ResumeLab helps you create resumes, CVs, and cover letters quickly with professional tips, templates, and examples. You can try the resume builder for free, but to download your finished documents, you need a subscription. They offer a 14-day full access trial for $2.70, after which the subscription will auto-renew unless you cancel it. This setup means if you see a charge from ResumeLab, it's likely for this subscription that covers access to download and use the resume building features.
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The process is relatively straightforward as users can cancel their subscription by accessing the cancellation page on their account dashboard or by contacting customer service. The provider sends a confirmation email with a cancellation reference, indicating a clear and confirmable process.
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How to Cancel ResumeLab: Step by Step
If you purchased through ResumeLab website:
- Visit the ResumeLab website.
- Log into your account.
- Go to My Account.
- Click on My Settings.
- Select the option to cancel or suspend your subscription.
- Confirm your cancellation request.
If you purchased through Xpendy:
- Visit the Xpendy website.
- Log into your Xpendy account.
- Locate the ResumeLab subscription.
- Follow the prompts to cancel the subscription.
- Be aware that additional costs may apply.
Tips & Tricks for Canceling ResumeLab
- Cancel immediately upon subscribing to avoid unexpected charges; some users recommend cancelling right after sign-up to prevent future bills.
- Log in with the exact email used to subscribe and double-check cancellation confirmation within your account dashboard.
- Verify billing statements carefully even after cancellation, as some users found charges continuing unnoticed.
- Use assertive and clear language when contacting support, such as “I am requesting immediate cancellation and refund for unauthorized charges.”
- Document all cancellation attempts including dates and times, in case you need to escalate disputes with your bank or payment provider.
- Check for small test charges first, as some users report an initial small charge followed by larger recurring fees that are harder to cancel.
- Push for account deletion if possible because cancelling subscription doesn’t always remove your billing information or stop charges.
- Avoid relying solely on website cancel buttons, some users report them as non-functional and recommend contacting customer service directly via email or support form.
- Escalate disputes through your bank or credit card provider if cancellation fails and unauthorized charges persist.
- Timing cancellations before trial ends can sometimes prevent charges, so always check the trial period end date carefully and cancel prior.
ResumeLab Customer Service Info
If you need assistance, here's how you can get in touch with ResumeLab's support team.
Cancel ResumeLab Script
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Dear ResumeLab Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with ResumeLab. Due to personal circumstances, I regret to inform you that I am unable to continue my membership at this time.
I appreciate the services provided, but I no longer find myself in need of them. I would like to ensure that my billing is stopped immediately and that I do not incur any further charges.
Thank you for your attention to this matter. I look forward to your confirmation of the cancellation.
Best regards,
Frequently Asked Questions
ResumeLab allows you to cancel your subscription anytime by contacting customer service or using the online cancel page in your account settings. They will send a cancellation confirmation email with a cancellation number. Refunds may be issued if cancellation occurs before the trial period ends, but no refunds are guaranteed after the trial period has expired.
To cancel your ResumeLab subscription, you will need to log in to your account, which requires your password. If you've forgotten your password, you can reset it by going to the ResumeLab sign-in page and using the "Forgot your password?" option where you enter your email to receive reset instructions. There is no phone or unauthenticated chat support mentioned for canceling without a password, so having access to your password or resetting it is necessary. The reset password link is: https://appv2.resumelab.com/signin
- Service not working as advertised
- Disappointment with product quality or results
- Difficulty in cancelling the subscription or non-smooth cancellation process
- Continued charges after attempting cancellation, leading to frustration and concerns about unauthorized billing
- Customer service issues, including delayed or no response to cancellation/refund requests
- Misleading pricing or billing practices
- Receiving unformatted or plain text resumes instead of promised formats
ResumeLab allows you to cancel or suspend your subscription at any time without early-cancellation fees, but you must do so before the next billing cycle to avoid further charges. Refunds are generally not guaranteed except where legally required, and charges for the current billing period are non-refundable, meaning you keep access until the end of that period. Additionally, you have a 14-day consumer right to withdraw from the contract without any costs by submitting a cancellation notice within 14 days of contract finalization.
Before cancelling your ResumeLab subscription, be aware that you should export and save all your resume documents and templates as many services restrict access immediately after cancellation. Upon cancellation, you will lose access to premium features like PDF downloads, ATS optimization, and premium templates. It's important to cancel via your account settings or the appropriate app store for mobile subscriptions and to confirm your cancellation through email. Also, be mindful that there may be no refunds and some services have retention tactics or even hidden cancellation links, so ensure you follow each step carefully to avoid unexpected charges.
- First and Last Name
- Address (Street, House Number, ZIP Code, City)
- Email Address associated with the account
- Account login details (username and password to access your ResumeLab account)
- Subscription or membership details (type of subscription or plan, renewal date if relevant)
- Access to My Account and My Settings on ResumeLab.com
- Confirmation number (provided after successful cancellation)
- Payment method details (if using a third-party service like Xpendy for sending cancellation requests)
We've actually written a step by step guide on how to get a refund from ResumeLab. Check it out!
The Easiest Way to Cancel ResumeLab
If you’re frustrated trying to cancel your subscription, membership, or bill from ResumeLab—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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