ResumeHelp.com offers a free resume builder that you can start using right away. However, if you want to download, save, or create multiple versions of your resume, you need to subscribe. The subscription starts at $2.90 for 14 days of full access, which lets you write unlimited resumes, download and print them in different formats, and save them online for easy editing anytime. So if you see a charge from them, it's likely because of this subscription service.
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The cancellation process is relatively straightforward involving just a few steps on the website, but it requires sending a cancellation request via a message form and waiting for a confirmation email which might sometimes go to spam. The option to chat with a live agent adds some ease, but the need to confirm cancellation and check spam folders slightly increases the difficulty level.
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How to Cancel Resume Help: Step by Step
If you purchased through resumehelp.com:
- Sign into your account on resumehelp.com.
- Go to the section labeled My Accounts.
- Select My Settings.
- Look for the option to Cancel Subscription.
- Follow the prompts to confirm the cancellation.
- You will receive a confirmation email regarding your cancellation.
If you need to cancel via email:
- Go to the Contact Us page on resumehelp.com.
- Scroll to the section labeled Send us a message by email.
- Select Cancel from the Select a message dropdown.
- Click Cancel subscription.
- Enter your email address to proceed with the cancellation.
If you purchased through a third-party provider (like Apple or Google Play):
- Open your app store (Google Play or Apple App Store).
- Navigate to your account settings.
- Select Subscriptions.
- Find Resume Help in your list of subscriptions.
- Select Cancel Subscription and follow the prompts.
Tips & Tricks for Canceling Resume Help
- Contact customer support multiple times: Persistence is key as they may try to talk you out of cancelling. Calling 1-855-447-6077 and using chat can help.
- Use firm and clear language: Clearly state you want to cancel and request confirmation. Avoid ambiguous phrases to prevent upsell tactics.
- Check your purchase email: Often a cancellation link is included at the bottom which makes the process simpler.
- Bypass website difficulties: If the website's "My Account" or "My Subscription" page doesn't show a cancel option, escalate directly to phone or email support.
- Call out attempts to retain you: Explicitly mention you do not want to continue and will proceed with other steps if cancellation isn't processed.
- Consider timing: Try cancelling just before the renewal date while keeping evidence of your request in case of disputes.
- Be prepared to escalate: If support refuses or delays cancellation, some users have successfully stopped auto payments via their bank or credit card provider.
- Document everything: Keep records of chats, call times, representative names, and cancellation requests.
- Use email for written record: If possible, email your cancellation request to have a timestamped written proof.
Resume Help Customer Service Info
If you need assistance, here's how you can get in touch with Resume Help's support team.
Cancel Resume Help Script
Script
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Hello,
I hope this message finds you well. I would like to request the cancellation of my subscription with Resume Help. Due to my current situation and the fact that I no longer require the service, I believe it’s best to proceed with the cancellation at this time.
Please confirm the cancellation and let me know if there are any additional steps I need to take. Thank you for your assistance.
Best regards,
Frequently Asked Questions
Resume Help's subscription cancellation policy allows you to cancel your subscription by signing into your account, selecting the "Cancel" option, and confirming cancellation. You may also chat with a live agent for assistance. Cancellation confirmation emails may go to your spam folder, so check there or contact Resume Help to confirm. California residents have the option to request data deletion via the privacy policy page.
To cancel your subscription with Resume Help (resumehelp.com), you need to sign in to your account as part of the cancellation steps. This implies you need your password to access your account for cancellation. If you have forgotten your password, you can reset it by sending your email address to Resume Help for recovery. The process to start recovery is mentioned on their contact us page: https://www.resumehelp.com/contact-us. So yes, having your password or the ability to reset it is necessary to cancel your subscription.
- Unclear and hidden charges with unexpected fees after initial trial periods.
- Difficulty canceling subscriptions and poor, unhelpful customer service.
- Being charged multiple times, sometimes even after cancellation requests.
- Refunds refused or very difficult to obtain.
- Lack of transparency about automatic subscription enrollment after the free trial.
- Feeling scammed due to the surprise billing and aggressive sales tactics.
- Cancellation process requires website chat
- Users joined thinking the service was free but were later asked to pay to access resume templates.
ResumeHelp allows you to cancel your subscription at any time through your account settings, but be aware that they do not guarantee refunds, and you remain responsible for payment until the end of your subscription period. They use automatic recurring billing, and while there are no explicit lock-ins or early cancellation fees, the full subscription fee is typically due for the period you signed up for. You should watch out for the fact that cancellation confirmation is important and that you might lose the right to withdraw immediately if you are an EU resident due to their terms of service.
Before cancelling a subscription with Resume Help (resumehelp.com), it's important to know that you will typically retain access to premium features until the end of your current billing period. After cancellation, your account will no longer be billed, but once your subscription ends, premium content may no longer be editable or downloadable. It is recommended to download all your resumes, cover letters, and any saved documents before your access expires. Additionally, you should receive a confirmation email upon cancellation; if not, follow up with their support to confirm the cancellation to avoid any unexpected charges.
- Email address associated with the Resume Help account
- Full name of the account holder
- Reason for cancellation or message detailing the cancellation request
- Access to the Resume Help account (for online cancellation)
- Ability to contact customer support via chat, email, or phone if necessary
We've actually written a step by step guide on how to get a refund from Resume Help. Check it out!
The Easiest Way to Cancel Resume Help
If you’re frustrated trying to cancel your subscription, membership, or bill from Resume Help—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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