RevenueCat helps app makers manage and grow subscriptions on iOS, Android, and the web by handling in-app purchases and billing in one simple system. It's like a one-stop shop that takes care of charging you, validating your receipts, and updating subscription info so the app creators don’t have to worry about all the technical stuff. If you’re seeing a charge from RevenueCat, it’s likely from a subscription you have with an app that uses their system to handle payments and subscriptions for you. They also give developers tools to customize subscription offers and track how things are going behind the scenes.
Difficulty
12345678910
Easy Medium Very Hard
Based on RevenueCat's documented process, a user can cancel a subscription directly from the customer profile in the dashboard by selecting 'Cancel subscription' from a menu. This straightforward step within the dashboard is easy to access and complete, leading to a low difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a RevenueCat subscription.
How to Cancel RevenueCat: Step by Step
If you purchased through RevenueCat Dashboard:
- Log in to your RevenueCat account.
- Navigate to the Customers section.
- Select the customer whose subscription you want to cancel.
- Locate the Entitlements card for that customer.
- Click on the "..." menu associated with the subscription you wish to cancel.
- Select "Cancel subscription" from the dropdown options.
- The subscription will remain active until the end of the current billing period. Access to entitlements will continue until then.
If you purchased through Apple:
- Open your device and go to Settings.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription you want to cancel.
- Tap on the subscription.
- Tap "Cancel Subscription" and confirm your cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find the subscription you wish to cancel.
- Tap on the subscription.
- Select "Cancel Subscription" and follow prompts to confirm.
If you purchased through a different billing source:
- Please refer to the specific billing provider's cancellation instructions.
If you need assistance, here's how you can get in touch with RevenueCat's support team.
Email
The email is not available.
Tips and Tricks for Getting a RevenueCat Refund
- Direct the user to the app store subscription management page via a link or URL, such as 'https://play.google.com/store/account/subscriptions?package=YOUR_PACKAGE_ID', to make cancellation straightforward.
- Use simple, clear language emphasizing the ease of managing or canceling subscriptions through the app or store, to avoid confusion and resistance.
- Encourage cancellation at appropriate times, such as near renewal or billing dates, to ensure the cancellation takes effect without additional charges.
- Escalate by reaching out directly to app store support (Google Play or Apple App Store) if cancellation through RevenueCat's interface or linked app store interface is ineffective.
- Remind users that RevenueCat itself cannot cancel subscriptions directly; only the user or the app stores can perform cancellations.
- If the app still runs unrestricted after cancellation, advise restarting the app or device to update the subscription state properly.
- Look for the "manage subscriptions" link within the app or in user emails, as this often redirects to the correct cancellation page on the app store.
- Avoid unnecessary steps or complications; a smooth cancellation experience is often tied to the app providing direct and minimal-step access to subscription management.
Why Do People Request Refunds from RevenueCat
- Cost concerns: Membership or subscription fees become too expensive or no longer fit the budget.
- Lack of usage: Users find they do not use the service enough to justify continuing payment.
- Dissatisfaction with features: The service lacks desired features or the features do not work as expected.
- Poor customer service: Negative experiences with support deter continued membership.
- Technical issues: Persistent bugs or crashes make the service frustrating to use.
- Better alternatives: Users discover competitors offer more value or better pricing.
- Unwanted auto-renewals: Subscribers forget cancellation before auto-renew and want refunds.
- Privacy concerns: Users become wary of data handling or sharing practices.
- Change in personal needs: The product or service no longer fits the user’s lifestyle or interests.
- Difficult cancellation process: If canceling is complicated, users may try to get refunds instead of continuing.
RevenueCat Refund Script
Script
Copy
Dear RevenueCat, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
RevenueCat Refund Policy
RevenueCat's subscription cancellation policy allows a customer's subscription to be cancelled, which means the subscription will expire at the end of the current billing period. The customer retains access to their subscription entitlements until the subscription officially expires.
The Easiest Way to Get a RevenueCat Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from RevenueCat—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
REVENUECAT REVCT RCATSUBSCRIPTION REVENUECAT PAYMENT REVCTCHARGE
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
