancellation easier, but there are other ways to cancel as well.
We've actually written a step by step guide on how to get a refund from RentBeforeOwning. Check it out!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your RentBeforeOwning subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your RentBeforeOwning account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel RentBeforeOwning online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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